
Hendrick BMW Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,700 reviews
I’ve been working with Amanda Bradshaw at Hendrick BMW Northlake for almost four years, and she continues to deliver outstanding service every time. I just picked up my car from service yesterday, and as Northlake for almost four years, and she continues to deliver outstanding service every time. I just picked up my car from service yesterday, and as always, everything was handled flawlessly. Amanda is professional, communicative, and truly goes above and beyond to ensure a smooth experience. She keeps me informed every step of the way and takes the stress out of car maintenance. It’s rare to find someone so consistent, knowledgeable, and genuinely caring. If you’re looking for a service advisor you can trust, Amanda is the one to see! More
Shoutout to Northlake BMW and my service rep Ty Cowan. Had a great experience with their customer service team today. From start to finish, everyone was professional, attentive, and made the entire proc Had a great experience with their customer service team today. From start to finish, everyone was professional, attentive, and made the entire process smooth and stress-free. It’s rare to find a team that truly goes the extra mile, thank you for making it easy! Stop by and check them out. They never disappoint.. More
My service advisor was Ty Cowen and she went out of her way to help me when I brought in my 2022 BMW X5. Would definitely recommend her. Very friendly and kind. way to help me when I brought in my 2022 BMW X5. Would definitely recommend her. Very friendly and kind. More
Just purchased a 2021 X1. Carl Busby was very professional and guided me through the process. Very helpful and I definitely would consider working with Carl in the future sh Carl Busby was very professional and guided me through the process. Very helpful and I definitely would consider working with Carl in the future should I decide to purchase again. He was great to work with!! More
We are second time BMW buyers from Hendrick BMW Northlake. This is the first time my wife has ever purchased the same car for her next vehicle. Part of that is she absolutely loves the BMW X5, the Northlake. This is the first time my wife has ever purchased the same car for her next vehicle. Part of that is she absolutely loves the BMW X5, the other part is we receive incredible service from Carl Busby the salesman and Jordan the finance rep. These two guys are excellent at what they do and make the process simple and personable. More
Cole was amazing from start to finish. He kept me updated throughout the process and made everything so easy. Highly recommend seeing Cole if you’re looking for a BMW. He kept me updated throughout the process and made everything so easy. Highly recommend seeing Cole if you’re looking for a BMW. More