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Hendrick BMW Northlake

Charlotte, NC

5.0
1,605 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,605 reviews

December 04, 2024

JR is amazing as always! Super helpful and customer service overall is great!! Thank you! More

by jasselcovarrubias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Guevara JR
Dec 05, 2024 -

Hendrick BMW Northlake responded

Jasselcovarrubias, we're glad you had such a wonderful experience with us!

December 04, 2024

JR was phenomenal to work with. Great customer service and kind. I will for sure recommend to family and friends. More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Dec 05, 2024 -

Hendrick BMW Northlake responded

Mari, we are very happy we could provide you with a positive experience!

December 03, 2024

My experience at Hendrick BMW of Northlake was phenomenal! I had a windshield recalibration preformed, oil change, and had some plastic panel's replaced on my 2019 BMW 530E. Ty was super helpful a More

by Jose Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan (Service Advisor) & Chris ( Service Manager)
Dec 05, 2024 -

Hendrick BMW Northlake responded

Jose Maldonado, thank you for sharing your positive experience!

December 03, 2024

Had a great experience at BMW Northlake! The sales team was respectful of my time and helped me get my dream car. Special thanks to Chris Cove, Brian K and Lee Brown! Couldn’t be happier! More

by woveg78512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 04, 2024 -

Hendrick BMW Northlake responded

Woveg78512, we are very happy we could provide you with a positive experience!

December 02, 2024

Absolutely thrilled about our experience at BMW Northlake with our sales advisor Cole Benincase. He was patient throughout most of November while we decided on what car we wanted. After shopping multiple bra More

by cyberpup77
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Dec 03, 2024 -

Hendrick BMW Northlake responded

Cyberpup77, thank you for sharing your positive experience!

December 02, 2024

The staff and our sale representative (Grey) were both friendly and patient. Would highly recommend asking for Grey as your salesman before purchasing a car from this dealership. More

by rb6311698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills
Dec 03, 2024 -

Hendrick BMW Northlake responded

Rb6311698, we are very happy we could provide you with a positive experience!

December 01, 2024

Thank you so much for your help on our X3. We love it. If you buy from this store ask for Grey! More

by khanleoruler
Recommend Dealer
Yes
Employees Worked With
Grey
Dec 02, 2024 -

Hendrick BMW Northlake responded

Khanleoruler, we are very happy we could provide you with a positive experience!

December 01, 2024

Grey was great to work with start to finish. He was attentive and helpful. Thanks Grey! More

by jaybird
Recommend Dealer
Yes
Employees Worked With
Grey
Dec 02, 2024 -

Hendrick BMW Northlake responded

Jaybird, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 01, 2024

Working with Landon made my new car buying experience easy. Everyone I came in contact with at the store was nice and they got the process done quickly even with Black Friday traffic. More

by Jake
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Dec 02, 2024 -

Hendrick BMW Northlake responded

Jake, we are very happy we could provide you with a positive experience!

November 30, 2024

Just ordered a brand new BMW X4 with Isaiah Hicklin and the experience was phenomenal. Excited to get my new car!! More

by Alyssa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin