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Hendrick BMW Northlake
Charlotte, NC
1,639 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,639 reviews
October 03, 2020
Very professional, organized, on-time, responsive. Love the video clip sent showing the tech's work - a best practice. Great job Brad Beard and the BMW Hendrick team. the video clip sent showing the tech's work - a best practice. Great job Brad Beard and the BMW Hendrick team. More
by tracy
Employees Worked With
Brad Beard
September 29, 2020
Everyone was very friendly and helpful. Very satisfied with the quality of work and timeliness. Kept me informed of what was happening and. The coffee was very good. with the quality of work and timeliness. Kept me informed of what was happening and. The coffee was very good. More
by BMW Northlake
Employees Worked With
Stefanie Lisa
September 29, 2020
Thank you!! It always comforting to know that your in good hands when it comes to Service with Hendricks BMW North lake. Thanks Eric. Always good hands when it comes to Service with Hendricks BMW North lake. Thanks Eric. Always More
by Tashacharles
Employees Worked With
Eric, Stefanie Lisa
September 28, 2020
Only an oil change was required. Opted to wait for vehicle. In at 7:30 AM and out by 9:00 AM. Waiting room was clean, refreshments and coffee available, everyone was wearing masks for Covid-19. No vehicle. In at 7:30 AM and out by 9:00 AM. Waiting room was clean, refreshments and coffee available, everyone was wearing masks for Covid-19. No problems what-so-ever! More
by DV
Employees Worked With
Eric Oram
September 23, 2020
The work was performed well and service was prompt and friendly. Will continue to call upon Hendrick for our automotive needs. Thank you for this good service! friendly. Will continue to call upon Hendrick for our automotive needs. Thank you for this good service! More
by Steve Eason
Employees Worked With
Stefanie Lisa
September 19, 2020
BMW Service is top notch. They are always very professional and James is stellar. He knows his customers and genuinely friendly. He makes it easy to bring my car there for service. professional and James is stellar. He knows his customers and genuinely friendly. He makes it easy to bring my car there for service. More
by SchrelleLyons
Employees Worked With
James
September 15, 2020
Dawson was very informative about the car options. Very pleasant to work with. Great follow up. Enjoyed working with this dealership . Everyone was extremely friendly pleasant to work with. Great follow up. Enjoyed working with this dealership . Everyone was extremely friendly More
by Reesey8166
Employees Worked With
Dawson Bruce
September 14, 2020
Steve and the team did an excellent job to service my high mileage 3 Series sedan. I am very pleased and trust them with future service needs as I have over the past six years. Thanks! high mileage 3 Series sedan. I am very pleased and trust them with future service needs as I have over the past six years. Thanks! More
by AKE
Employees Worked With
Steve, Nick
August 31, 2020
BMW Northlake is always great in servicing my car. From the moment you enter the dealership, the service reps greet you with a friendly gesture and make sure that all of your vehicle needs are addressed. I the moment you enter the dealership, the service reps greet you with a friendly gesture and make sure that all of your vehicle needs are addressed. It’s a great experience! More
by dwilker17
Employees Worked With
Stefanie Lisa
