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Hendrick BMW Northlake

Charlotte, NC

5.0
1,584 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,584 reviews

June 12, 2024

My experience has been a great one with excellent customer service, friendly staff, & superior service. Thanks! More

by jessiewilliams460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 13, 2024 -

Hendrick BMW Northlake responded

Jessiewilliams460, we are very happy we could provide you with a positive experience!

June 11, 2024

Carl was awesome! !! From the moment I walked in, he was very helpful in explaining the process of my lease buyout and helping me through the process. He was very frien More

by misssydraeface
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby
Jun 13, 2024 -

Hendrick BMW Northlake responded

Misssydraeface, we are very happy we could provide you with a positive experience!

June 10, 2024

Jeff took care of me when I had a flat tire and everything went really good! Service was very quick and I had my car with a new tire and washed in 2 hours. Great service More

by dani-vasquez_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jun 11, 2024 -

Hendrick BMW Northlake responded

Hi Dani-vasquez_25, thank you so much for your positive comments about Hendrick BMW Northlake!

June 08, 2024

Great service excellent care and attention to detail, Ian and Shane made my dream come true. I highly recommend shopping at North lake BMW More

by JG11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Irving, Shane Weaver , Stefanie Lisa
Jun 09, 2024 -

Hendrick BMW Northlake responded

Jg11, we are very happy we could provide you with a positive experience!

June 08, 2024

Superb service consistently. Our service consultant Jeff Day makes sure to take excellent care of our vehicles. The service team does an impeccable job and provides full transpar More

by Crodriguez1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jun 09, 2024 -

Hendrick BMW Northlake responded

Crodriguez1a, we are very happy we could provide you with a positive experience!

June 01, 2024

Lee Brown was outstanding to work with during the sales process, I recommend working with him at Hendrick BMW Northlake Thank you More

by njbraun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 02, 2024 -

Hendrick BMW Northlake responded

Njbraun, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW Northlake!

June 01, 2024

Blaire was great help on our recent visit to BMW Northlake. We look forward to having a new home dealership. More

by Cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire
Jun 02, 2024 -

Hendrick BMW Northlake responded

Cannon, we are very happy we could provide you with a positive experience!

June 01, 2024

Blaire gave excellent service on our recent annual service. The video from your technician adds an educational touch you don’t usually find. More

by John R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire Smith
Jun 02, 2024 -

Hendrick BMW Northlake responded

John R., we are very happy we could provide you with a positive experience!

May 31, 2024

Great service at Northlake BMW - Jeff Day was extremely knowledgeable and courteous with great communication during service More

by TonyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 31, 2024 -

Hendrick BMW Northlake responded

Tonym, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 30, 2024

My wife and I had an outstanding experience working with Ian Irvine at Hendrick BMW Northlake. There were no hard sale tactics and we felt that he went above and beyond to make the buying process go smoothl More

by daspey28
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Irvine
May 30, 2024 -

Hendrick BMW Northlake responded

Daspey28, we're glad you had such a wonderful experience with us!

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