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Hendrick BMW Northlake

Charlotte, NC

5.0
1,715 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,715 reviews

March 13, 2025

Mr. Hicklin is the best salesperson! This is the second car I have purchased from Issiah Hicklin. More

by Jmsutton
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin
Mar 15, 2025 -

Hendrick BMW Northlake responded

Jmsutton, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 13, 2025

Isaiah Hicklin and the whole team at Hendrick BMW Northlake made the car buying process easy. No games, no gotcha moment. It was a nice change in pace from other dealership experiences I’ve had More

by apreally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Mar 15, 2025 -

Hendrick BMW Northlake responded

Apreally, thank you for sharing your positive experience!

March 13, 2025

Isaiah Hicklin is the best salesperson! He made everything possible! I appreciate everyone on staff . More

by Jmsutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin
Mar 15, 2025 -

Hendrick BMW Northlake responded

Jmsutton, we are very happy we could provide you with a positive experience!

March 12, 2025

Hendrick is top tier service. I work with Jeff Day and the experience is effortless every time. The videos are consistently informative and thorough. The work is of the highest ca More

by Crodriguez1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Mar 14, 2025 -

Hendrick BMW Northlake responded

Crodriguez1a, we are very happy we could provide you with a positive experience!

March 10, 2025

Been taking my car here for repairs and service. I specifically requested Ty Cowan because she was so attentive and made me feel comfortable about everything. She was also really knowledgeable about More

by Lynell722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Mar 11, 2025 -

Hendrick BMW Northlake responded

Lynell722, we are very happy we could provide you with a positive experience!

March 10, 2025

We are really happy with the service provided. Jeff Day greets us, keeps us informed throughout the service, follows up and in general is great to work with. We even receive a video of inspectio More

by sbsteelers53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Mar 11, 2025 -

Hendrick BMW Northlake responded

Sbsteelers53, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 10, 2025

Ty Cowan is great to work with. She made sure the parts were ordered, loaner vehicle available and all work was done timely and with quality. More

by TandJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Mar 11, 2025 -

Hendrick BMW Northlake responded

Tandjk, thank you for your kind words and this wonderful review!

March 07, 2025

Carl is the best to deal with on your purchase, this is the 5th car we've bought from this dealer and will be back More

by blownbyu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby
Mar 09, 2025 -

Hendrick BMW Northlake responded

Blownbyu, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 06, 2025

I contacted Hendrick BMW Northlake about a Red car that was in-transit from the factory. I was referred to Cole who promptly discussed that car plus another White car in transit. Turns out the White car ha More

by David Mitchell
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Mar 09, 2025 -

Hendrick BMW Northlake responded

David Mitchell, we are very happy we could provide you with a positive experience!

March 06, 2025

Brought my BMW Z4 in for service. Ty was my representative and was amazing. She was friendly and helped answer any questions I had. More

by CWAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Mar 07, 2025 -

Hendrick BMW Northlake responded

Cwagner, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!