
Hendrick BMW Northlake
Charlotte, NC
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This location consistently provides great customer care and service. I have been a customer of Hendrick BMW for many years and I know that I can rely on predictable, good service and transparent pricing. I and service. I have been a customer of Hendrick BMW for many years and I know that I can rely on predictable, good service and transparent pricing. I recently worked with Jeff Day and he was terrific! More
I always have great service at Hendrick BMW Northlake. Amanda Bradshaw is very knowledgeable and professional. She always takes care of my X3 and ensures everything is done properly. Amanda Bradshaw is very knowledgeable and professional. She always takes care of my X3 and ensures everything is done properly. More
Jeffrey Limthong was AWESOME to work with. Quite literally the best service advisor we’ve ever had. Our family had an upcoming road trip to prepare for and Jeffrey made everything quick, easy Quite literally the best service advisor we’ve ever had. Our family had an upcoming road trip to prepare for and Jeffrey made everything quick, easy and professional. Excellent communication throughout the entire process and went above and beyond to ensure our vehicle was ready to go on time. Top notch service! More
I brought my car in for an oil change, and I love the service I received from JR. He was super nice and always maintain professional. Thank you for your help. I will definitely be back. service I received from JR. He was super nice and always maintain professional. Thank you for your help. I will definitely be back. More
I came last with for my routine oil change and Ty helped to make it a great and seamless experience. She was very welcoming, professional, and knowledgeable. She also had a great sense of humor which added to make it a great and seamless experience. She was very welcoming, professional, and knowledgeable. She also had a great sense of humor which added to me being more comfortable that they would take good care of my X4! More
Brought my x7 in for a broken hose. Ty, my service advisor, was professional and explained all details throughout the service and replacement. Happy with service during drop off to pick Ty, my service advisor, was professional and explained all details throughout the service and replacement. Happy with service during drop off to pick up. More
Andrew in Service (with Taylor’s help, best mechanic around) help me at the very last minute and got our car done quickly and efficiently! Greatly appreciate the prompt work!l and amazing customer servi around) help me at the very last minute and got our car done quickly and efficiently! Greatly appreciate the prompt work!l and amazing customer service! More
Consistently great service and support from Northlake BMW. Jeff Day in Service and Ligon Washington in sales are two true professionals and take great care of their customers. BMW. Jeff Day in Service and Ligon Washington in sales are two true professionals and take great care of their customers. More