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Hendrick BMW Northlake

Charlotte, NC

5.0
1,633 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,633 reviews

July 29, 2024

If you’re looking to buy a car, hans shayeghi is your guy. Hans has been helping me and my family for years with BMW and. Best service in town! Best value in town! More

by Alan
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Jul 31, 2024 -

Hendrick BMW Northlake responded

Alan, we are very happy we could provide you with a positive experience!

July 29, 2024

Amanda Bradshaw went above and beyond to help me with a warranty claim. She worked very hard to get my car fixed the right way. This took some time to do but she kept me aware of what was going on each da More

by mikegatto17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jul 31, 2024 -

Hendrick BMW Northlake responded

Mikegatto17, thank you for sharing your positive experience!

July 29, 2024

I take my BMW X3 to the BMW Northlake dealership for service. This past Saturday Jeff Day took care of the service paperwork like a pro, smooth and efficient. He informed me of the service progress and More

by John vdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 31, 2024 -

Hendrick BMW Northlake responded

John Vdk, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 29, 2024

Took my car in for service. I worked with Jeff Day regarding an oil change and tire rotation. Jeff was very friendly and pleasant to work with. I’ve always had a great experienc More

by hankalston6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 31, 2024 -

Hendrick BMW Northlake responded

Hankalston6, we are very happy we could provide you with a positive experience!

July 27, 2024

Took my car in today because the tire pressure was low. Jeffrey me as soon as I opened my door. Very friendly and great service. Thank you Jeffrey Limthong for your great service. More

by Vondagary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jul 28, 2024 -

Hendrick BMW Northlake responded

Vondagary, thank you for sharing your positive experience!

July 26, 2024

Shane was an excellent throughout the buying process and was knowledgeable with the vehicles. I appreciate the genuine and personable guidance he provided. More

by ryan.simpson9823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Jul 27, 2024 -

Hendrick BMW Northlake responded

Ryan.simpson9823, we are very happy we could provide you with a positive experience!

July 25, 2024

Jeff Limthong was very helpful and ensured everything was completed on the car. He kept me posted on the status. Even dropped me and picked me up. More

by Jmjmacaulay
Recommend Dealer
Yes
Employees Worked With
Jeff Li
Jul 26, 2024 -

Hendrick BMW Northlake responded

Jmjmacaulay, we are very happy we could provide you with a positive experience!

July 24, 2024

Video assessment was clear. No pressure to perform unnecessary work. Efficient check in and check out process. And the issue was fixed. No one likes to deal with a vehicle r More

by Ejkapop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jul 26, 2024 -

Hendrick BMW Northlake responded

Ejkapop, we're glad to hear you enjoyed your visit.

July 21, 2024

Jeff Davis has been my service advisor since my first BMW. I'm on my 3rd with him because he watches out for what I need. I recommend him if you buy a BMW! More

by Gerryeckart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis , Stefanie Lisa
Jul 22, 2024 -

Hendrick BMW Northlake responded

Gerryeckart, we are very happy we could provide you with a positive experience!

July 21, 2024

Thinking about a new car? Go see Chris Cave at Hendrick BMW Northlake. I just purchased my 6th BMW (fourth one from Chris) on Saturday and by far this was the easiest, most en More

by Jamie Hubbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave (Sales), Stefanie Lisa
Jul 22, 2024 -

Hendrick BMW Northlake responded

Jamie Hubbard, thank you for sharing your positive experience!

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