Hendrick BMW Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,634 reviews
Needed to get my car in quickly and get a quote. Amanda Bradshaw did so! She stayed on top of my cars progress, and got my repair done in good time. I always get good service at Northlake, but Am Amanda Bradshaw did so! She stayed on top of my cars progress, and got my repair done in good time. I always get good service at Northlake, but Amanda made my “ emergency” situation go smoothly! Thanks! More
Hans was Friendly . Answered all of my questions in great detail and guided me through the process with ease. Hans made the process go very smoothly Answered all of my questions in great detail and guided me through the process with ease. Hans made the process go very smoothly More
Dealership employs friendly and knowledgeable individuals who care very much for the customers. From Sales to Service they are very trustworthly which means I will not go elsewhere. Amanda Bradshaw from Serv who care very much for the customers. From Sales to Service they are very trustworthly which means I will not go elsewhere. Amanda Bradshaw from Service will take the time to explain what needs to be done, how long will it take and the cost. She is very patient. When Amanda speaks to me about the service my vehicle will get, I often think is she the one that will be working on the vehicle for her explanations are very thorough. She is a pleasure to work with and never over promise which is a good thing. I will often reschedule my service if she is not there that day. A message for Chris Hart who is a greast manager, Please clone Amanda. More
Excellent service. Andrew Johnson was pleasant to work with. They had me a loaner car so I was able to run errands. He kept me updated on when my car would be ready. L Andrew Johnson was pleasant to work with. They had me a loaner car so I was able to run errands. He kept me updated on when my car would be ready. Love the video of inspection! More
Came down to Hendrick BMW Northlake to see a few vehicles. Left in one of them and had a great experience with Salesman Landon. Look up Landon when you stop in for a visit. vehicles. Left in one of them and had a great experience with Salesman Landon. Look up Landon when you stop in for a visit. More
Landon Blake was great at showing me around the lot with no pressure. He educated me on vehicles I was interested in and made the shopping experience enjoyable. Will be back to see him soon! no pressure. He educated me on vehicles I was interested in and made the shopping experience enjoyable. Will be back to see him soon! More