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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

March 27, 2024

This dealership is always great to work with! Ty was so charismatic and fun to work with! More

by cramir1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Mar 29, 2024 -

Hendrick BMW Northlake responded

Hi Cramir1167, thank you so much for your positive comments about Hendrick BMW Northlake!

March 26, 2024

Jeff Limthong was a pleasure to work with today! I appreciate all of the updates during my visit. Thanks again Jeff L. More

by User99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Mar 28, 2024 -

Hendrick BMW Northlake responded

User99, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 25, 2024

Jeffery Limthong was very helpful today when my car was being serviced. I would recommend this dealership for service. More

by jeep0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Limthong
Mar 28, 2024 -

Hendrick BMW Northlake responded

Jeep0814, we're glad to hear you enjoyed your visit.

March 24, 2024

My service adviser Jeff Day always takes the best care of us. They give prompt, friendly service. More

by Tiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Mar 26, 2024 -

Hendrick BMW Northlake responded

Tiona, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 23, 2024

Always great service here. Ty Cowan was my service advisor, and she was fantastic! She took excellent care of me. The team there are very professional and strive to meet your More

by Wpowell729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Mar 24, 2024 -

Hendrick BMW Northlake responded

Wpowell729, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 22, 2024

I will only take my car here. Jeff Day in service listens to my concerns and makes sure my car is perfectly serviced. It helps to work with someone you trust. I recommend Hendrick More

by Tracylovenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Mar 22, 2024 -

Hendrick BMW Northlake responded

Tlove1, we are very happy we could provide you with a positive experience!

March 22, 2024

Got a flat tire on my electric vehicle and called for service. Jeff Limthong was my service manager and was extremely communicative and made sure I was aware when my car was received at the dealership an More

by Carter4024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong, Stefanie Lisa
Mar 24, 2024 -

Hendrick BMW Northlake responded

Carter4024, thank you for sharing your positive experience!

March 22, 2024

I trust Hendrick bmw with my car. I want to stay on scheduled maintenance and keep my car in too condition. Jeff Day has been great. More

by Mase79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Mar 24, 2024 -

Hendrick BMW Northlake responded

Mase79, we are very happy we could provide you with a positive experience!

March 21, 2024

We are very pleased with our purchase experience at Hendrick BMW Northlake. We purchased an i3 in 2015 and look forward to purchasing an I4 in the future. In addition our service adviser, Jeff Day, h More

by Denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Mar 22, 2024 -

Hendrick BMW Northlake responded

Denton, thank you for sharing your positive experience!

March 21, 2024

Jr is my guy is always so helpful anytime of the day he always take care of me when I come in love this dealership More

by eliana.merreiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr guevara
Mar 22, 2024 -

Hendrick BMW Northlake responded

Eliana.merreiro, we are very happy we could provide you with a positive experience!

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