Back

Hendrick BMW Northlake

Charlotte, NC

5.0
1,556 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,556 reviews

December 15, 2022

Amanda is the best advisor I have ever had the pleasure of dealing with. Communication was on point! Very professional. Thank you Amanda More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Dec 16, 2022 -

Hendrick BMW Northlake responded

Double Goose, we are very happy we could provide you with a positive experience!

December 15, 2022

Really enjoyed the service, communication, and extra drive to take care of my needs that Jeffrey Limthong provided today during my BMW service. He made the process easy, explained things along the way, More

by brentperkins1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Dec 16, 2022 -

Hendrick BMW Northlake responded

Brentperkins1218, we are very happy we could provide you with a positive experience!

December 15, 2022

I had an extremely pleasant experience with these guys. Andrew Johnson, my service advisor, was very attentive and thorough with all the work and all my questions. This is my favorite dealership in the reg More

by Hadi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Dec 18, 2022 -

Hendrick BMW Northlake responded

Hadi, we are very happy we could provide you with a positive experience!

December 15, 2022

Had a regular service appointment and Andrew was very hospitable. I chose to wait and everything was completed in a timely manner. More

by Uncdentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 18, 2022 -

Hendrick BMW Northlake responded

Uncdentist, thank you for sharing your positive experience!

December 14, 2022

Andrew Johnson was the reason I gave 5 stars. Great service, talked like he had known me for years, and great communication! More

by traciteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 14, 2022 -

Hendrick BMW Northlake responded

Traciteach, thank you for sharing your positive experience!

December 14, 2022

Wanted to send out a big thank you to Amanda for being professional and courteous on our recent service visit. More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amanda bradshaw
Dec 15, 2022 -

Hendrick BMW Northlake responded

The Grinch, we are very happy we could provide you with a positive experience!

December 13, 2022

Andrew Johnson was great to work with ensuring excellent service during my visit. I enjoyed my visit to Hendrick BMW Northlake. More

by wedmondjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Dec 14, 2022 -

Hendrick BMW Northlake responded

Wedmondjr, we are very happy we could provide you with a positive experience!

December 13, 2022

Andrew Johnson was a great service advisor. He kept me informed throughout the process snd provided excellent customer service! He made the process seamless and was very helpful. More

by sjohnson2092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 14, 2022 -

Hendrick BMW Northlake responded

Sjohnson2092, we're glad you had such a wonderful experience with us!

December 12, 2022

Andrew did a great job with taking care of my car during my oil and yearly service. The Northlake dealership is a great place and very professional. More

by Samellis1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 13, 2022 -

Hendrick BMW Northlake responded

Samellis1964, we're glad you had such a wonderful experience with us!

December 12, 2022

Andrew Johnson always does a great job! Keeps you well informed and manages every detail to make the process seamless and painless. Really great service advisor. More

by trigkone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Dec 13, 2022 -

Hendrick BMW Northlake responded

Trigkone, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

...
125
...