Hendrick BMW Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,605 reviews
My experience at Hendrick BMW of Northlake was phenomenal! I had a windshield recalibration preformed, oil change, and had some plastic panel's replaced on my 2019 BMW 530E. Ty was super helpful a phenomenal! I had a windshield recalibration preformed, oil change, and had some plastic panel's replaced on my 2019 BMW 530E. Ty was super helpful and followed up with me on a daily basis to ensure me that everything was on track and being taken care of. She went out of her way to ensure that I had a smooth transition between my personal vehicle and loaner. She was super patient with me and went out of her way to get all my questions answered within a few hours time frame via text. Keep up the great work guys. Special thanks to Chris (Service Manager) for taking his time to follow up with me with some personal issues that had occurred in my loaner. He was kind, respectful and understanding. I truly had peace of mind. Thanks Hendrick BMW! More
Had a great experience at BMW Northlake! The sales team was respectful of my time and helped me get my dream car. Special thanks to Chris Cove, Brian K and Lee Brown! Couldn’t be happier! The sales team was respectful of my time and helped me get my dream car. Special thanks to Chris Cove, Brian K and Lee Brown! Couldn’t be happier! More
Absolutely thrilled about our experience at BMW Northlake with our sales advisor Cole Benincase. He was patient throughout most of November while we decided on what car we wanted. After shopping multiple bra with our sales advisor Cole Benincase. He was patient throughout most of November while we decided on what car we wanted. After shopping multiple brands, we landed on a great deal at BMW with Cole. Cannot say enough about his professionalism and low pressure, informative sales process. More
The staff and our sale representative (Grey) were both friendly and patient. Would highly recommend asking for Grey as your salesman before purchasing a car from this dealership. friendly and patient. Would highly recommend asking for Grey as your salesman before purchasing a car from this dealership. More
Working with Landon made my new car buying experience easy. Everyone I came in contact with at the store was nice and they got the process done quickly even with Black Friday traffic. easy. Everyone I came in contact with at the store was nice and they got the process done quickly even with Black Friday traffic. More