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Hendrick BMW Northlake
Charlotte, NC
1,665 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,665 reviews
September 23, 2020
The work was performed well and service was prompt and friendly. Will continue to call upon Hendrick for our automotive needs. Thank you for this good service! friendly. Will continue to call upon Hendrick for our automotive needs. Thank you for this good service! More
by Steve Eason
Employees Worked With
Stefanie Lisa
September 19, 2020
BMW Service is top notch. They are always very professional and James is stellar. He knows his customers and genuinely friendly. He makes it easy to bring my car there for service. professional and James is stellar. He knows his customers and genuinely friendly. He makes it easy to bring my car there for service. More
by SchrelleLyons
Employees Worked With
James
September 15, 2020
Dawson was very informative about the car options. Very pleasant to work with. Great follow up. Enjoyed working with this dealership . Everyone was extremely friendly pleasant to work with. Great follow up. Enjoyed working with this dealership . Everyone was extremely friendly More
by Reesey8166
Employees Worked With
Dawson Bruce
September 14, 2020
Steve and the team did an excellent job to service my high mileage 3 Series sedan. I am very pleased and trust them with future service needs as I have over the past six years. Thanks! high mileage 3 Series sedan. I am very pleased and trust them with future service needs as I have over the past six years. Thanks! More
by AKE
Employees Worked With
Steve, Nick
August 31, 2020
BMW Northlake is always great in servicing my car. From the moment you enter the dealership, the service reps greet you with a friendly gesture and make sure that all of your vehicle needs are addressed. I the moment you enter the dealership, the service reps greet you with a friendly gesture and make sure that all of your vehicle needs are addressed. It’s a great experience! More
by dwilker17
Employees Worked With
Stefanie Lisa
August 27, 2020
Excellent service appt. Short wait time and was informed of car status often. Sales Mgr met me personally to discuss some options when lease expires in 2 months. Good experience. of car status often. Sales Mgr met me personally to discuss some options when lease expires in 2 months. Good experience. More
by Fuzzball
Employees Worked With
Jeff Day, Antoine Short, Stefanie Lisa
August 19, 2020
Was reluctant to take my car to be serviced at the BMW dealership (price) since it was an ‘14 328i. From the time of drop off till ready for pickup I felt comfortable I had made the right choice. dealership (price) since it was an ‘14 328i. From the time of drop off till ready for pickup I felt comfortable I had made the right choice. More
by swill
Employees Worked With
Stefanie Lisa
August 17, 2020
My new advisor Steve could not have been better. He answered all my questions and the video run thru from the service manager was spot on. I really appreciated both. answered all my questions and the video run thru from the service manager was spot on. I really appreciated both. More
by pjkinatl
Employees Worked With
Steve in Service
