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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

May 06, 2024

Login Washington was a great help and very knowledgeable about the whole process. Mr. Washington assured me that he could take of me and he delivered! I recommend 10/10. More

by Cuisinebycurbeam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
May 07, 2024 -

Hendrick BMW Northlake responded

Cuisinebycurbeam, we are very happy we could provide you with a positive experience!

May 04, 2024

We have been a customer of BMW Northlake for 4 years. Everyone we have met and dealt with has been exceptional. We just worked with Jeff Day this week and he did not disappoint. We appreciate the prof More

by sjmulwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 05, 2024 -

Hendrick BMW Northlake responded

Sjmulwee, thank you for sharing your positive experience!

May 01, 2024

We are coming to the end of our lease with Hendrick BMW. Every interaction has exceeded our expectations. Andrew Johnson, our service advisor, completed our final service today to our complete satisfaction More

by Mdschiavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin, Client Advisor, Gary Kane, Portfolio/Exchange Advisor
May 02, 2024 -

Hendrick BMW Northlake responded

Mdschiavo, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 30, 2024

Jeffrey Limthong and the service team handled my service needs in one visit. Jeff took extra care to be sure I was well informed. More

by MFrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
May 02, 2024 -

Hendrick BMW Northlake responded

Mfrazier, we are very happy we could provide you with a positive experience!

April 29, 2024

Had a great experience here, first time at this location. I was shown what I needed to get done and explained thoroughly everything I needed to know, looking forward to come back again. Thanks to Hans shayeg More

by Patt
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
May 02, 2024 -

Hendrick BMW Northlake responded

Patt, we are very happy we could provide you with a positive experience!

April 29, 2024

Good experience. I went for annual service of my BMW and Jeff Day was very helpful with the process. More

by Bala Nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 02, 2024 -

Hendrick BMW Northlake responded

Bala Nair, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 29, 2024

Jeff is very friendly and super easy to work with. He was very happy to go the extra mile for great customer service. His cheerfulness and eagerness to help was greatly appreciated! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 02, 2024 -

Hendrick BMW Northlake responded

Scott, thank you for sharing your positive experience!

April 27, 2024

Hans shayeghi is the best salesman. He gets the best deal on a new car. He is very kind and knowledgeable about Bmw More

by John
Recommend Dealer
Yes
Employees Worked With
Hans
Apr 29, 2024 -

Hendrick BMW Northlake responded

John, thank you for sharing your positive experience!

April 27, 2024

Overall, great experience! Lee was fantastic and made the process easy; explained everything well, walked through multiple options. Extremely happy with the process and the pur More

by Hunterla0420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Apr 29, 2024 -

Hendrick BMW Northlake responded

Hunterla0420, we are very happy we could provide you with a positive experience!

April 26, 2024

We love this dealership! The people are amazing, especially Hans!! We will keep buying cars here. Great dealership!! Thank you Hans!!!! More

by Jrubin811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Chris, Cam
Apr 29, 2024 -

Hendrick BMW Northlake responded

Jrubin811, we are very happy we could provide you with a positive experience!

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