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Hendrick BMW Northlake

Charlotte, NC

5.0
1,633 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,633 reviews

September 24, 2024

Shane was awesome did awesome. Great process and smooth! Co see him you will be happy. More

by Bengt.lundgren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 28, 2024 -

Hendrick BMW Northlake responded

Bengt.lundgren, we are very happy we could provide you with a positive experience!

September 24, 2024

Hans was an excellent salesman. He helped me purchase my new x5 thanks you for the gift More

by Janet
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Sep 28, 2024 -

Hendrick BMW Northlake responded

Janet, we are very happy we could provide you with a positive experience!

September 23, 2024

WE ARE ALWAYS IMPRESSED WITH THE SERVICE AND OUR SERVICE ADVISOR JEFF DAY! THANKS FOR BEING GREAT! ALWAYS WILLING TO GO THE EXTRA MILE! WE LOVE IT HERE! More

by Larry Suber
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 29, 2024 -

Hendrick BMW Northlake responded

Larry Suber, thank you for sharing your positive experience!

September 21, 2024

Ty was absolutely wonderful; very professional, willing to help, explained everything to me in details. I was very comfortable . More

by makarigo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Sep 21, 2024 -

Hendrick BMW Northlake responded

Makarigo83, we are very happy we could provide you with a positive experience!

September 21, 2024

I have a couple of older model BMW’s and the service visits are affordable and efficient. I love taking them here. More

by Newmansvcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 27, 2024 -

Hendrick BMW Northlake responded

Newmansvcs, thank you for sharing your positive experience!

September 20, 2024

Jeff did a fantastic job servicing my car! He was professional, thorough, and explained everything clearly. My car runs perfectly now, and I really appreciate his honesty and attention to deta More

by Jose Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Sep 21, 2024 -

Hendrick BMW Northlake responded

Hi Jose Suarez, thank you so much for your positive comments about Hendrick BMW Northlake!

September 19, 2024

Ty was very professional and customer friendly. She explained explained everything before proceeding with any service to my car. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Stefanie Lisa
Sep 21, 2024 -

Hendrick BMW Northlake responded

Rj, thank you for your kind words and this wonderful review!

September 19, 2024

This was my first appointment with Ty Cowan in service, yet she treated me like we were old friends. She offered great suggestions and explained each service (including the prices) BEFORE any work was done More

by AHoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Sep 21, 2024 -

Hendrick BMW Northlake responded

Ahoch, thank you for sharing your positive experience!

September 19, 2024

Excellent service! I know I can always count on JR responding to me and helping me any way he can! More

by jasselcovarrubias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Guevara (JR)
Sep 21, 2024 -

Hendrick BMW Northlake responded

Jasselcovarrubias, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

September 18, 2024

Jeffrey Limthong is my advisor and he does an exceptional job assisting me during every visit. He is very knowledgeable and customer focused and communicates well letting you know every detail on your car st More

by Demilyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 21, 2024 -

Hendrick BMW Northlake responded

Demilyoung, thank you for sharing your positive experience!

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