Hendrick BMW Northlake
Charlotte, NC
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As a lover of all things BMW, I own three, I always enjoy taking them in for service. Jeff Day and all of the service advisors and other staff are great! I also appreciate the tech videos of the vehicle in taking them in for service. Jeff Day and all of the service advisors and other staff are great! I also appreciate the tech videos of the vehicle inspection for peace of mind, Thanks for all that you do and happy to see the dealership expanding! More
Jeff Day has taken care of my husband BMW for 10 yrs now. And if you knew my husband and how hard he was to please, you would know that Jeff and the dealership are amazing. Thank you. And if you knew my husband and how hard he was to please, you would know that Jeff and the dealership are amazing. Thank you. More
Had the 440 in for service Jeff Day took great care of us as always made sure we got done quickly as we had to be someplace. Always does a great job as always made sure we got done quickly as we had to be someplace. Always does a great job More
It's always a blessing when my service advisor, Jeffrey Limthong, goes the extra mile to be attentive to getting my service completed quicker than promised for a cost that came in under the original estima Limthong, goes the extra mile to be attentive to getting my service completed quicker than promised for a cost that came in under the original estimate. Today, he personally checked the parts inventory for a battery that initially appeared as being out of stock and found one to fit my specifications. Thanks a bunch to you and the Hendrick BMW Northlake team for getting me in and out for a same day, walk in appointment before the storm was forecasted to hit tomorrow. More
I can’t say enough great things about BMW Northlake! !! I’ve been going there for years and the quality of care and service has not wavered. Jeff Day is always beyond accommodating, knowledgeable and an !! I’ve been going there for years and the quality of care and service has not wavered. Jeff Day is always beyond accommodating, knowledgeable and an essence of professionalism!!! More
Recently moved and brought my car in for a standard service. The service was completed quick while I waited. In addition to the service, Jeffrey Limthong personally looked into and completed a fix on m service. The service was completed quick while I waited. In addition to the service, Jeffrey Limthong personally looked into and completed a fix on my taillights that another bmw couldn’t help me with. Above and beyond, my go to for service now. More
Jeff Day is very professional and a top notch service advisors. I have beed going to him for 15+ years. Always helpful and courteous. He knows his clients! advisors. I have beed going to him for 15+ years. Always helpful and courteous. He knows his clients! More