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Hendrick BMW Northlake

Charlotte, NC

5.0
1,605 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,605 reviews

December 19, 2024

Jeff and team really took care of me. Made sure to keep me updated while I waited and made sure my vehicle got what it needed! More

by Dawn C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 21, 2024 -

Hendrick BMW Northlake responded

Dawn C, we are very happy we could provide you with a positive experience!

December 19, 2024

Jeff day is always awesome, and yesterday was no exception. Best service advise or out there! More

by andrewbernardinI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Dec 21, 2024 -

Hendrick BMW Northlake responded

Andrewbernardini, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 19, 2024

Great Experience- Thank you Jeff Day. You are a true professional and I appreciate it. You take the stress out of taking my car to the Dr.!! More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 21, 2024 -

Hendrick BMW Northlake responded

Chris H, we are very happy we could provide you with a positive experience!

December 16, 2024

Brought my car in for tires and to have my rear brakes checked. My service advisor, Jeff Day, did a great job explaining everything and arranged for a ride home so I wouldn’t have to wait around. Sent More

by Tomvernarsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 20, 2024 -

Hendrick BMW Northlake responded

Tomvernarsky, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 15, 2024

Carl, Dane, Chris and Omar were mindful of relationship. Very knowledgeable, professional and respectful. They were great ambassadors for the Hendrick culture! More

by Gambill4448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 15, 2024 -

Hendrick BMW Northlake responded

Gambill4448, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW Northlake.

December 15, 2024

Jeff Day in service has been amazing! Always gets me in and out fast and is super easy and nice to work with! Thanks Jeff for always helping me out! More

by misssydraeface
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 20, 2024 -

Hendrick BMW Northlake responded

Misssydraeface, we are very happy we could provide you with a positive experience!

December 14, 2024

Jeff Day was very professional & helpful when my car was serviced. He made my experience seamless from the time I dropped off my car until the time I picked it up. More

by bribuckalew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 15, 2024 -

Hendrick BMW Northlake responded

Bribuckalew, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 12, 2024

Spent 3 weeks shopping. Cole B in sales found my wife the perfect car and handled the rest from there. Very professional experience. More

by tankcee87
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Dec 14, 2024 -

Hendrick BMW Northlake responded

Tankcee87, thank you for sharing your positive experience!

December 10, 2024

After some time car shopping, Cole Benincase was able to secure a deal on a car I had my eyes on for a few weeks. Couldn't be happier about the whole process and how smooth things went. More

by cherryredgirl
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Dec 12, 2024 -

Hendrick BMW Northlake responded

Cherryredgirl, we are very happy we could provide you with a positive experience!

December 06, 2024

Everyone at the dealership was professional and very polite. My service tech, Ty Cowen, was the best!!! I was kept informed throughout the process. More

by DG Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowen
Dec 12, 2024 -

Hendrick BMW Northlake responded

Dg Wells, thank you for sharing your positive experience!

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