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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

March 05, 2024

Ty at this BMW was great! ! Give her a raise!!! Great customer service. Awesome thank you More

by kopestore611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Mar 08, 2024 -

Hendrick BMW Northlake responded

Kopestore611, thank you for sharing your positive experience!

March 02, 2024

On the 29th I took my 528i to BMW Northlake for an oil change and check-up. I was met by a very friendly Jeff Day. My appointment time was honored, I was kept informed of the work being done by a cool vi More

by ken.jacobson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day - excellent service from Jeff
Mar 03, 2024 -

Hendrick BMW Northlake responded

Ken.jacobson49, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 02, 2024

Great dealership - excellent service advisor - Amanda Bradshaw, who is informative and provides different options when available. More

by 1VDdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw - Service Advisor
Mar 03, 2024 -

Hendrick BMW Northlake responded

1vddavis, thank you for sharing your positive experience!

March 02, 2024

The dealership is excellent and so was our salesperson, Shane Weaver. He answered all our questions and was very professional throughout the entire process. If your wanting to buy a BMW at Hendrick, you’ll More

by Sam M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Mar 04, 2024 -

Hendrick BMW Northlake responded

Hi Sam M., thank you so much for your positive comments about Hendrick BMW Northlake!

March 02, 2024

What a terrific experience! We’ve been working with several dealerships from North Carolina to Maryland to Texas to find the right car at the best price and we are so pleased to More

by mdnorr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
Mar 04, 2024 -

Hendrick BMW Northlake responded

Mdnorr, we're glad you had such a wonderful experience with us!

February 29, 2024

Outstanding, professionalism and satisfactory - Jeff Day took great care of my car and he always delivers the best service. Highly recommended and I appreciate the excellent customer care. More

by CFM
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Mar 01, 2024 -

Hendrick BMW Northlake responded

Cfm, thank you for sharing your positive experience!

February 29, 2024

I took my X3 in for a brake fluid service and Andrew Johnson was professional, explained the services thoroughly, and got my car completed timely. I appreciate the communication and good service receiv More

by TK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Mar 02, 2024 -

Hendrick BMW Northlake responded

Tk33, we're glad to hear you enjoyed your visit.

February 29, 2024

BMW Northlake has been my go-to since the day it first opened. I bought my first 650i there in 2012. They have assisted me in all my services, and I have never had any issues with either loaner cars or th More

by Osman.g
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Mar 03, 2024 -

Hendrick BMW Northlake responded

Osman.g, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 28, 2024

Great experience! Ty was wonderful - extremely welcoming and made sure we were taken care of in a timely manner. Wouldn’t hesitate to recommend to family and friends. More

by EmilyH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Mar 01, 2024 -

Hendrick BMW Northlake responded

Emilyh, we are very happy we could provide you with a positive experience!

February 28, 2024

Service dept rep Amanda Bradshaw is a true professional , from start to finish. Explaining in detail with my questions. More

by Chadlkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Mar 01, 2024 -

Hendrick BMW Northlake responded

Chadlkn, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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