Hendrick BMW Northlake

All good, as usual. I don't have a single bad thing to say about this dealership. They have nice, clean, and new loaners for me to use (as long as I book in advance). The I don't have a single bad thing to say about this dealership. They have nice, clean, and new loaners for me to use (as long as I book in advance). The video walk-thru from the service tech is a nice touch as well. Service writers are nice, genuine, and helpful. More

Excellent service and communications. Hendrick BMW Northlake runs like a well-oiled machine. Flawless service. The entire staff works together as a team for a seamless customer experienc Hendrick BMW Northlake runs like a well-oiled machine. Flawless service. The entire staff works together as a team for a seamless customer experience. Facility is top-notch. More

I had a great experience with BMW thanks to your client advisor Jonnie Mildner. Great customer service! I really enjoyed working with you. Thanks again Jonnie advisor Jonnie Mildner. Great customer service! I really enjoyed working with you. Thanks again Jonnie More

My first time here. Very impressed with the staff and My first time here. Very impressed with the staff and whole experience. Came in for an injector problem, ended up buying some tires that they had a My first time here. Very impressed with the staff and whole experience. Came in for an injector problem, ended up buying some tires that they had a great deal on. I'll be back!!! More

Pre-Scheduled Service Always professional and informative. I prefer this location over others that are available. Purchased my vehicle here and will continue to give them m Always professional and informative. I prefer this location over others that are available. Purchased my vehicle here and will continue to give them my business. More

I scheduled an appointment online to get my a/c fixed as well as an oil change and detailing. Matt Robinson was great. He communicated well throughout the process and made sure I got exactly what I needed. well as an oil change and detailing. Matt Robinson was great. He communicated well throughout the process and made sure I got exactly what I needed. I always leave there with great peace of mind knowing the work was done by certified BMW technicians. Definitely 5 star customer service. More

Always amazing service I called to schedule service on my car and they got me in and out the door in a loaner car within 30 minutes. Super nice people to work with. Communic I called to schedule service on my car and they got me in and out the door in a loaner car within 30 minutes. Super nice people to work with. Communication regarding repair status has always been timely. More

Timely service appointment. I was able to bring my vehicle in and get it serviced in a timely manner. The service advisor provided good service and made me aware of the status of I was able to bring my vehicle in and get it serviced in a timely manner. The service advisor provided good service and made me aware of the status of my vehicle services. I look forward to getting future work done at the dearlership. Also, after my work was completed one of the sales associates was able to show me a vehicle that I was interested in. Leslie thoroughly described the features and allowed me to take a test drive. Even though I was not ready to make a decision at the time she provided her contact information and mentioned for me to contact her with any further questions or assistance. She was very cordial and made me feel comfortable when communicating with her. More

Outstanding Service I am one who believes in having an automobile serviced by an authorized dealer. As a BMW is indeed a somewhat complex vehicle, Hendrick BMW Northlake I am one who believes in having an automobile serviced by an authorized dealer. As a BMW is indeed a somewhat complex vehicle, Hendrick BMW Northlake is my location for any and all service requirements. I have experienced a most satisfactory relationship with the service function. More

Every time I enter this dealership I am greeted with a smile. Everyone is very accommodating, respectful, and all my requests are fulfilled. I appreciate the text message reminder and text that the vehicl smile. Everyone is very accommodating, respectful, and all my requests are fulfilled. I appreciate the text message reminder and text that the vehicle service was completed. More