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Hendrick BMW Northlake

Charlotte, NC

5.0
1,633 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,633 reviews

October 09, 2024

Shane is an excellent salesman and wants to make a deal. Beautiful vehicles and no pressure. Highly recommend Hendrick BMW Northlake! More

by beachamashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver, Stefanie Lisa
Oct 13, 2024 -

Hendrick BMW Northlake responded

Beachamashley, thank you for sharing your positive experience!

October 08, 2024

This dealership is par excellent, mainly because of the service department. My service advisor, Jeff Day works with my vehicle like it’s his own. He keeps me abreast of my maintenance schedules as well a More

by irismbattle49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
P.J. Caple, Stefanie Lisa
Oct 12, 2024 -

Hendrick BMW Northlake responded

Irismbattle49, we are very happy we could provide you with a positive experience!

October 07, 2024

Great service even with remodeling going on it was still good experience definitely recommend here More

by ucancallmeleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Oct 12, 2024 -

Hendrick BMW Northlake responded

Ucancallmeleek, thank you for sharing your positive experience!

October 07, 2024

JR is the best to work with. Very knowledgeable, professional and great to work with. He makes sure to connect with his customers, which makes every transaction seamless. I absol More

by Zineb Y
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 12, 2024 -

Hendrick BMW Northlake responded

Zineb Y, thank you for your kind words and this wonderful review!

October 04, 2024

I recently had the car maintenance service at BMW Northlake. My service advisor Jeff is a great guy, very friendly, knowledgeable and helpful. I must say that the experience is outstanding. More

by HL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 06, 2024 -

Hendrick BMW Northlake responded

Hl, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 03, 2024

Jeff Day is absolutely amazing. Wonderful to work with and excellent. He will keep me going back. More

by Meetze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 06, 2024 -

Hendrick BMW Northlake responded

Meetze, we are very happy we could provide you with a positive experience!

October 03, 2024

Ty Cowan did a wonderful job making my recent service, recall and loaner car process pleasant and seamless. She was extremely attentive to keeping me well informed throughout the day. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan was great
Oct 06, 2024 -

Hendrick BMW Northlake responded

Mike, thank you for sharing your positive experience!

October 01, 2024

I have been a customer with Hendrick Northlake BMW since 2019 my service rep is Jeff Day and is an excellent representative of the company. He always explains the options and the details of the service need More

by crpericas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day is a 5-Star member of the Team in Northlake. Fantastic employee at NorthLake, Stefanie Lisa
Oct 03, 2024 -

Hendrick BMW Northlake responded

Crpericas, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 01, 2024

Great customer assistance with detailed explanation to all the questions. All the great deals information was provided to me. More

by SakshiGupta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah hicklin
Oct 05, 2024 -

Hendrick BMW Northlake responded

Sakshigupta, we are very happy we could provide you with a positive experience!

September 30, 2024

Thank you so much Hendrick BMW and Grey for my X5! I love it and the process was easy to buy. Ask for Grey for your BMW Needs! More

by bensto84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Oct 05, 2024 -

Hendrick BMW Northlake responded

Bensto84, we are very happy we could provide you with a positive experience!

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