Hendrick BMW Northlake

Grey was great to work with. He made the purchase process very easy from start to finish He made the purchase process very easy from start to finish More

I always have great service at this location. Amanda Bradshaw is my service advisor and always treats me like family. She is very helpful, knowledgeable and professional. When I need to get my ca Amanda Bradshaw is my service advisor and always treats me like family. She is very helpful, knowledgeable and professional. When I need to get my car serviced even at unexpected times, Amanda always makes me feel like the most important customer!! More

We have dealt with Hendrick Automotive before and have always been impressed with their professionalism and dedication to making certain we are satisfied with our new car. Carl Busby was excellent to work always been impressed with their professionalism and dedication to making certain we are satisfied with our new car. Carl Busby was excellent to work with and answered all our questions. I certainly recommend him for sales. Will send anyone looking for a BMW to Carl. More

Northlake BMW is an exemplary dealership with very professional and friendly staff. Their service department is always honest and courteous. professional and friendly staff. Their service department is always honest and courteous. More

JR has been my service advisor for 2 years. He always takes great care of me & my family. I have been very pleased with his excellent customer service. JR communicates with me very well, and He always takes great care of me & my family. I have been very pleased with his excellent customer service. JR communicates with me very well, and he will even answer any questions that I have about my X5 between my service appointments when I text him! That means so much! He is the reason that I will continue to use the Hendrick BMW Northlake service department! More

Brandon Andes was great to work with. Entire team of super confident professionals made it a very good experience. Entire team of super confident professionals made it a very good experience. More

This is my second BMW from Hendrix Northlake. Excellent experience as always. Chris Cave was friendly, efficient, patient, and attentive, and got me exactly the options that I needed and wanted. Excellent experience as always. Chris Cave was friendly, efficient, patient, and attentive, and got me exactly the options that I needed and wanted. Wonderful customer service. I’ve had my new X5 now for several months and it is perfect. More

We had our BMW M2 serviced at NorthLake in Charlotte and everyone was so professional, courteous and efficient. Jeff Day kept me updated during the process and contacted us the next day to make sure we wer everyone was so professional, courteous and efficient. Jeff Day kept me updated during the process and contacted us the next day to make sure we were satisfied. Job well done to Jeff and the whole service team! More

Always great experience in Hendrick NorthLake dealership. Everyone was so courteous and friendly. Jeff Day is an excellent service advisor. He is very responsive, professional, supportive and very easy to w Everyone was so courteous and friendly. Jeff Day is an excellent service advisor. He is very responsive, professional, supportive and very easy to work with. Fantastic experience. More

Been going to BMW Northlake for service over the last 12 years and they have never let us down. Excellent service by Jeff Day and the team. We’ve also bought two BMWs there so overall top dealership to our years and they have never let us down. Excellent service by Jeff Day and the team. We’ve also bought two BMWs there so overall top dealership to our family. More