Hendrick BMW Northlake

Jeff Limthong always goes above and beyond to make my service experience top knotch. Thanks for everything you do! service experience top knotch. Thanks for everything you do! More

Had a wonderful experience with the service department for my vehicles first service. Ty Cowan, my service advisor made it super convenient to leave my vehicle while I was on vacation and it was quick an for my vehicles first service. Ty Cowan, my service advisor made it super convenient to leave my vehicle while I was on vacation and it was quick and easy to pick up once I returned. She kept me informed of the service as well as when it was completed. More

Jeff Day was excellent he answered all of my questions and got things done quickly and got things done quickly More

Excellent service department. Jeff Day was polite, efficient and communicated everything. When my routine maintenance ended up needing more service than anticipated, Jeff worked t Jeff Day was polite, efficient and communicated everything. When my routine maintenance ended up needing more service than anticipated, Jeff worked to find a loaner and have me quickly on my way. More

BMW Northlake is the best! ! Excellent service technicians and Jeff Day is always very friendly and professional!! Thank you!! ! Excellent service technicians and Jeff Day is always very friendly and professional!! Thank you!! More

I would like to add to my previous review that despite having to wait in the dealer's lobby while the service required for my vehicle, Amada Bradshaw was able to explain to me very kindly how she worked a having to wait in the dealer's lobby while the service required for my vehicle, Amada Bradshaw was able to explain to me very kindly how she worked at the oil change deal that I had previously purchased through her, which seemed like a very good deal to me. Very grateful for the quality of the staff they have in the service department, especially Amanda, who was very generous in explaining what I needed. More

Grey was excellent in helping us as we start our search. He is very knowledgeable about all the BMW products He is very knowledgeable about all the BMW products More

Thank you Grey for all of your help. I really appreciate all the help with our search! I really appreciate all the help with our search! More

My experience at this location was very smooth from start to finish. Jeff Day and the staff I came into contact with were extremely knowledgeable and welcoming. to finish. Jeff Day and the staff I came into contact with were extremely knowledgeable and welcoming. More

Amanda is service is Always customer focused. She listens to understand the issues or concern, is responsive in the status of the service and ensures there is follow up after the service has been She listens to understand the issues or concern, is responsive in the status of the service and ensures there is follow up after the service has been completed. Amanda represents Hendrick BMW very well. More