Hendrick BMW Northlake

Super Jeff Day is simply one of the best customer care agents at Hendrick BMW Northlake. Jeff is so accommodating and professional each and every time. agents at Hendrick BMW Northlake. Jeff is so accommodating and professional each and every time. More

Awesome experience. Amanda Bradshaw is fantastic to work with in the service department. Highly recommend this dealership. Amanda Bradshaw is fantastic to work with in the service department. Highly recommend this dealership. More

I always have such a great experience at Hendrick BMW from start to finish. Ty Cowan is absolutely fabulous and helped me with all my needs. Thanks for such a great experience, Ty! from start to finish. Ty Cowan is absolutely fabulous and helped me with all my needs. Thanks for such a great experience, Ty! More

Every time I've gone to Hendrick BMW Northlake, I am always greeting with individuals that seem to enjoy working there. No exception this time. I always ask to have Jeff Day to be my coordinator. He always greeting with individuals that seem to enjoy working there. No exception this time. I always ask to have Jeff Day to be my coordinator. He always seem to have my best interest, and provides me options for my needs. As this time, since I knew I needed rear tires but after inspection he showed me that the front tires were also going to need replace soon. He also suggested getting Pirelli tires over Goodyear. As they saying goes: "You get what you Pay for!". If/when I need to replace my BMW X3i, I will defiantly plan on working with BMW Northlake. More

Very fast response to a service request and great communication from Ty, my service consultant. I’ve always had outstanding customer care at Hendrick BMW Northlake from purchase to maintenance. communication from Ty, my service consultant. I’ve always had outstanding customer care at Hendrick BMW Northlake from purchase to maintenance. More

Everytime I go to this dealership I am always comfortable with being there it is clean and the employees are very nice. This Saturday Ty Cowan who is an employee at BMW northlake helped me and also told me with being there it is clean and the employees are very nice. This Saturday Ty Cowan who is an employee at BMW northlake helped me and also told me options about my vehicle to enhance it. I sat in the lounge and I was on my laptop doing classwork but overall I was satisfied with the service and I will definitely be back for more service Thank you once again. More

Jeff Day has been taking great car of my service needs for years. Always fair and only suggests needed repairs. Fantastic to work with! Clean comfortable area to wait with work stations, coffee, snacks, e for years. Always fair and only suggests needed repairs. Fantastic to work with! Clean comfortable area to wait with work stations, coffee, snacks, etc. More

The delearship was clean and provide great places to work remotely. Additionally, the snacks and coffee were on point. remotely. Additionally, the snacks and coffee were on point. More

A BIG shout out for Jeff Day and the team at Hendrick Northlake BMW!! Jeff is a pleasure to work with and I’m always going to him when I need service. Northlake BMW!! Jeff is a pleasure to work with and I’m always going to him when I need service. More

Ty and the other team members are very professional and friendly and provided great service. Thanks!! friendly and provided great service. Thanks!! More