Hendrick BMW Northlake

Had a pleasant experience with this dealership. My advisor Chris greeted me right away and helped me find the right car for me. Dane and Lee also we kind. BMW lifer My advisor Chris greeted me right away and helped me find the right car for me. Dane and Lee also we kind. BMW lifer More

I’m a fleet buyer. The best experience I’ve ever had purchasing a new vehicle. Gracie, Anton and jay nothing but top drawer Steve Mozeley The best experience I’ve ever had purchasing a new vehicle. Gracie, Anton and jay nothing but top drawer Steve Mozeley More

My resent service at Northlake BMW was great. Jeff Day was quick to get me in and out fast. Northlake is the place to go! Jeff Day was quick to get me in and out fast. Northlake is the place to go! More

Great experience dealing with Chris in Sales. Low pressure and patient as this was my first BMW. Low pressure and patient as this was my first BMW. More

Shane was excellent. He found the car that I wanted and was thorough in explaining warranties and financing. He found the car that I wanted and was thorough in explaining warranties and financing. More

Our purchase with BMW Northlakes was very successful. Salesperson Cole Bennincase is of great integrity and offered us a fantastic deal on preowned BMWs. Would love to send friends here if they have the Salesperson Cole Bennincase is of great integrity and offered us a fantastic deal on preowned BMWs. Would love to send friends here if they have the right cars! More

I had an oil leak in my car, and Jeff Day was incredibly helpful. He promptly scheduled an appointment for me to drop off my car and have it serviced right away. He also identified a few issues with the car helpful. He promptly scheduled an appointment for me to drop off my car and have it serviced right away. He also identified a few issues with the car and advised me to prioritize them for repair. More

Jeff Day was great and helpful during my first visit for an oil change! Awesome service! an oil change! Awesome service! More

I had an unexpected tire blowout over the weekend. Despite the inconvenience, I truly appreciate the excellent service from both BMW Roadside Assistance and Hendrick BMW Northlake. BMW Roadside Assist Despite the inconvenience, I truly appreciate the excellent service from both BMW Roadside Assistance and Hendrick BMW Northlake. BMW Roadside Assistance efficiently arranged for my car to be towed to Hendrick BMW Northlake and provided me with a complimentary Uber ride home. The next morning, I was delighted to check my phone and see a message from Jeff Day, acknowledging that my car had arrived at the dealership. Jeff promptly provided an estimate for the repairs, and thereafter proceeded to complete the repairs. Thank you, Jeff! More

On December 21, 2024 had all four tires replaced with Pirelli Scorpion VE and an alignment on my BMW X5 xdrive 35i. Jeff Day handled everything seamlessly, and a loaner vehicle was ready when I arrived. Pirelli Scorpion VE and an alignment on my BMW X5 xdrive 35i. Jeff Day handled everything seamlessly, and a loaner vehicle was ready when I arrived. From start to finish, the experience went smoothly. Jeff is an exceptional representative for BMW—he’s knowledgeable, helpful, patient, and kind. He is truly a 5 star employee! I put the new tires to the test during a snowstorm on January 5, 2024, while driving through the mountains of West Virginia on my way back to Charlotte. What was expected to be a 3-hour drive turned into a 5-hour journey due to snow and ice. Along the way, I saw cars in ditches and a 2 wrecked 18-wheeler one on its side. Despite these challenging conditions, the performance of the X5 with the new tires was outstanding—10 out of 10. A big thank you to the person who performed my alignment—you did a five-star job! Thank you, BMW, for a job WELL DONE! Jeanette / Alexis Rhodes More