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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

March 29, 2024

Andrew Johnson coordinated between me, the mechanic and the shop foreman to diagnose a complex issue with my car. They pulled all stops to get to the root cause. Thanks! More

by Etienne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Mar 30, 2024 -

Hendrick BMW Northlake responded

Etienne, we are very happy we could provide you with a positive experience!

March 29, 2024

Jeff Limthong was excellent to work with during my recent visit. He was professional, knowledable, personable and efficient. More

by Devphoto
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Mar 31, 2024 -

Hendrick BMW Northlake responded

Devphoto, we're glad you had such a wonderful experience with us!

March 29, 2024

All the folks here are great. Bought a new SUV the professionals at Hendrick presented us with all our options and helped us make the best choice for us. As a long time customer More

by Engineer43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby, Ligon Washington,Finance Guy
Mar 31, 2024 -

Hendrick BMW Northlake responded

Engineer43, thank you for sharing your positive experience!

March 28, 2024

Quick and easy in and out in a timely manner Jeff helped a lot thanks More

by Earlytime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Mar 29, 2024 -

Hendrick BMW Northlake responded

Earlytime, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 28, 2024

Jeff Limthong was Pleasant to work with he understood my concerns he was very patient with me. He listened overall great worker plus he got me in and out so I can get to the Nicki Minaj concert and I love h More

by rstrong032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff L.
Mar 29, 2024 -

Hendrick BMW Northlake responded

Rstrong032, we are very happy we could provide you with a positive experience!

March 28, 2024

Dane and Chris were great to work with when I turned one x5 in and picked up my new one. Great guys and very patient. Ask for them if you visit their location. More

by rmr073158
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Mar 30, 2024 -

Hendrick BMW Northlake responded

Rmr073158, we are very happy we could provide you with a positive experience!

March 28, 2024

Excellent service from start to Finish! ! From when I walked in and was greeted, to my sales guy Grey, who knew everything about the cars, to Chris in finance. Great experience!! thanks to a More

by jeffersonrob
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills, Chris P.
Mar 30, 2024 -

Hendrick BMW Northlake responded

Jeffersonrob, we are very happy we could provide you with a positive experience!

March 28, 2024

Jeffrey Limthong is my service advisor, and he has always provided outstanding customer service. He is transparent in everything, and always works with me on pricing. I always enjoy seeing him and our conver More

by Sinanr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Mar 30, 2024 -

Hendrick BMW Northlake responded

Sinanr86, thank you for sharing your positive experience!

March 27, 2024

Jeff Day was great to work with. Very personable and to the point. Gave me good information for me to make the right decision for my vehicle. More

by X5guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Mar 29, 2024 -

Hendrick BMW Northlake responded

X5guy, we are very happy we could provide you with a positive experience!

March 27, 2024

Jeff Day and the team at Hendrick BMW always do a great job of notifying me of needed service and providing my car efficient and superb care. More

by markweigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Mar 29, 2024 -

Hendrick BMW Northlake responded

Markweigel, we are very happy we could provide you with a positive experience!

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