Hendrick BMW Northlake
Charlotte, NC
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This dealership is par excellent, mainly because of the service department. My service advisor, Jeff Day works with my vehicle like it’s his own. He keeps me abreast of my maintenance schedules as well a service department. My service advisor, Jeff Day works with my vehicle like it’s his own. He keeps me abreast of my maintenance schedules as well as inspection dates. He’s one of a kind. More
JR is the best to work with. Very knowledgeable, professional and great to work with. He makes sure to connect with his customers, which makes every transaction seamless. I absol Very knowledgeable, professional and great to work with. He makes sure to connect with his customers, which makes every transaction seamless. I absolutely recommend this dealership snd JR as your advisor :) More
I recently had the car maintenance service at BMW Northlake. My service advisor Jeff is a great guy, very friendly, knowledgeable and helpful. I must say that the experience is outstanding. Northlake. My service advisor Jeff is a great guy, very friendly, knowledgeable and helpful. I must say that the experience is outstanding. More
Ty Cowan did a wonderful job making my recent service, recall and loaner car process pleasant and seamless. She was extremely attentive to keeping me well informed throughout the day. recall and loaner car process pleasant and seamless. She was extremely attentive to keeping me well informed throughout the day. More
I have been a customer with Hendrick Northlake BMW since 2019 my service rep is Jeff Day and is an excellent representative of the company. He always explains the options and the details of the service need 2019 my service rep is Jeff Day and is an excellent representative of the company. He always explains the options and the details of the service needed/required on my 2016 328i. He is a wonderful person to deal with at this shop, Many Kudos to him and his service. More