Hendrick BMW Northlake

Had the 440 in for service Jeff Day took great care of us as always made sure we got done quickly as we had to be someplace. Always does a great job as always made sure we got done quickly as we had to be someplace. Always does a great job More

jeffery Limthong very helpful understanding, respectful . The service is outstanding. Best dealership I have ever been to always great. The service is outstanding. Best dealership I have ever been to always great. More

It's always a blessing when my service advisor, Jeffrey Limthong, goes the extra mile to be attentive to getting my service completed quicker than promised for a cost that came in under the original estima Limthong, goes the extra mile to be attentive to getting my service completed quicker than promised for a cost that came in under the original estimate. Today, he personally checked the parts inventory for a battery that initially appeared as being out of stock and found one to fit my specifications. Thanks a bunch to you and the Hendrick BMW Northlake team for getting me in and out for a same day, walk in appointment before the storm was forecasted to hit tomorrow. More

I can’t say enough great things about BMW Northlake! !! I’ve been going there for years and the quality of care and service has not wavered. Jeff Day is always beyond accommodating, knowledgeable and an !! I’ve been going there for years and the quality of care and service has not wavered. Jeff Day is always beyond accommodating, knowledgeable and an essence of professionalism!!! More

Jeff Day was great and the text video of what was checked was over the top. was over the top. More

Recently moved and brought my car in for a standard service. The service was completed quick while I waited. In addition to the service, Jeffrey Limthong personally looked into and completed a fix on m service. The service was completed quick while I waited. In addition to the service, Jeffrey Limthong personally looked into and completed a fix on my taillights that another bmw couldn’t help me with. Above and beyond, my go to for service now. More

Jeff Day is very professional and a top notch service advisors. I have beed going to him for 15+ years. Always helpful and courteous. He knows his clients! advisors. I have beed going to him for 15+ years. Always helpful and courteous. He knows his clients! More

We bought the car in another State, and this was the first service here. Jeff Day made it easy to get an appointment, and when we brought the car in, the work was done right and finished before the tim first service here. Jeff Day made it easy to get an appointment, and when we brought the car in, the work was done right and finished before the time it was promised! Thank you. More

Jeff Day,my Service Consultant, met me with a smile and warm greeting yesterday to make sure my service appointment was handled in a timely fashion. Moreover, at conclusion, he reviewed with me that a rout warm greeting yesterday to make sure my service appointment was handled in a timely fashion. Moreover, at conclusion, he reviewed with me that a routine inspection indicated that at my next service I needed to address a few items before they develop into possible serious concerns. Which I appreciate because I'm a believer in preventative maintenance. More

BMW Northlake is the best dealership and Service Dept that I have ever used! Jeff Day, my service adviser is truly the most honest and trustworthy man I have ever dealt with in my 50+ years of using a ca that I have ever used! Jeff Day, my service adviser is truly the most honest and trustworthy man I have ever dealt with in my 50+ years of using a car! Hendrick BMW Northlake is simply the best!! A++ More