
Hendrick BMW Northlake
Charlotte, NC
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Isaiah Hicklin and the whole team at Hendrick BMW Northlake made the car buying process easy. No games, no gotcha moment. It was a nice change in pace from other dealership experiences I’ve had Northlake made the car buying process easy. No games, no gotcha moment. It was a nice change in pace from other dealership experiences I’ve had More
Hendrick is top tier service. I work with Jeff Day and the experience is effortless every time. The videos are consistently informative and thorough. The work is of the highest ca I work with Jeff Day and the experience is effortless every time. The videos are consistently informative and thorough. The work is of the highest caliber. More
Been taking my car here for repairs and service. I specifically requested Ty Cowan because she was so attentive and made me feel comfortable about everything. She was also really knowledgeable about I specifically requested Ty Cowan because she was so attentive and made me feel comfortable about everything. She was also really knowledgeable about any concerns I had. More
We are really happy with the service provided. Jeff Day greets us, keeps us informed throughout the service, follows up and in general is great to work with. We even receive a video of inspectio Jeff Day greets us, keeps us informed throughout the service, follows up and in general is great to work with. We even receive a video of inspections and other work performed on our X5. More
Ty Cowan is great to work with. She made sure the parts were ordered, loaner vehicle available and all work was done timely and with quality. She made sure the parts were ordered, loaner vehicle available and all work was done timely and with quality. More
I contacted Hendrick BMW Northlake about a Red car that was in-transit from the factory. I was referred to Cole who promptly discussed that car plus another White car in transit. Turns out the White car ha was in-transit from the factory. I was referred to Cole who promptly discussed that car plus another White car in transit. Turns out the White car had all but one of the options that I wanted. Cole answered many questions and then provided a fair price. He tracked the car through its journey to the dealership and kept me constantly updated. Cole had the car prepped and tint added the day after it arrived. It was really exciting to see my car after weeks of looking only at pictures on the website. I really appreciate the attention and professionalism that Cole and the Hendrick Team provided in delivering a beautiful and sporty BMW. I fully recommend Hendrick BMW Northlake and the Team for one's automotive needs! More