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Hendrick BMW Northlake

Charlotte, NC

5.0
1,633 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,633 reviews

July 05, 2024

Jeffrey Limthong is my advisor and he is amazing. He always goes above and beyond to make my experience great. He is knowledgeable and I can tell he takes pride in his work. I moved from Eastern NC a More

by Starlight1978nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jul 07, 2024 -

Hendrick BMW Northlake responded

Starlight1978nc, we are very happy we could provide you with a positive experience!

July 04, 2024

Our service advisor today was Andrew Johnson. He exhibited the highest degree of knowledge, courtesy and professionalism during our service visit. Andrew is a distinct asset to the dealership. W More

by braceypi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Jul 04, 2024 -

Hendrick BMW Northlake responded

Braceypi, we are very happy we could provide you with a positive experience!

July 04, 2024

Amanda Bradshaw is a phenomenal service advisor. She does a great job of balancing priority of service and repairs with cost. Her approach to customer experience is unmatched! More

by Tim A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jul 05, 2024 -

Hendrick BMW Northlake responded

Tim A., we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 03, 2024

Always welcomed by staff when we arrive. Jeff Day has been my advisor for many years. Always courteous and takes care of my wife’s BMW. We will buy again from Northlake BMW for sure. John More

by Johnnyldean1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Jul 04, 2024 -

Hendrick BMW Northlake responded

Johnnyldean1958, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 01, 2024

I absolutely love this place, the service is Amazing and Amanda is the best! She listens to my concerns if there’s any and quickly sets an appointment to make sure that I’m comfortable specifically with my More

by Aixa Matias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jul 03, 2024 -

Hendrick BMW Northlake responded

Aixa Matias, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 01, 2024

Blaire made the Service department feel less intimidating and felt welcomed by all the staff. I will continue to go to this location with my X5. More

by B.White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire
Jul 01, 2024 -

Hendrick BMW Northlake responded

B.white, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 30, 2024

Grey was great to work with throughout the whole buying process. Thank you so much! More

by shanebvd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Jul 01, 2024 -

Hendrick BMW Northlake responded

Shanebvd, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 30, 2024

Thank you Grey for all of your help making the purchase process smooth and easy from start to finish More

by 08246556
Recommend Dealer
Yes
Employees Worked With
Grey
Jul 01, 2024 -

Hendrick BMW Northlake responded

08246556, we are very happy we could provide you with a positive experience!

June 30, 2024

Thank you Grey for all of your help as I start my search for a new vehicle. More

by mrdurbin
Recommend Dealer
Yes
Employees Worked With
Grey
Jul 01, 2024 -

Hendrick BMW Northlake responded

Mrdurbin, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 29, 2024

Super Jeff Day is simply one of the best customer care agents at Hendrick BMW Northlake. Jeff is so accommodating and professional each and every time. More

by bdlpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 30, 2024 -

Hendrick BMW Northlake responded

Bdlpo, thank you for sharing your positive experience!

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