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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

April 01, 2024

My sales manager was Shane, he was very thorough, professional and excellent to work with. More

by Mustang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Apr 03, 2024 -

Hendrick BMW Northlake responded

Mustang, thank you for sharing your positive experience!

March 31, 2024

Jeff L. was very helpful and definitely cares about ur situation.. Thanks again Jeff L. More

by Billy Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff L., Stefanie Lisa
Apr 03, 2024 -

Hendrick BMW Northlake responded

Billy Dee, we are very happy we could provide you with a positive experience!

March 31, 2024

Amanda is the bomb. com She got me the sweetest deal. She is patient and knowledgeable about her brand. Go check her out! More

by Montesino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda B.
Apr 03, 2024 -

Hendrick BMW Northlake responded

Montesino, we are very happy we could provide you with a positive experience!

March 30, 2024

Always experience great service with a knowledgeable staff in sales with Carl Busby, service with Nathan, as well as, service staff. More

by suepollack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan - Finance
Mar 30, 2024 -

Hendrick BMW Northlake responded

Suepollack, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 30, 2024

Needed to get my car in quickly and get a quote. Amanda Bradshaw did so! She stayed on top of my cars progress, and got my repair done in good time. I always get good service at Northlake, but Am More

by Libba.belton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Apr 01, 2024 -

Hendrick BMW Northlake responded

Libba.belton, we are very happy we could provide you with a positive experience!

March 30, 2024

Hans was Friendly . Answered all of my questions in great detail and guided me through the process with ease. Hans made the process go very smoothly More

by Kumar
Recommend Dealer
Yes
Employees Worked With
Hans shayehi
Apr 01, 2024 -

Hendrick BMW Northlake responded

Kumar, we are so happy to read such a great review about Hendrick BMW Northlake!

March 30, 2024

Dealership employs friendly and knowledgeable individuals who care very much for the customers. From Sales to Service they are very trustworthly which means I will not go elsewhere. Amanda Bradshaw from Serv More

by hardats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Apr 01, 2024 -

Hendrick BMW Northlake responded

Hardats, thank you for sharing your positive experience!

March 29, 2024

Excellent service. Andrew Johnson was pleasant to work with. They had me a loaner car so I was able to run errands. He kept me updated on when my car would be ready. L More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Mar 31, 2024 -

Hendrick BMW Northlake responded

Ashley, we are very happy we could provide you with a positive experience!

March 29, 2024

Came down to Hendrick BMW Northlake to see a few vehicles. Left in one of them and had a great experience with Salesman Landon. Look up Landon when you stop in for a visit. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Landon
Mar 31, 2024 -

Hendrick BMW Northlake responded

Tim, thank you for sharing your positive experience!

March 29, 2024

Landon Blake was great at showing me around the lot with no pressure. He educated me on vehicles I was interested in and made the shopping experience enjoyable. Will be back to see him soon! More

by Jason
Recommend Dealer
Yes
Employees Worked With
Landon
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