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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

January 18, 2024

I have purchased three cars at Hendrick BMW Northlake. Their great staff, customer service, and vehicle service have brought me back. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jan 19, 2024 -

Hendrick BMW Northlake responded

Mary, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 18, 2024

I drove 1. 5 hours to this dealership for service since I have always been satisfied with the service department. Jeffrey Limthong was my service advisor and he More

by Scott S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jan 19, 2024 -

Hendrick BMW Northlake responded

Scott S., we are very happy we could provide you with a positive experience!

January 18, 2024

Shane and Dane were great to work with. They made the process extremely simple. I know I’ll like the car and I know I can trust that they stand behind it. More

by Dbiondi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jan 19, 2024 -

Hendrick BMW Northlake responded

Dbiondi, we are very happy we could provide you with a positive experience!

January 18, 2024

Amanda Bradshaw is the best. She always explains everything thoroughly, keeps me updated on progress and is very helpful. She consistently goes above and beyond and makes the ser More

by kwk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jan 19, 2024 -

Hendrick BMW Northlake responded

Kwk, we are very happy we could provide you with a positive experience!

January 18, 2024

Shane was helpful and respectful of our time. We drove from WSNC to look at this vehicle and was great and quick to work with. The vehicle we purchased was awesome excellent. More

by Rkeifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Jan 19, 2024 -

Hendrick BMW Northlake responded

Rkeifer, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 17, 2024

Quick and easy. I loved how Jeff suggested and performed the service on my vehicle. Outstanding service! More

by Manoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 17, 2024 -

Hendrick BMW Northlake responded

Mrworld77, we are very happy we could provide you with a positive experience!

Jan 18, 2024 -

Hendrick BMW Northlake responded

Manoj, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 17, 2024

Amanda was great to work with and kept me updated throughout the process on diagnosing my M4 More

by Nick Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jan 18, 2024 -

Hendrick BMW Northlake responded

Nick Leon, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 15, 2024

I would highly recommend going to see Jeff Limthong. He is an awesome advisor and very respectful with his service. Car repairs and servicing can be intimidating at times but Jeff definitely looks out f More

by J.Hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jan 16, 2024 -

Hendrick BMW Northlake responded

J.hopkins, we are very happy we could provide you with a positive experience!

January 10, 2024

Jeff Day, my service advisor, is always friendly and helpful when I am in for service. More

by nswilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 11, 2024 -

Hendrick BMW Northlake responded

Nswilley, we're glad to hear you enjoyed your visit.

January 10, 2024

The staff who greeted us as we came in were warm and welcoming. Shane is very knowledgeable and has a fun and friendly personality. Shane spent whatever time was needed to find us the car we wanted and More

by JGT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Jan 11, 2024 -

Hendrick BMW Northlake responded

Jgt, thank you for sharing your positive experience!

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