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Hendrick BMW Northlake

Charlotte, NC

5.0
1,580 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,580 reviews

August 10, 2024

Shane Weaver at Hendrick BMW at NorthLake was awesome! . Great to work with… thanks Shane! More

by Redbull8284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Aug 11, 2024 -

Hendrick BMW Northlake responded

Redbull8284, thank you for sharing your positive experience!

August 09, 2024

As a lover of all things BMW, I own three, I always enjoy taking them in for service. Jeff Day and all of the service advisors and other staff are great! I also appreciate the tech videos of the vehicle in More

by jfields4766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 11, 2024 -

Hendrick BMW Northlake responded

Jfields4766, we are very happy we could provide you with a positive experience!

August 09, 2024

Jeff Day has taken care of my husband BMW for 10 yrs now. And if you knew my husband and how hard he was to please, you would know that Jeff and the dealership are amazing. Thank you. More

by Lesa B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 11, 2024 -

Hendrick BMW Northlake responded

Lesa B, we're glad to hear you enjoyed your visit.

August 09, 2024

Had the 440 in for service Jeff Day took great care of us as always made sure we got done quickly as we had to be someplace. Always does a great job More

by Jlester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 11, 2024 -

Hendrick BMW Northlake responded

Jlester, thank you for sharing your positive experience!

August 08, 2024

jeffery Limthong very helpful understanding, respectful . The service is outstanding. Best dealership I have ever been to always great. More

by Undricesapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery limthong
Aug 10, 2024 -

Hendrick BMW Northlake responded

Undricesapp, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 07, 2024

It's always a blessing when my service advisor, Jeffrey Limthong, goes the extra mile to be attentive to getting my service completed quicker than promised for a cost that came in under the original estima More

by JimCooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 11, 2024 -

Hendrick BMW Northlake responded

Jimcooper, thank you for sharing your positive experience!

August 06, 2024

Jeff Day was great and the text video of what was checked was over the top. More

by Jonathan Sossamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 09, 2024 -

Hendrick BMW Northlake responded

Jonathan Sossamon, we are very happy we could provide you with a positive experience!

August 06, 2024

I can’t say enough great things about BMW Northlake! !! I’ve been going there for years and the quality of care and service has not wavered. Jeff Day is always beyond accommodating, knowledgeable and an More

by Natalia N. Storr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Aug 10, 2024 -

Hendrick BMW Northlake responded

Natalia N. Storr, thank you for sharing your positive experience!

August 04, 2024

Recently moved and brought my car in for a standard service. The service was completed quick while I waited. In addition to the service, Jeffrey Limthong personally looked into and completed a fix on m More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Aug 07, 2024 -

Hendrick BMW Northlake responded

Alex, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 03, 2024

Jeff Day is very professional and a top notch service advisors. I have beed going to him for 15+ years. Always helpful and courteous. He knows his clients! More

by Beamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 07, 2024 -

Hendrick BMW Northlake responded

Beamer, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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