Hendrick BMW Northlake

Wonderful experience at this dealership. Dawson was patient, knowledgeable and professional throughout. The entire staff we dealt with made this a fantastic purchase experience. I would certainly recom patient, knowledgeable and professional throughout. The entire staff we dealt with made this a fantastic purchase experience. I would certainly recommend to family and friends! More

As always, they were very helpful, friendly and professional. What else can I say? They treated me like a member of their family. I have never been to a car dealership that made me feel so welc professional. What else can I say? They treated me like a member of their family. I have never been to a car dealership that made me feel so welcome. More

I loved the experience! It was so easy and Isaiah was so cooperative and informative! He made my purchasing experience very simple! Love my Buick! cooperative and informative! He made my purchasing experience very simple! Love my Buick! More

Once again, I experienced excellent service. Nate and the rest of the crew were very professional, efficient and accommodating. I felt very comfortable with COVID precautions. Thanks! the rest of the crew were very professional, efficient and accommodating. I felt very comfortable with COVID precautions. Thanks! More

BMW service was done as promised. Brad Beard is a good service advisor. He provided the update as soon as the service is done. Also the inspection video by Justin Massey about the issue that I reported wa service advisor. He provided the update as soon as the service is done. Also the inspection video by Justin Massey about the issue that I reported was pretty clear and easy to understand. Awesome job by the team. Thanks! More

BMW Service was friendly and fast. Staff was great to work with. Social distancing was not an issue in the customer lounge. I will be back for my regular service. work with. Social distancing was not an issue in the customer lounge. I will be back for my regular service. More

Outstanding Service Department. Great communication from Service Advisor Brad Beard- The Video of the worked needed was a nice touch; regardless of Covid-19. I would recommend BMW Northlake to my friends. Service Advisor Brad Beard- The Video of the worked needed was a nice touch; regardless of Covid-19. I would recommend BMW Northlake to my friends. More

It is a pleasure to have my car serviced at Hendrick BMW Northlake. The personnel are always knowledgeable, professional, and friendly. Jeff Day, my Service Advisor is great and I trust his professional exp Northlake. The personnel are always knowledgeable, professional, and friendly. Jeff Day, my Service Advisor is great and I trust his professional expertise. More

Organized, efficient and friendly staff. Comfortable large customer lounge where social distancing was not a problem. My service representative Blaire kept me informed on the progress of my repair. I large customer lounge where social distancing was not a problem. My service representative Blaire kept me informed on the progress of my repair. I loved my loaner 2020 X5. More

Service was done as requested. Car was washed and vacuumed very well. I was very satisfied with the level of service I received. No complaints. vacuumed very well. I was very satisfied with the level of service I received. No complaints. More