Hendrick BMW Northlake

Our 2012 328 which we purchased new was recently in the Service Dept for a new battery, brakes and tires. Amanda Bradshaw was our service advisor and did a great job working with us to keep our 328 running Service Dept for a new battery, brakes and tires. Amanda Bradshaw was our service advisor and did a great job working with us to keep our 328 running great. She was courteous and professional. We appreciate her attention to detail and will definitely return when service is needed. By the way, the battery that we replaced was the original battery, 9 years and over 100k miles. Great car! More

Leased a 2022 Z4 from Hendrick BMW and my salesperson, Carl Busby was FANTASTIC! He is friendly and gave us a fair deal with no issue. Every staff member there was super friendly and positive. I have ZERO Carl Busby was FANTASTIC! He is friendly and gave us a fair deal with no issue. Every staff member there was super friendly and positive. I have ZERO patience so I hate the whole car buying process but they made it tolerable and got us on the road as swiftly as possible. My car is beautiful and I am loving driving it! We will be back to buy from Carl on our next purchase. More

My experience with BMW Northlake was well needed. My experience with Amanda Bradshaw even better her pleasantly towards providing a service was genuine and satisfying. She looked over my bill with a m experience with Amanda Bradshaw even better her pleasantly towards providing a service was genuine and satisfying. She looked over my bill with a magnifying glass and helped to save or eliminating an over charge. Thanks Amanda Bradshaw for your relentless efforts in customer service. Amanda Bradshaw you ROCK! More

Nathan Collins absolutely crushed his customer service duties today. An absolute stud that goes above and beyond the call of duty. We need more of you out there. Thanks Nathan. -one happy customer duties today. An absolute stud that goes above and beyond the call of duty. We need more of you out there. Thanks Nathan. -one happy customer More

Thanks to Blaire Smith, Nathan Colins & Cat Thomas-Long for making my first visit to the service department a much better experience than I had expected. They were very friendly, professional & represente for making my first visit to the service department a much better experience than I had expected. They were very friendly, professional & represented the BMW standard of excellence. More

Ligon Washington is the best at knowing BMW'S. I would recommend him highly for your BMW experience. Thank you for accommodating me & my family... You are awesome!!!! recommend him highly for your BMW experience. Thank you for accommodating me & my family... You are awesome!!!! More

You know who made my day? PJ! She’s positive, friendly, upbeat and knowledgeable. I love interacting with her. She’s the best. upbeat and knowledgeable. I love interacting with her. She’s the best. More

So impressed with Northlake BMW & how they serve their community! PJ is friendly, kind & always great to work with! community! PJ is friendly, kind & always great to work with! More

I just wanted to take a moment to share the exceptional customer service I received from Nathan Schittler, he is an amazing Advisor! He was very informative during the entire process of getting my vehicle customer service I received from Nathan Schittler, he is an amazing Advisor! He was very informative during the entire process of getting my vehicle serviced. Getting car repairs can be a little stressful at times but I had no worries with Nathan. He not only gave me complete details regarding my vehicle but he also asked how I was doing before starting a conversation. He is definitely an asset to BMW and I will recommend and share this experience with family and friends. More

Blaire Smith is great to work with. Always helpful. On Blaire Smith is great to work with. Always helpful. On time and very respectful. Always smiles and do her best to make you satisfied. Thank you Bl Blaire Smith is great to work with. Always helpful. On time and very respectful. Always smiles and do her best to make you satisfied. Thank you Blaire More