Hendrick BMW Northlake

Jeff Limthong did a superb job with the service of my vehicle - “my baby.” He was pleasant, friendly, easy to talk to and answered all my questions respectfully. I especially liked the way he greeted me vehicle - “my baby.” He was pleasant, friendly, easy to talk to and answered all my questions respectfully. I especially liked the way he greeted me upon arrival and continuous interaction throughout the service of my “my baby.” “My bab” and I are safely rolling again. See Jeff Limthong for all your vehicle service needs!!! More

Jeff does a great job as my service advisor. I needed the service completed in under an hour and he delivered I needed the service completed in under an hour and he delivered More

Stopped in and needed a coolant top off. Did not have an appt. Amanda was very nice and took care of me. Thanks Did not have an appt. Amanda was very nice and took care of me. Thanks More

Hans was a great sales person, respectful and not pushy, made the process fast and easy. Hans and the team helped me out with a great finance rate on my new car. Everyone is very welcoming and helpful., I w made the process fast and easy. Hans and the team helped me out with a great finance rate on my new car. Everyone is very welcoming and helpful., I will definitely recommend. More

Enjoyed working with hans, he was very professional and took care of all our questions/concerns. Shout out to Jordan in finance as well .Hans went above and beyond. One of our better experiences buying a took care of all our questions/concerns. Shout out to Jordan in finance as well .Hans went above and beyond. One of our better experiences buying a car and they made sure we were happy with our purchase and took care of us even after they made the sell. Great job! More

Shane worked with me through a couple delivery delays and kept me informed with updates. kept me informed with updates. More

I drove 2. 5 hours to work with Shane over about 5 dealerships in NC, GE, and SC. From our first interaction he impressed me by his competence, knowledge and cal 5 hours to work with Shane over about 5 dealerships in NC, GE, and SC. From our first interaction he impressed me by his competence, knowledge and calm demeanor. Unlike all the other sales reps I spoke with, Shane did not try to sell me something. Instead he simply provided straightforward service in helping me accomplish my goal of finding the best car for me. I never write reviews, however he deserves some recognition for excellence. Thanks Shane. It was a pleasure…. despite the long drive. ~ Nina More

Excellent experience! I was very confused how to engage the location, as I’d never experienced their service procedure before. Jeff Limthong made me feel right at home. Ve I was very confused how to engage the location, as I’d never experienced their service procedure before. Jeff Limthong made me feel right at home. Very friendly and welcoming. He was eager to assist and listened to my concerns. He was patient and made me feel heard. At no time did the dealership try to sell me on anything additional that wasn’t warranted. They were fast and thorough. I will happily do business on the regular with them. More

This place was fantastic! Smoother car buying experience we’ve had. We bought a 2021 bnw in perfect condition and a great price tag! Hans Shayeghi was so great to work with, Smoother car buying experience we’ve had. We bought a 2021 bnw in perfect condition and a great price tag! Hans Shayeghi was so great to work with, very helpful and kind More

The team at Northlake BMW did a great job of getting me in and out in a very professional and customer-friendly way. Special thanks to Jeffrey Limthong, who made certain I was treated well in every aspect in and out in a very professional and customer-friendly way. Special thanks to Jeffrey Limthong, who made certain I was treated well in every aspect of the service experience. More