Hendrick BMW Northlake
Charlotte, NC
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On the 29th I took my 528i to BMW Northlake for an oil change and check-up. I was met by a very friendly Jeff Day. My appointment time was honored, I was kept informed of the work being done by a cool vi change and check-up. I was met by a very friendly Jeff Day. My appointment time was honored, I was kept informed of the work being done by a cool video and advised of future issues. I will definitely be back for service from now on. More
The dealership is excellent and so was our salesperson, Shane Weaver. He answered all our questions and was very professional throughout the entire process. If your wanting to buy a BMW at Hendrick, you’ll Shane Weaver. He answered all our questions and was very professional throughout the entire process. If your wanting to buy a BMW at Hendrick, you’ll want to ask for Shane! More
What a terrific experience! We’ve been working with several dealerships from North Carolina to Maryland to Texas to find the right car at the best price and we are so pleased to We’ve been working with several dealerships from North Carolina to Maryland to Texas to find the right car at the best price and we are so pleased to find the best service and price in our own backyard. Ligon Washington was excellent and got the deal done for us. Great guy. Made the process simple and straightforward, which is rare. We will not only be recommending him to our friends and neighbors, we will be repeat customers. More
Outstanding, professionalism and satisfactory - Jeff Day took great care of my car and he always delivers the best service. Highly recommended and I appreciate the excellent customer care. took great care of my car and he always delivers the best service. Highly recommended and I appreciate the excellent customer care. More
I took my X3 in for a brake fluid service and Andrew Johnson was professional, explained the services thoroughly, and got my car completed timely. I appreciate the communication and good service receiv Johnson was professional, explained the services thoroughly, and got my car completed timely. I appreciate the communication and good service received here at BMW Northlake. More
BMW Northlake has been my go-to since the day it first opened. I bought my first 650i there in 2012. They have assisted me in all my services, and I have never had any issues with either loaner cars or th opened. I bought my first 650i there in 2012. They have assisted me in all my services, and I have never had any issues with either loaner cars or the service itself. I've been using BMW Northlake for the annual maintenance of my M850i since 2019 too, and Jeff Day is the man when it comes to service advisors! He helps me with every detail, service prices, the necessary maintenance for the car, any discounts available, etc. I would like to express my satisfaction with working with him. Thank you, Jeff! More
Great experience! Ty was wonderful - extremely welcoming and made sure we were taken care of in a timely manner. Wouldn’t hesitate to recommend to family and friends. Ty was wonderful - extremely welcoming and made sure we were taken care of in a timely manner. Wouldn’t hesitate to recommend to family and friends. More