Hendrick BMW Northlake

Ty is an incredible service advisor. Her customer service and ability to answer questions is outstanding!! Thanks so much for a great experience at BMW Northlake. Her customer service and ability to answer questions is outstanding!! Thanks so much for a great experience at BMW Northlake. More

Andrew was our service rep and he was great. Explained repairs that needed to be made and helped arrange transportation when I had to leave my car unexpectedly. Very very helpful! Explained repairs that needed to be made and helped arrange transportation when I had to leave my car unexpectedly. Very very helpful! More

Great service, it was quick, and staff always willing to bring me options to accommodate my needs and my budget. Kudos to Andrew Johnson, my advisor in my visit. bring me options to accommodate my needs and my budget. Kudos to Andrew Johnson, my advisor in my visit. More

Andrew was extremely cordial and professional during my unexpected visit for a flat tire two hours before closing for the day. I was treat as if I had an appointment and assured they would make things righ unexpected visit for a flat tire two hours before closing for the day. I was treat as if I had an appointment and assured they would make things right. Andrew is a natural at providing compassionate customer service. Thank you Andrew. More

Very easy and great follow up! Shane was great to work with and met our expectations. Shane was great to work with and met our expectations. More

Shane is the best. Keeps in touch and makes sure I’m aware of all promotions but doesn’t hound me. This is the 3rd car I’ve worked w Shane on. Will buy another w him Keeps in touch and makes sure I’m aware of all promotions but doesn’t hound me. This is the 3rd car I’ve worked w Shane on. Will buy another w him as well. More

Ty was so courteous, Friendly, and helpful. She listen, she taught me how to fix little things, she updated me, she made sure I felt comfortable with the new things I learned. She listen, she taught me how to fix little things, she updated me, she made sure I felt comfortable with the new things I learned. More

Ty took care of my initial break-in service for my BMW M3. Did a great job, answered all my questions. Highly recommend! M3. Did a great job, answered all my questions. Highly recommend! More

Very impressed with sales and Service. Amanda Bradshaw in Service was awesome on communication and updates. A seamless experience From drop off, loaner and pickup. Amanda Bradshaw in Service was awesome on communication and updates. A seamless experience From drop off, loaner and pickup. More