Hendrick BMW Northlake

Jeff Limthong always goes above and beyond to make my service experience top knotch. Thanks for everything you do! service experience top knotch. Thanks for everything you do! More

Jeff Day was excellent he answered all of my questions and got things done quickly and got things done quickly More

Excellent service department. Jeff Day was polite, efficient and communicated everything. When my routine maintenance ended up needing more service than anticipated, Jeff worked t Jeff Day was polite, efficient and communicated everything. When my routine maintenance ended up needing more service than anticipated, Jeff worked to find a loaner and have me quickly on my way. More

BMW Northlake is the best! ! Excellent service technicians and Jeff Day is always very friendly and professional!! Thank you!! ! Excellent service technicians and Jeff Day is always very friendly and professional!! Thank you!! More

I would like to add to my previous review that despite having to wait in the dealer's lobby while the service required for my vehicle, Amada Bradshaw was able to explain to me very kindly how she worked a having to wait in the dealer's lobby while the service required for my vehicle, Amada Bradshaw was able to explain to me very kindly how she worked at the oil change deal that I had previously purchased through her, which seemed like a very good deal to me. Very grateful for the quality of the staff they have in the service department, especially Amanda, who was very generous in explaining what I needed. More

My experience at this location was very smooth from start to finish. Jeff Day and the staff I came into contact with were extremely knowledgeable and welcoming. to finish. Jeff Day and the staff I came into contact with were extremely knowledgeable and welcoming. More

Amanda is service is Always customer focused. She listens to understand the issues or concern, is responsive in the status of the service and ensures there is follow up after the service has been She listens to understand the issues or concern, is responsive in the status of the service and ensures there is follow up after the service has been completed. Amanda represents Hendrick BMW very well. More

I always have great service at this location. Amanda Bradshaw is my service advisor and always treats me like family. She is very helpful, knowledgeable and professional. When I need to get my ca Amanda Bradshaw is my service advisor and always treats me like family. She is very helpful, knowledgeable and professional. When I need to get my car serviced even at unexpected times, Amanda always makes me feel like the most important customer!! More

Northlake BMW is an exemplary dealership with very professional and friendly staff. Their service department is always honest and courteous. professional and friendly staff. Their service department is always honest and courteous. More

We have dealt with Hendrick Automotive before and have always been impressed with their professionalism and dedication to making certain we are satisfied with our new car. Carl Busby was excellent to work always been impressed with their professionalism and dedication to making certain we are satisfied with our new car. Carl Busby was excellent to work with and answered all our questions. I certainly recommend him for sales. Will send anyone looking for a BMW to Carl. More