
Hendrick BMW Northlake
Charlotte, NC
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The dealership is conveniently located and easily assessable. It is clean and well kept and offers all the amenities you would expect from a highly line organization. Jeff Day in the service departm assessable. It is clean and well kept and offers all the amenities you would expect from a highly line organization. Jeff Day in the service department is a vital part of the dealership service department. Jeff is courteous, professional and gets the job done. There are no surprises when you deal with Jeff. Whenever I visit the dealership, he is the first one I call. More
I had a great experience with Chris Cave, Jordan Devore and team. I was comfortable throughout the process and would recommend them to friends. and team. I was comfortable throughout the process and would recommend them to friends. More
As a lover of all things BMW, I own three, I always enjoy taking them in for service. Jeff Day and all of the service advisors and other staff are great! I also appreciate the tech videos of the vehicle in taking them in for service. Jeff Day and all of the service advisors and other staff are great! I also appreciate the tech videos of the vehicle inspection for peace of mind, Thanks for all that you do and happy to see the dealership expanding! More
Jeff Day has taken care of my husband BMW for 10 yrs now. And if you knew my husband and how hard he was to please, you would know that Jeff and the dealership are amazing. Thank you. And if you knew my husband and how hard he was to please, you would know that Jeff and the dealership are amazing. Thank you. More
Had the 440 in for service Jeff Day took great care of us as always made sure we got done quickly as we had to be someplace. Always does a great job as always made sure we got done quickly as we had to be someplace. Always does a great job More
It's always a blessing when my service advisor, Jeffrey Limthong, goes the extra mile to be attentive to getting my service completed quicker than promised for a cost that came in under the original estima Limthong, goes the extra mile to be attentive to getting my service completed quicker than promised for a cost that came in under the original estimate. Today, he personally checked the parts inventory for a battery that initially appeared as being out of stock and found one to fit my specifications. Thanks a bunch to you and the Hendrick BMW Northlake team for getting me in and out for a same day, walk in appointment before the storm was forecasted to hit tomorrow. More