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Hendrick BMW Northlake

Charlotte, NC

5.0
1,580 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,580 reviews

August 30, 2024

Thank you Grey for all of your help. I really appreciate all the help with our search! More

by Carguru
Recommend Dealer
Yes
Employees Worked With
Grey
Sep 02, 2024 -

Hendrick BMW Northlake responded

Carguru, we're glad you had such a wonderful experience with us!

August 30, 2024

My experience at this location was very smooth from start to finish. Jeff Day and the staff I came into contact with were extremely knowledgeable and welcoming. More

by damionljackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 02, 2024 -

Hendrick BMW Northlake responded

Damionljackson, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 30, 2024

Amanda is service is Always customer focused. She listens to understand the issues or concern, is responsive in the status of the service and ensures there is follow up after the service has been More

by tbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 02, 2024 -

Hendrick BMW Northlake responded

Tbrady, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 30, 2024

Grey was great to work with. He made the purchase process very easy from start to finish More

by rozovayapantera7
Recommend Dealer
Yes
Employees Worked With
Grey
Sep 02, 2024 -

Hendrick BMW Northlake responded

Rozovayapantera7, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 30, 2024

I always have great service at this location. Amanda Bradshaw is my service advisor and always treats me like family. She is very helpful, knowledgeable and professional. When I need to get my ca More

by bboydwcu96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 02, 2024 -

Hendrick BMW Northlake responded

Bboydwcu96, we are very happy we could provide you with a positive experience!

August 29, 2024

We have dealt with Hendrick Automotive before and have always been impressed with their professionalism and dedication to making certain we are satisfied with our new car. Carl Busby was excellent to work More

by howefrances
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby, Stefanie Lisa
Aug 31, 2024 -

Hendrick BMW Northlake responded

Howefrances, we are very happy we could provide you with a positive experience!

August 29, 2024

Northlake BMW is an exemplary dealership with very professional and friendly staff. Their service department is always honest and courteous. More

by ct545i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Sep 01, 2024 -

Hendrick BMW Northlake responded

Ct545i, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 26, 2024

JR has been my service advisor for 2 years. He always takes great care of me & my family. I have been very pleased with his excellent customer service. JR communicates with me very well, and More

by Wbb3bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR- service advisor
Aug 31, 2024 -

Hendrick BMW Northlake responded

Wbb3bowen, thank you for sharing your positive experience!

August 25, 2024

Brandon Andes was great to work with. Entire team of super confident professionals made it a very good experience. More

by Mullens100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 31, 2024 -

Hendrick BMW Northlake responded

Mullens100, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 24, 2024

This is my second BMW from Hendrix Northlake. Excellent experience as always. Chris Cave was friendly, efficient, patient, and attentive, and got me exactly the options that I needed and wanted. More

by Leonabelden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave
Aug 31, 2024 -

Hendrick BMW Northlake responded

Leonabelden, thank you for sharing your positive experience!

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