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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

June 20, 2024

Just want to give a shout out to Jeff Day and the team at Hendricks BMW Northlake. Outstanding service! Very personable, and a pleasure to work with. Jeff is an invaluable asset to the Northlake team. Will c More

by blktaurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Caldwell, Landon
Jun 22, 2024 -

Hendrick BMW Northlake responded

Blktaurus, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 20, 2024

They provide excellent service and have taken great care of me and my car every time I'm there More

by Jimloveless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Jun 22, 2024 -

Hendrick BMW Northlake responded

Jimloveless, we're glad you had such a wonderful experience with us!

June 19, 2024

Jeff Day did a great job very professional and supportive. Dealership clean and had plenty of people will to help More

by Fjenkins1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 19, 2024 -

Hendrick BMW Northlake responded

Fjenkins1116, we're glad to hear you enjoyed your visit.

Jun 20, 2024 -

Hendrick BMW Northlake responded

Fjenkins1116, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 19, 2024

I am very happy with the service of my car at Hendrick BMW of Northlake. Jeff Day was friendly and professional from the start. Keep up the great work! More

by Markm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 21, 2024 -

Hendrick BMW Northlake responded

Markm, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 16, 2024

The service was quick and easy. Great job. Thank you. Will ask for Ty again next time. Thanks again. More

by Sunlowlmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Stefanie Lisa
Jun 18, 2024 -

Hendrick BMW Northlake responded

Sunlowlmb, thank you for your kind words and this wonderful review!

June 15, 2024

Fantastic experience, Lee took care of me, was patient and took the time to make sure I understood everything that I was concerned with. Highly recommended and easy to work with. More

by Steven.maples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 16, 2024 -

Hendrick BMW Northlake responded

Steven.maples, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 14, 2024

It is a pleasure to take my BMW’s in for servicing. Jeff Day is an excellent service advisor that is always very attentive to the customers concerns. He is the epitome of professionalism. He has been m More

by sns763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jun 14, 2024 -

Hendrick BMW Northlake responded

Sns763, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 13, 2024

Excellent customer service! Jeff Day is always friendly, professional and knowledgeable! The free car wash is a bonus and my car performs great! More

by adanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 14, 2024 -

Hendrick BMW Northlake responded

Adanner, we are very happy we could provide you with a positive experience!

June 12, 2024

Great customer service from Ms Cowan made everything smooth. Took good care of me and communicated very well More

by charlesarchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 13, 2024 -

Hendrick BMW Northlake responded

Charlesarchie, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 12, 2024

Ty was my service rep and she was absolutely awesome. I waited for my vehicle to be serviced and she kept me updated every step of the process. The waiting area was clean and comfortable and for a 7:30 a More

by Michelle S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan, Stefanie Lisa
Jun 13, 2024 -

Hendrick BMW Northlake responded

Michelle S, thank you for sharing your positive experience!

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