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Hendrick BMW Northlake

Charlotte, NC

5.0
1,639 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,639 reviews

September 30, 2022

Nathan always takes great care of me when I come in for service. No BS, just lets me know what's important and what can wait. More

by messybunpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Collins
Oct 03, 2022 -

Hendrick BMW Northlake responded

Messybunpro, we are very happy we could provide you with a positive experience!

September 29, 2022

Excellent experience with Hendrick BMW Northlake - We were lucky to come across the '23 X5 when we did as our deal had fallen through just an hour before at another dealership. Cole was prompt in respond More

by apatel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Benincase, Jordan DeVore
Oct 02, 2022 -

Hendrick BMW Northlake responded

Apatel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

September 28, 2022

Heard Jesse just transferred, he was super pleasant Greg guy! Highly recommend working with him! More

by Mdtardugno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 30, 2022 -

Hendrick BMW Northlake responded

Mdtardugno, thank you for your kind words and this wonderful review!

September 28, 2022

I want to thank my service advisor, Andrew Johnson, for a superb experience at Hendrick's Service. He made me feel at easy immediately, answered all my questions (and I had a number of questions), and kept More

by solitude53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Sep 30, 2022 -

Hendrick BMW Northlake responded

Solitude53, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

September 26, 2022

Amanda Bradshaw was awesome she went above and beyond to make sure I was satisfied. Top notch service More

by Dionne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Sep 28, 2022 -

Hendrick BMW Northlake responded

Dionne, we are very happy we could provide you with a positive experience!

September 26, 2022

Hands down the best experience purchasing our new X7. All of the sales staff are professional and kind. Cameron was super patient and efficient with our financing paperwork. More

by christyjshort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 28, 2022 -

Hendrick BMW Northlake responded

Christyjshort, we're happy to hear you had such a positive experience with our team!

September 24, 2022

Thanks Justin Massey & Andrew Johnson! At Hendrick BMW north lake. I had a serious emergency and was assisted by them expeditiously. I’m blowing away by the great service. I have two BWMs More

by Marioatododar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew johnson, Justin massey
Sep 26, 2022 -

Hendrick BMW Northlake responded

Marioatododar123, we're glad you had such a wonderful experience with us!

September 15, 2022

We have owned cars from Lexus to Mercedes and dealt with many dealer service departments, but Amanda Bradshaw at BMW Northlake has been by far the most outstanding. Amanda was wonderful, when the problem wa More

by JAbernethy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Sep 16, 2022 -

Hendrick BMW Northlake responded

Jabernethy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

September 06, 2022

Andrew Johnson! He is why I come to this dealership! He is genuine, kind and oh so attentive to my concerns about my vehicle! Because of his professionalism and k More

by bjones187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP, Stefanie Lisa
Sep 08, 2022 -

Hendrick BMW Northlake responded

Hi Bjones187, we are very happy to have provided you with such a positive experience!

September 05, 2022

Andrew was great to work with. He very thoroughly explained the issues with my car. Andrew kept me in the loop the whole time. I will definitely request him when I have my car serv More

by kdrnance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 06, 2022 -

Hendrick BMW Northlake responded

Kdrnance, we're happy to hear you had such a positive experience with our team!

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