Hendrick BMW Northlake

Prompt, courteous, efficient, clean and comfortable waiting area, keeps you informed during appointment, patient with new owners waiting area, keeps you informed during appointment, patient with new owners More

Andrew was very accommodating during my previous service visit. Would highly recommend him for your service needs! visit. Would highly recommend him for your service needs! More

Andrew Johnson was absolutely amazing! He was attentive and thorough! Best experience so far with Hendrick BMW Northlake. He was attentive and thorough! Best experience so far with Hendrick BMW Northlake. More

Andrew helped me navigate an unexpected but necessary repair. Really helped me out and everything was resolved in an extremely timely manner. repair. Really helped me out and everything was resolved in an extremely timely manner. More

Nathan gave me the best customer service when I was in last getting my car service. Hendrick BMW Northlake is the best!!! last getting my car service. Hendrick BMW Northlake is the best!!! More

I love this dealership Amanda in service is wonderful. She goes above and beyond to make sure he customers are happy. I went through Isiah to purchase the car. He Went above and beyond to get me approved. She goes above and beyond to make sure he customers are happy. I went through Isiah to purchase the car. He Went above and beyond to get me approved. Everyone have a smile on their face when you walk through the door. More

Very helpful and accommodating. Amanda took the time to explain service arrangements and also checked in during the course of my visit. Top notch service! Amanda took the time to explain service arrangements and also checked in during the course of my visit. Top notch service! More

With having owned multiple BMW’s over the last 20 years, this service facility is by far the best me and my family have been to. Amanda has always gone above and beyond to make sure we are taken care of fro this service facility is by far the best me and my family have been to. Amanda has always gone above and beyond to make sure we are taken care of from start to finish. More

Nathan always takes great care of me when I come in for service. No BS, just lets me know what's important and what can wait. service. No BS, just lets me know what's important and what can wait. More

Excellent experience with Hendrick BMW Northlake - We were lucky to come across the '23 X5 when we did as our deal had fallen through just an hour before at another dealership. Cole was prompt in respond were lucky to come across the '23 X5 when we did as our deal had fallen through just an hour before at another dealership. Cole was prompt in responding to our online inquiry regarding the availability, he was knowledgeable about the brand and very professional. Special shout out to Howard for swooping in to show us the X5 and Jordan for making the finance paperwork smooth and seamless. These guys were all great to work with and I'm looking forward to working with them in the future. - Anil Patel More