Hendrick BMW Northlake

Ty Cowan was simply remarkable to us. She provided exceptional customer service, was super empathetic, and very friendly. I recommend that her employer gives Ms Cowan at least a 20.00 rai She provided exceptional customer service, was super empathetic, and very friendly. I recommend that her employer gives Ms Cowan at least a 20.00 raise…👏🏼👏🏻 More

Jeff Day took care of me during my visit. He firstly assured me that they would take care of my little issue on my new X1 model. He arranged me quickly and fixed promptly The issue I crea He firstly assured me that they would take care of my little issue on my new X1 model. He arranged me quickly and fixed promptly The issue I created. Very cordial and professional. More

Ty was very pleasant and helpful towards me while at the dealership. Would recommend for any one to have their vehicle worked on . dealership. Would recommend for any one to have their vehicle worked on . More

Lee was great! He was not too pushy. He was very knowledgeable and super friendly! He was not too pushy. He was very knowledgeable and super friendly! More

Jeffery Limthong was great and the service was impeccable when I came in for a recall. The service was quick and easy and they met every one of my needs. when I came in for a recall. The service was quick and easy and they met every one of my needs. More

Jeff Day is always helpful. I can get in for service and out in a reasonable time. PJ is also helpful. I can get in for service and out in a reasonable time. PJ is also helpful. More

Have been a customer for 10+ years, and have always had excellent service. Jeff Day has always been pleasant, helpful and attentive to service our vehicles. excellent service. Jeff Day has always been pleasant, helpful and attentive to service our vehicles. More

Jeff Limthong has always gone above and beyond for every service appointment I’ve needed. The communication throughout the process is incredible and he always has you and your vehicle’s best interest in mi service appointment I’ve needed. The communication throughout the process is incredible and he always has you and your vehicle’s best interest in mind. Definitely ask for Jeff for a top knotch service experience. More

Andrew was helpful and kept me informed throughout the service process. Great experience as always! service process. Great experience as always! More

Northlake BMW always delivers. Jeff Day is great to work with and communication is always good. Jeff Day is great to work with and communication is always good. More