Hendrick BMW Northlake

Andrew helped me during my service visit at Hendrick BMW Northlake and everything was great. Thanks again! Northlake and everything was great. Thanks again! More

I had a great experience today at Northlake BMW. My service Advisor was Jeffery Limthong. Everything was clearly explained and delivered on time. My service Advisor was Jeffery Limthong. Everything was clearly explained and delivered on time. More

I had a great experience at BMW Northlake when I brought my vehicle in for service. Amanda Bradshaw was great to work with! She was friendly, attentive and very helpful! My previous service experience at my vehicle in for service. Amanda Bradshaw was great to work with! She was friendly, attentive and very helpful! My previous service experience at another dealership left much to be desired but Amanda and BMW Northlake really exceeded my expectations. They have my business from now on!! More

Amanda Bradshaw continues to go above and beyond for my service needs. Hands down the best advisor I have dealt with over the last 20+ years of being a BMW owner. Amanda will treat you with respect, be str service needs. Hands down the best advisor I have dealt with over the last 20+ years of being a BMW owner. Amanda will treat you with respect, be straight-forward, honest, and keeps you informed throughout the entire service visit from check-in to check-out. I hate to say it, but I don't mind when my BMW breaks because I know everything will get handled properly! More

Isaiah was great throughout the process and helped me with a new 2022 BMW X3. with a new 2022 BMW X3. More

I had Jeff Limthong help me with my service and he was a pleasure to work with. He arranged rides for me and was very helpful. pleasure to work with. He arranged rides for me and was very helpful. More

Andrew Johnson was the service advisor for our daughter’s car. Andrew is so amazing; there is nothing he won’t get accomplished for you. He was in constant communication with us & left no stone unturned to car. Andrew is so amazing; there is nothing he won’t get accomplished for you. He was in constant communication with us & left no stone unturned to get the car serviced, tires replaced, state inspection & finally research & resolve an issue with getting the proper & correct title of ownership. Our sincere gratitude to Andrew Johnson for bringing excellence back to the BMW service department!!! More

Andrew Johnson handled my recall and a separate issue communicating with me throughout the process fairly and on time. Good knowledgeable service would recommend him to help others. communicating with me throughout the process fairly and on time. Good knowledgeable service would recommend him to help others. More

Andrew is one of the best customer service representatives I’ve ever encountered. He is patient, professional, honesty, and understanding. I asked for Andrew every time I need my vehicle servi representatives I’ve ever encountered. He is patient, professional, honesty, and understanding. I asked for Andrew every time I need my vehicle serviced at this location. More

Great experience great customer service very timely would recommend to anyone Jim Limthong outstanding job recommend to anyone Jim Limthong outstanding job More