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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

February 05, 2024

Brandon was so patient, courteous and very well knowledgeable about introducing me to my new BMW😁! Thank you Hendricks of Northlake team for the professional and good vibe atmosphere that I felt w More

by middltnlm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Jay, Grace, my finance guy, I apologize I forgot your name 5 stars all day??
Feb 09, 2024 -

Hendrick BMW Northlake responded

Middltnlm, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 05, 2024

Andrew was my consultant and he did a good job keeping me informed about progress. More

by Mabodenhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 08, 2024 -

Hendrick BMW Northlake responded

Mabodenhorst, we are very happy we could provide you with a positive experience!

February 02, 2024

My car was brought in for new tires and an alignment. Amanda Bradshaw was our Service Advisor for this appointment. She was very pleasant and provided excellent customer service. She made sure that we th More

by A. Newkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 03, 2024 -

Hendrick BMW Northlake responded

A. Newkirk, thank you for sharing your positive experience!

February 01, 2024

I recently had my vehicle serviced and it was kept two nights. Amanda Bradshaw kept me informed with the status each step of the process making my experience with BMW Northlake seamless! I will continue t More

by BeamerKid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw, Jesse
Feb 02, 2024 -

Hendrick BMW Northlake responded

Beamerkid, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 01, 2024

I came in for a service visit after seeing the rear of my X5 sagging. Amanda kept me updated throughout the entire repair and was great at advising me of future repairs. Thank you for the excellent custome More

by Stacy
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 02, 2024 -

Hendrick BMW Northlake responded

Stacy, we're glad to hear you enjoyed your visit.

February 01, 2024

Amanda greeted me with a smile as I dropped off my car for service. She kept me updated and advised me of the technicians recommendations. Good thing too, I needed tires!! She was able to have the tech More

by brad
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 02, 2024 -

Hendrick BMW Northlake responded

Brad, we are very happy we could provide you with a positive experience!

February 01, 2024

Amanda Bradshaw was excellent to work with while our X3 underwent some repairs recently. She was kind, thoughtful, and attentive to our concerns. If you need any work done at this dealership, definitely re More

by crltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 02, 2024 -

Hendrick BMW Northlake responded

Crltaylor, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 31, 2024

Everything went well and very pleased with the work done. Staff were very polite and professional. More

by Francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 01, 2024 -

Hendrick BMW Northlake responded

Francine, we are very happy we could provide you with a positive experience!

January 31, 2024

Jeff day did and excellent job. facility was clean and well organized. Most of all they problem solvers. More

by Cvirtue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 02, 2024 -

Hendrick BMW Northlake responded

Cvirtue, thank you for sharing your positive experience!

January 31, 2024

Highly recommend stopping into this dealership. They have a nice selection ! Hans provided great customer service, and was able to fulfill my needs when looking for my next car! More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Feb 02, 2024 -

Hendrick BMW Northlake responded

Glenn, we are very happy we could provide you with a positive experience!

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