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Hendrick BMW Northlake

Charlotte, NC

5.0
1,580 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,580 reviews

July 14, 2024

Ty Cowan took excellent care of me and my car. Everyone was very attentive. I am very happy with the service. More

by Meerkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Jul 15, 2024 -

Hendrick BMW Northlake responded

Meerkat, we are very happy we could provide you with a positive experience!

July 13, 2024

Ty Cowan demonstrated an exceptionally high level of professionalism and courteous. Was kept informed every step of the way. Great ccommunicatiion! More

by Prubens24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Jul 14, 2024 -

Hendrick BMW Northlake responded

Prubens24, thank you for sharing your positive experience!

July 12, 2024

My visit to Hendrick was efficient and high-quality. Jeff Day did a great job taking care of me. I recommend this dealership. More

by fascia-again-0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 12, 2024 -

Hendrick BMW Northlake responded

Fascia-again-0n, we are very happy we could provide you with a positive experience!

July 12, 2024

Worked with Jeff Day - did a great job! Very responsive and professional. No issues. Will be back More

by TheLegend27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 12, 2024 -

Hendrick BMW Northlake responded

Thelegend27, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 09, 2024

Went to this dealership for servicing and Jeff Day provided the required assistance for my car. He clearly explained me what is being done. More

by Prashanth
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 10, 2024 -

Hendrick BMW Northlake responded

Prashanth, we are very happy we could provide you with a positive experience!

July 09, 2024

We have been dealing with Hendrix BMW for over ten years. They have always been helpful and professional. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day was a pleasure to work with. He understood what we were there for and handled it quickly and efficiently. Jeff suggested several things we would why to do in the future and made us aware of a special promotion. I definitely would like to have hi.
Jul 10, 2024 -

Hendrick BMW Northlake responded

Terry, thank you for sharing your positive experience!

July 07, 2024

Jeff was great! He kept me updated on the progress while my car was being serviced. Highly recommend Hendrick BMW Northlake. More

by NITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jul 08, 2024 -

Hendrick BMW Northlake responded

Nita, we're glad to hear you enjoyed your visit.

July 05, 2024

Jeffrey Limthong is my advisor and he is amazing. He always goes above and beyond to make my experience great. He is knowledgeable and I can tell he takes pride in his work. I moved from Eastern NC a More

by Starlight1978nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jul 07, 2024 -

Hendrick BMW Northlake responded

Starlight1978nc, we are very happy we could provide you with a positive experience!

July 04, 2024

Our service advisor today was Andrew Johnson. He exhibited the highest degree of knowledge, courtesy and professionalism during our service visit. Andrew is a distinct asset to the dealership. W More

by braceypi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Jul 04, 2024 -

Hendrick BMW Northlake responded

Braceypi, we are very happy we could provide you with a positive experience!

July 04, 2024

Amanda Bradshaw is a phenomenal service advisor. She does a great job of balancing priority of service and repairs with cost. Her approach to customer experience is unmatched! More

by Tim A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jul 05, 2024 -

Hendrick BMW Northlake responded

Tim A., we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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