Hendrick BMW Northlake

I am a 1st time customer at Hendrick BMW Northlake and my experience exceeded all my expectations. Amanda Bradshaw was very courteous, friendly and thorough in her explanations of work required - and also w experience exceeded all my expectations. Amanda Bradshaw was very courteous, friendly and thorough in her explanations of work required - and also work performed. The technician’s video was very helpful as well. Looking forward to having them service my BMW in the future! More

Just had car in for service and Ty Cowan went over everything that was due. Very professional and kept me updated as work was being done. When car was finished made sure everything was satisfactory. A everything that was due. Very professional and kept me updated as work was being done. When car was finished made sure everything was satisfactory. Awesome process and excellent customer service as always! More

Hans was a great sales person, respectful and not pushy, made the process fast and easy.hans and the team helped me out with a great finance rate on my new Bmw . Everyone is very welcoming, I will definitel made the process fast and easy.hans and the team helped me out with a great finance rate on my new Bmw . Everyone is very welcoming, I will definitely recommend. More

I recently visited the BMW service department and had the pleasure of working with Jeffrey Limthong. I was thoroughly impressed by the professionalism, attention to detail, and commitment to customer sat the pleasure of working with Jeffrey Limthong. I was thoroughly impressed by the professionalism, attention to detail, and commitment to customer satisfaction. Jeffrey took the time to listen to my concerns, thoroughly explained the service process, and ensured that my vehicle was promptly serviced to the highest standards. Jeffrey went above and beyond to address any issues and made sure I left completely satisfied. I highly recommend Jeffrey Limthong and the BMW service department for their exceptional service and expertise. Thank you for providing such outstanding care for my vehicle! More

Another great customer service experience from Amanda Bradshaw at BMW Northlake. I ask for her whenever I schedule my vehicle for service. She is always responsive and provides good consultation. Bradshaw at BMW Northlake. I ask for her whenever I schedule my vehicle for service. She is always responsive and provides good consultation. More

I had an unfortunate issue with my cooling system that warranted immediate attention, and even despite the last minute nature of my request and lack of appointment, I was seen in a relatively quick timesp warranted immediate attention, and even despite the last minute nature of my request and lack of appointment, I was seen in a relatively quick timespan. Not even one day later, I was back on the road. I appreciate Amanda's honesty and transparency regarding my vehicle. More

This was my first experience with BMW Northlake, and Amanda Bradshaw made sure I had everything I needed. The service was quick and the communication was great. Amanda texted me all through the process Amanda Bradshaw made sure I had everything I needed. The service was quick and the communication was great. Amanda texted me all through the process to make sure I was ok. Great place! More

Hans did a great job finding the car I was looking for. If you're in the market for bmw see him If you're in the market for bmw see him More

Jeff Day took great care of my car and was considerate of my time constraint. I’m always using this dealership for service. my time constraint. I’m always using this dealership for service. More

Just picked up a new ride and Chris Cave was awesome to work with! He’s professional and did all the prep work before I got there. Smooth process and excellent customer service! 5 star! work with! He’s professional and did all the prep work before I got there. Smooth process and excellent customer service! 5 star! More