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Hendrick BMW Northlake

Charlotte, NC

5.0
1,641 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,641 reviews

April 30, 2023

I love grey! I have worked with him on multiple occasions and every time it has been an absolute pleasure and joy. Thanks grey! More

by Sammy1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills
May 01, 2023 -

Hendrick BMW Northlake responded

Sammy1015, thank you for sharing your positive experience!

April 30, 2023

This BMW dealership is excellent. It is large and clean. Easy to get in and out. The service is top notch. Andrew Johnson always provides us with concierge level care. He knows ou More

by X7M50
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
May 01, 2023 -

Hendrick BMW Northlake responded

X7m50, we're glad you had such a wonderful experience with us!

April 30, 2023

Bought a 2022 X3 at Northlake and it was a fantastic experience! I love my new car and I really want to thank Keyla! If you're in the market for a new car make sure to ask for her. More

by df1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keyla
May 01, 2023 -

Hendrick BMW Northlake responded

Df1214, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 29, 2023

Blaire is a great. She always make us feel special. She never keeps us wondering about anything. Always gives us great customer service. More

by Tammystreet11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaire
May 01, 2023 -

Hendrick BMW Northlake responded

Tammystreet11, thank you for sharing your positive experience!

April 29, 2023

Service and time excellent. From being greeted by Andrew Johnson, updates, pricing, scheduling future visits More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
May 01, 2023 -

Hendrick BMW Northlake responded

Deedee, we're glad to hear you enjoyed your visit.

April 29, 2023

I appreciate how Jeff Day at Hendrick BMW was courteous and attentive. I was in and out very quickly at check in, and my loaner was ready when I arrived. More

by Mkaszuba62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 01, 2023 -

Hendrick BMW Northlake responded

Mkaszuba62, we're happy to hear you had such a positive experience with our team!

April 29, 2023

Thank you Grey for helping me in my purchase process of an i4. I really appreciate the transparency through the whole interaction and the level of service More

by D1343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills
May 01, 2023 -

Hendrick BMW Northlake responded

D1343, we're glad to hear you enjoyed your visit.

April 29, 2023

Jeff Day helps me out in service every time I’m there and is always a pleasure to work with! He gets me in and out quickly and communicates very well about what is going on with my car! Thanks Jeff! See you More

by Misssydraeface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 01, 2023 -

Hendrick BMW Northlake responded

Hi Misssydraeface, thank you so much for your positive comments about Hendrick BMW Northlake!

April 28, 2023

The only place I take my BMW for servicing. All the staff take pride in their work. Your BMW will receive the detailed and through card you’d expect, while the friendly and helpful service you More

by Brandon
Recommend Dealer
Yes
Employees Worked With
Nathan Collins, William Guevara
April 28, 2023

My low coolant light came on, so I stopped in without an appointment. Jeff Day took my car into the shop and had the coolant filled up. I’ll keep my eyes on it for now. More

by dms01
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 01, 2023 -

Hendrick BMW Northlake responded

Hello Dms01, we appreciate you taking the time to leave us this feedback.

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