Hendrick BMW Northlake

I want to thank my service advisor, Andrew Johnson, for a superb experience at Hendrick's Service. He made me feel at easy immediately, answered all my questions (and I had a number of questions), and kept superb experience at Hendrick's Service. He made me feel at easy immediately, answered all my questions (and I had a number of questions), and kept me informed throughout the service experience. All the work was done well, so I also am grateful for the person who worked on my X1. It is nice to go into a business and be treated like a person, not just a customer. Thanks Andrew. More

Amanda Bradshaw was awesome she went above and beyond to make sure I was satisfied. Top notch service make sure I was satisfied. Top notch service More

Hands down the best experience purchasing our new X7. All of the sales staff are professional and kind. Cameron was super patient and efficient with our financing paperwork. All of the sales staff are professional and kind. Cameron was super patient and efficient with our financing paperwork. More

Thanks Justin Massey & Andrew Johnson! At Hendrick BMW north lake. I had a serious emergency and was assisted by them expeditiously. I’m blowing away by the great service. I have two BWMs At Hendrick BMW north lake. I had a serious emergency and was assisted by them expeditiously. I’m blowing away by the great service. I have two BWMs purchased at North Lake BMW - 2020 840i and 2021 430i XDrive. And the service is amazing. Thank you both for your professionalism. Kudos to Hendrick BMW North Lake. More

We have owned cars from Lexus to Mercedes and dealt with many dealer service departments, but Amanda Bradshaw at BMW Northlake has been by far the most outstanding. Amanda was wonderful, when the problem wa many dealer service departments, but Amanda Bradshaw at BMW Northlake has been by far the most outstanding. Amanda was wonderful, when the problem was not fixed the first time she made sure It was 100% solved when we had to bring my car back and it was! We were beyond impressed with BMW Northlake and Amanda! Thank you guys! More

Andrew Johnson! He is why I come to this dealership! He is genuine, kind and oh so attentive to my concerns about my vehicle! Because of his professionalism and k He is why I come to this dealership! He is genuine, kind and oh so attentive to my concerns about my vehicle! Because of his professionalism and kindness, I choose this location, only! Barbara W. More

Andrew was great to work with. He very thoroughly explained the issues with my car. Andrew kept me in the loop the whole time. I will definitely request him when I have my car serv He very thoroughly explained the issues with my car. Andrew kept me in the loop the whole time. I will definitely request him when I have my car serviced again. More

Thomas was an awesome advisor, kept me updated on my vehicle status and made sure I felt welcomed to the NorthLake BMW location. vehicle status and made sure I felt welcomed to the NorthLake BMW location. More

Blaire was great to work with! Not only did she answer all of my questions during my appointment, she went the extra mile to ensure I was taken care of during the time my car was i Not only did she answer all of my questions during my appointment, she went the extra mile to ensure I was taken care of during the time my car was in for routine service. Will definitely work with Blaire again in the future! More

Blaire was extremely knowledgeable, helpful and patient. She communicated clearly and returned my texts promptly. I look forward to working with Blaire in the future! She communicated clearly and returned my texts promptly. I look forward to working with Blaire in the future! More