Hendrick BMW Northlake
Charlotte, NC
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Excellent service and wonderful advisors. Ty Cowan deserves a special shoutout. Best affordability and scheduling. Always recommended and repeat customer Ty Cowan deserves a special shoutout. Best affordability and scheduling. Always recommended and repeat customer More
Jeffery Limthong is my advisor and he is always so great to work with. He goes above and beyond to keep me in the loop of what’s going on. He has the best manners and is a pleasure to work with!!! to work with. He goes above and beyond to keep me in the loop of what’s going on. He has the best manners and is a pleasure to work with!!! More
My advisor, Jeffrey Limthong is always such a pleasure to work with. He has been my advisor for the last few years and I honestly can’t imagine working with anyone else. He is also so polite and never disapp work with. He has been my advisor for the last few years and I honestly can’t imagine working with anyone else. He is also so polite and never disappoints. He keeps me posted on the status of vehicle and makes it so convenient at drop off and pickup! More
This is my 4th car purchase from Chris Cave and Hendrick BMW Northlake. He helped us find another great vehicle for the family and stayed late to make sure we were happy. Great customer service again! BMW Northlake. He helped us find another great vehicle for the family and stayed late to make sure we were happy. Great customer service again! More
Professional, from the start, setting time/date Appointment, following up with Appointment reminders, smooth Checking-in, timely Status on vehicle's scheduled work, Video of the auto inspections, m Appointment, following up with Appointment reminders, smooth Checking-in, timely Status on vehicle's scheduled work, Video of the auto inspections, maintenance Recommendations, together with Costs Estimates and Timely Work completion status. A model of Professionalism, delivered as promised, by a knowledgeable BMW's Dealer Concierge, Mr. Jay Day. Great job! More
BMW Northlake is the best dealership around- they have excellent customer service, especially my vehicle advisor Amanda Bradshaw! Amanda was very thorough and communicated everything that was a concern excellent customer service, especially my vehicle advisor Amanda Bradshaw! Amanda was very thorough and communicated everything that was a concern on my vehicle… She was able to add new tires, fix my oil leak, pvc seal and suggested the oil change plan And most importantly, she made sure that I got wonderful pricing. In addition, she had my loaner vehicle ready to go, to ensure I was able to get to work on time. Her attention to detail and time management and communicating to me throughout the day was exemplary! THANKS A MILLION AMANDA!!! More