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Hendrick BMW Northlake
Charlotte, NC
1,713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,713 reviews
April 02, 2025
My experiences at the BMW dealership have always been fantastic, thanks in large part to Andrew Johnson. His friendly and professional demeanor makes him a service advisor I highly recommend. fantastic, thanks in large part to Andrew Johnson. His friendly and professional demeanor makes him a service advisor I highly recommend. More
by Matias
Employees Worked With
Stefanie Lisa
April 02, 2025
Ty was amazing to work with. Very friendly and efficient! Explained everything thoroughly and definitely went the extra mile with her customer service. Very friendly and efficient! Explained everything thoroughly and definitely went the extra mile with her customer service. More
by dfrhoton
Employees Worked With
Ty
March 31, 2025
Andrew is amazing! He always greats me with a smile on his face and exceptional service!! One time he was with another customer and I got jealous. That’s my Guy!!! He always greats me with a smile on his face and exceptional service!! One time he was with another customer and I got jealous. That’s my Guy!!! More
by tevacollins
Employees Worked With
Andrew Johnson
March 29, 2025
Ty has provided exceptional service each time I have trusted BMW Northlake with my car. She has gotten me in a courtesy car when there was limited availability, always communicates what I actually need trusted BMW Northlake with my car. She has gotten me in a courtesy car when there was limited availability, always communicates what I actually need on the car versus what I can hold off until later, and overall has great attitude/demeanor no matter how many clients she is juggling at any given time. More
by Remington
Employees Worked With
Ty Cowan
March 29, 2025
Jeff Day never fails to completely exceed expectations. Our entire family has come to trust his expertise and integrity for all of our car services. Our entire family has come to trust his expertise and integrity for all of our car services. More
by dms01
Employees Worked With
Jeff Day
March 28, 2025
Excellent customer service! We wouldn’t go anywhere else. Jeff Day, our service rep is awesome- very responsive and keeps us informed throughout our service experience. We wouldn’t go anywhere else. Jeff Day, our service rep is awesome- very responsive and keeps us informed throughout our service experience. More
by Chuntley22
Employees Worked With
Jeff Day
March 28, 2025
This is the best dealership! Isaiah is one of the best sales associates I’ve interacted with when looking to buy. Super helpful and knowledgeable! Isaiah is one of the best sales associates I’ve interacted with when looking to buy. Super helpful and knowledgeable! More
by Othersideof45
Employees Worked With
Isiah
