
Hendrick BMW Northlake
Charlotte, NC
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Very professional, efficient and friendly service. I was satisfied and will recommend. All my questions and concerns were addressed. I even received a follow up call as promised to address my concerns. satisfied and will recommend. All my questions and concerns were addressed. I even received a follow up call as promised to address my concerns. More
I received excellent service from Dan Stowe and Mr. Beard. This is my 8th BMW and I can say that this was the best experience I had buying the car. Beard. This is my 8th BMW and I can say that this was the best experience I had buying the car. More
BMW Northlake was outstanding in providing service for me. Great preparation for my arrival, loaner ready, kept up to date and advised when ready. The video directly from the service bay was a great touch me. Great preparation for my arrival, loaner ready, kept up to date and advised when ready. The video directly from the service bay was a great touch giving me the exact work done and advice going forward. Everyone was super friendly and helpful. More
Hendrick BMW Northlake service is very professional. The Hendrick BMW Northlake service is very professional. The team is very friendly, polite and the facility is always clean. You are always greeted prom Hendrick BMW Northlake service is very professional. The team is very friendly, polite and the facility is always clean. You are always greeted promptly upon arrival. More
Wonderful experience at this dealership. Dawson was patient, knowledgeable and professional throughout. The entire staff we dealt with made this a fantastic purchase experience. I would certainly recom patient, knowledgeable and professional throughout. The entire staff we dealt with made this a fantastic purchase experience. I would certainly recommend to family and friends! More
As always, they were very helpful, friendly and professional. What else can I say? They treated me like a member of their family. I have never been to a car dealership that made me feel so welc professional. What else can I say? They treated me like a member of their family. I have never been to a car dealership that made me feel so welcome. More
I loved the experience! It was so easy and Isaiah was so cooperative and informative! He made my purchasing experience very simple! Love my Buick! cooperative and informative! He made my purchasing experience very simple! Love my Buick! More
Once again, I experienced excellent service. Nate and the rest of the crew were very professional, efficient and accommodating. I felt very comfortable with COVID precautions. Thanks! the rest of the crew were very professional, efficient and accommodating. I felt very comfortable with COVID precautions. Thanks! More
BMW service was done as promised. Brad Beard is a good service advisor. He provided the update as soon as the service is done. Also the inspection video by Justin Massey about the issue that I reported wa service advisor. He provided the update as soon as the service is done. Also the inspection video by Justin Massey about the issue that I reported was pretty clear and easy to understand. Awesome job by the team. Thanks! More
BMW Service was friendly and fast. Staff was great to work with. Social distancing was not an issue in the customer lounge. I will be back for my regular service. work with. Social distancing was not an issue in the customer lounge. I will be back for my regular service. More