Hendrick BMW Northlake
Charlotte, NC
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We bought the car in another State, and this was the first service here. Jeff Day made it easy to get an appointment, and when we brought the car in, the work was done right and finished before the tim first service here. Jeff Day made it easy to get an appointment, and when we brought the car in, the work was done right and finished before the time it was promised! Thank you. More
Jeff Day,my Service Consultant, met me with a smile and warm greeting yesterday to make sure my service appointment was handled in a timely fashion. Moreover, at conclusion, he reviewed with me that a rout warm greeting yesterday to make sure my service appointment was handled in a timely fashion. Moreover, at conclusion, he reviewed with me that a routine inspection indicated that at my next service I needed to address a few items before they develop into possible serious concerns. Which I appreciate because I'm a believer in preventative maintenance. More
BMW Northlake is the best dealership and Service Dept that I have ever used! Jeff Day, my service adviser is truly the most honest and trustworthy man I have ever dealt with in my 50+ years of using a ca that I have ever used! Jeff Day, my service adviser is truly the most honest and trustworthy man I have ever dealt with in my 50+ years of using a car! Hendrick BMW Northlake is simply the best!! A++ More
Jeff provided exceptional service for my BMW. He was knowledgeable, professional, and thorough. My car runs smoothly and my inspection was taken care of thanks to his customer service. Highly rec He was knowledgeable, professional, and thorough. My car runs smoothly and my inspection was taken care of thanks to his customer service. Highly recommend Jeff for BMW service! More
Shane was very responsive to my questions about the car and informative. I came from Baltimore Maryland to purchase the car. Shane picked me up at the airport. and informative. I came from Baltimore Maryland to purchase the car. Shane picked me up at the airport. More
I had a good experience mainly because o fHans shayeghi. He was very helpful and informative. Even answered any questions I had on a promptly manner days after I purchased a car. He was very helpful and informative. Even answered any questions I had on a promptly manner days after I purchased a car. More
I feel lucky that hans was standing on the lot when we drove in. We were just going to window-shop a little, then drive on. The whole experience of purchasing mattered so much more than I thought it would drove in. We were just going to window-shop a little, then drive on. The whole experience of purchasing mattered so much more than I thought it would to me. More