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Hendrick BMW Northlake

Charlotte, NC

5.0
1,639 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,639 reviews

June 01, 2024

Lee Brown was outstanding to work with during the sales process, I recommend working with him at Hendrick BMW Northlake Thank you More

by njbraun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 02, 2024 -

Hendrick BMW Northlake responded

Njbraun, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW Northlake!

June 01, 2024

Blaire was great help on our recent visit to BMW Northlake. We look forward to having a new home dealership. More

by Cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire
Jun 02, 2024 -

Hendrick BMW Northlake responded

Cannon, we are very happy we could provide you with a positive experience!

June 01, 2024

Blaire gave excellent service on our recent annual service. The video from your technician adds an educational touch you don’t usually find. More

by John R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire Smith
Jun 02, 2024 -

Hendrick BMW Northlake responded

John R., we are very happy we could provide you with a positive experience!

May 31, 2024

Great service at Northlake BMW - Jeff Day was extremely knowledgeable and courteous with great communication during service More

by TonyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 31, 2024 -

Hendrick BMW Northlake responded

Tonym, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 30, 2024

My wife and I had an outstanding experience working with Ian Irvine at Hendrick BMW Northlake. There were no hard sale tactics and we felt that he went above and beyond to make the buying process go smoothl More

by daspey28
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Irvine
May 30, 2024 -

Hendrick BMW Northlake responded

Daspey28, we're glad you had such a wonderful experience with us!

May 25, 2024

I have always had excellent experience at this establishment. My service advisor Jeff Day has been courteous and accommodating. He listens to my questions and inquires and provides good assessme More

by Chris1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Dan Williams
May 26, 2024 -

Hendrick BMW Northlake responded

Chris1115, we are very happy we could provide you with a positive experience!

May 24, 2024

I bought a M5 from this location. I bought it here hoping my vehicle would have a proper place to be maintenanced. I ran into a few known issues with the vehicle year and model. I wa More

by SCusa864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
May 24, 2024 -

Hendrick BMW Northlake responded

Scusa864, thank you for sharing your positive experience!

May 24, 2024

Shane made getting a deal done quick and simple. Great knowledge of the vehicles and process. More

by abshields07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
May 25, 2024 -

Hendrick BMW Northlake responded

Abshields07, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 24, 2024

Shane Weaver helped me from start to finish on my new X6. He called within minutes of me building the car online and was extremely responsive all the way through delivery. Great experience! More

by kyletturnbull
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
May 25, 2024 -

Hendrick BMW Northlake responded

Kyletturnbull, we are very happy we could provide you with a positive experience!

May 23, 2024

Andrew Johnson is the very best advisor! ! I highly recommend Andrew for any of your BMW maintenance. He’s very knowledgeable and very trustworthy!! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
May 24, 2024 -

Hendrick BMW Northlake responded

Happy Customer, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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