
Hendrick BMW Northlake
Charlotte, NC
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Excellent experience with Hendrick BMW Northlake - We were lucky to come across the '23 X5 when we did as our deal had fallen through just an hour before at another dealership. Cole was prompt in respond were lucky to come across the '23 X5 when we did as our deal had fallen through just an hour before at another dealership. Cole was prompt in responding to our online inquiry regarding the availability, he was knowledgeable about the brand and very professional. Special shout out to Howard for swooping in to show us the X5 and Jordan for making the finance paperwork smooth and seamless. These guys were all great to work with and I'm looking forward to working with them in the future. - Anil Patel More
I want to thank my service advisor, Andrew Johnson, for a superb experience at Hendrick's Service. He made me feel at easy immediately, answered all my questions (and I had a number of questions), and kept superb experience at Hendrick's Service. He made me feel at easy immediately, answered all my questions (and I had a number of questions), and kept me informed throughout the service experience. All the work was done well, so I also am grateful for the person who worked on my X1. It is nice to go into a business and be treated like a person, not just a customer. Thanks Andrew. More
Hands down the best experience purchasing our new X7. All of the sales staff are professional and kind. Cameron was super patient and efficient with our financing paperwork. All of the sales staff are professional and kind. Cameron was super patient and efficient with our financing paperwork. More
Thanks Justin Massey & Andrew Johnson! At Hendrick BMW north lake. I had a serious emergency and was assisted by them expeditiously. I’m blowing away by the great service. I have two BWMs At Hendrick BMW north lake. I had a serious emergency and was assisted by them expeditiously. I’m blowing away by the great service. I have two BWMs purchased at North Lake BMW - 2020 840i and 2021 430i XDrive. And the service is amazing. Thank you both for your professionalism. Kudos to Hendrick BMW North Lake. More
We have owned cars from Lexus to Mercedes and dealt with many dealer service departments, but Amanda Bradshaw at BMW Northlake has been by far the most outstanding. Amanda was wonderful, when the problem wa many dealer service departments, but Amanda Bradshaw at BMW Northlake has been by far the most outstanding. Amanda was wonderful, when the problem was not fixed the first time she made sure It was 100% solved when we had to bring my car back and it was! We were beyond impressed with BMW Northlake and Amanda! Thank you guys! More
Andrew Johnson! He is why I come to this dealership! He is genuine, kind and oh so attentive to my concerns about my vehicle! Because of his professionalism and k He is why I come to this dealership! He is genuine, kind and oh so attentive to my concerns about my vehicle! Because of his professionalism and kindness, I choose this location, only! Barbara W. More
Andrew was great to work with. He very thoroughly explained the issues with my car. Andrew kept me in the loop the whole time. I will definitely request him when I have my car serv He very thoroughly explained the issues with my car. Andrew kept me in the loop the whole time. I will definitely request him when I have my car serviced again. More