Hendrick BMW Northlake

Nathan Collins absolutely crushed his customer service duties today. An absolute stud that goes above and beyond the call of duty. We need more of you out there. Thanks Nathan. -one happy customer duties today. An absolute stud that goes above and beyond the call of duty. We need more of you out there. Thanks Nathan. -one happy customer More

Thanks to Blaire Smith, Nathan Colins & Cat Thomas-Long for making my first visit to the service department a much better experience than I had expected. They were very friendly, professional & represente for making my first visit to the service department a much better experience than I had expected. They were very friendly, professional & represented the BMW standard of excellence. More

Ligon Washington is the best at knowing BMW'S. I would recommend him highly for your BMW experience. Thank you for accommodating me & my family... You are awesome!!!! recommend him highly for your BMW experience. Thank you for accommodating me & my family... You are awesome!!!! More

You know who made my day? PJ! She’s positive, friendly, upbeat and knowledgeable. I love interacting with her. She’s the best. upbeat and knowledgeable. I love interacting with her. She’s the best. More

So impressed with Northlake BMW & how they serve their community! PJ is friendly, kind & always great to work with! community! PJ is friendly, kind & always great to work with! More

I just wanted to take a moment to share the exceptional customer service I received from Nathan Schittler, he is an amazing Advisor! He was very informative during the entire process of getting my vehicle customer service I received from Nathan Schittler, he is an amazing Advisor! He was very informative during the entire process of getting my vehicle serviced. Getting car repairs can be a little stressful at times but I had no worries with Nathan. He not only gave me complete details regarding my vehicle but he also asked how I was doing before starting a conversation. He is definitely an asset to BMW and I will recommend and share this experience with family and friends. More

Blaire Smith is great to work with. Always helpful. On Blaire Smith is great to work with. Always helpful. On time and very respectful. Always smiles and do her best to make you satisfied. Thank you Bl Blaire Smith is great to work with. Always helpful. On time and very respectful. Always smiles and do her best to make you satisfied. Thank you Blaire More

I recently visited your location and I had the pleasure of being greeted by Marqui. He was professional, courteous, and answered all of my questions. The service I received was exceptional. Thanks Marqui! of being greeted by Marqui. He was professional, courteous, and answered all of my questions. The service I received was exceptional. Thanks Marqui! More

I’ve been going to this dealership for 5 years. Great staff friendly, I feel at home here. I don’t mind waiting for my vehicle to be service. Trip to the mall and back. Convenient location. trustworthy, staff friendly, I feel at home here. I don’t mind waiting for my vehicle to be service. Trip to the mall and back. Convenient location. trustworthy, reliable and knowledgeable. Peggy is great always top notch. Keep up the awesome job. I was concern about my vehicle. I’m one off those customer don’t want nothing a light or sound different. Meet with service manager simple terms he gave me a peace of mind. Thumbs up More

Nathan Collins is knowledgeable, practical, personal but professional-great advisor. Peggy is always there with a smile and gives superb customer service! professional-great advisor. Peggy is always there with a smile and gives superb customer service! More