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Hendrick BMW Northlake

Charlotte, NC

5.0
1,580 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,580 reviews

August 03, 2024

We bought the car in another State, and this was the first service here. Jeff Day made it easy to get an appointment, and when we brought the car in, the work was done right and finished before the tim More

by mantalaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 07, 2024 -

Hendrick BMW Northlake responded

Mantalaz, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 02, 2024

Jeff Day,my Service Consultant, met me with a smile and warm greeting yesterday to make sure my service appointment was handled in a timely fashion. Moreover, at conclusion, he reviewed with me that a rout More

by Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 03, 2024 -

Hendrick BMW Northlake responded

Bryant, thank you for sharing your positive experience!

August 02, 2024

BMW Northlake is the best dealership and Service Dept that I have ever used! Jeff Day, my service adviser is truly the most honest and trustworthy man I have ever dealt with in my 50+ years of using a ca More

by Farside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day SERVICE—A+++++, Stefanie Lisa
Aug 03, 2024 -

Hendrick BMW Northlake responded

Farside, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 01, 2024

Jeff provided exceptional service for my BMW. He was knowledgeable, professional, and thorough. My car runs smoothly and my inspection was taken care of thanks to his customer service. Highly rec More

by Juelinep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Aug 01, 2024 -

Hendrick BMW Northlake responded

Juelinep, we are very happy we could provide you with a positive experience!

August 01, 2024

Shane was very responsive to my questions about the car and informative. I came from Baltimore Maryland to purchase the car. Shane picked me up at the airport. More

by Fairlee1897
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Weaver, Stefanie Lisa
Aug 03, 2024 -

Hendrick BMW Northlake responded

Fairlee1897, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 31, 2024

Fantastic service from Grey Mills smooth buying process. Definitely asl for grey if you go to BMW Northlake for a car! More

by sevengr2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills
Aug 01, 2024 -

Hendrick BMW Northlake responded

Sevengr2009, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 31, 2024

Thank you so much Grey for all your help! I really appreciate your attention to detail and helping me with my purchase! More

by complex3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Aug 01, 2024 -

Hendrick BMW Northlake responded

Complex3, we are very happy we could provide you with a positive experience!

July 31, 2024

I had a good experience mainly because o fHans shayeghi. He was very helpful and informative. Even answered any questions I had on a promptly manner days after I purchased a car. More

by joe
Recommend Dealer
Yes
Employees Worked With
Hans Shayeghi
Aug 01, 2024 -

Hendrick BMW Northlake responded

Joe, thank you for sharing your positive experience!

July 31, 2024

I feel lucky that hans was standing on the lot when we drove in. We were just going to window-shop a little, then drive on. The whole experience of purchasing mattered so much more than I thought it would More

by Smith
Recommend Dealer
Yes
Employees Worked With
Hans Shayeghi
Aug 01, 2024 -

Hendrick BMW Northlake responded

Smith, we are very happy we could provide you with a positive experience!

July 31, 2024

Hans shayeghi helped me to purchase my new Bmw x5. He was honest and very polite More

by bruce
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Aug 01, 2024 -

Hendrick BMW Northlake responded

Bruce, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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