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Hendrick BMW Northlake

Charlotte, NC

5.0
1,580 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,580 reviews

June 26, 2024

Very fast response to a service request and great communication from Ty, my service consultant. I’ve always had outstanding customer care at Hendrick BMW Northlake from purchase to maintenance. More

by kbccloys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 28, 2024 -

Hendrick BMW Northlake responded

Kbccloys, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 24, 2024

Everytime I go to this dealership I am always comfortable with being there it is clean and the employees are very nice. This Saturday Ty Cowan who is an employee at BMW northlake helped me and also told me More

by Dcolon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan and also Ty Cowan
Jun 25, 2024 -

Hendrick BMW Northlake responded

Dcolon, we are very happy we could provide you with a positive experience!

June 22, 2024

Jeff Day has been taking great car of my service needs for years. Always fair and only suggests needed repairs. Fantastic to work with! Clean comfortable area to wait with work stations, coffee, snacks, e More

by djclayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 23, 2024 -

Hendrick BMW Northlake responded

Djclayton, we are very happy we could provide you with a positive experience!

June 21, 2024

A BIG shout out for Jeff Day and the team at Hendrick Northlake BMW!! Jeff is a pleasure to work with and I’m always going to him when I need service. More

by Tom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 22, 2024 -

Hendrick BMW Northlake responded

Tom S, we are very happy we could provide you with a positive experience!

June 21, 2024

The delearship was clean and provide great places to work remotely. Additionally, the snacks and coffee were on point. More

by dagraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jun 23, 2024 -

Hendrick BMW Northlake responded

Dagraham, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 20, 2024

Ty and the other team members are very professional and friendly and provided great service. Thanks!! More

by tdjones87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Jun 21, 2024 -

Hendrick BMW Northlake responded

Tdjones87, we are very happy we could provide you with a positive experience!

June 20, 2024

Just want to give a shout out to Jeff Day and the team at Hendricks BMW Northlake. Outstanding service! Very personable, and a pleasure to work with. Jeff is an invaluable asset to the Northlake team. Will c More

by blktaurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Caldwell, Landon
Jun 22, 2024 -

Hendrick BMW Northlake responded

Blktaurus, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 20, 2024

They provide excellent service and have taken great care of me and my car every time I'm there More

by Jimloveless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Jun 22, 2024 -

Hendrick BMW Northlake responded

Jimloveless, we're glad you had such a wonderful experience with us!

June 19, 2024

I am very happy with the service of my car at Hendrick BMW of Northlake. Jeff Day was friendly and professional from the start. Keep up the great work! More

by Markm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 21, 2024 -

Hendrick BMW Northlake responded

Markm, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 19, 2024

Jeff Day did a great job very professional and supportive. Dealership clean and had plenty of people will to help More

by Fjenkins1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 19, 2024 -

Hendrick BMW Northlake responded

Fjenkins1116, we're glad to hear you enjoyed your visit.

Jun 20, 2024 -

Hendrick BMW Northlake responded

Fjenkins1116, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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