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Hendrick BMW Northlake

Charlotte, NC

5.0
1,665 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,665 reviews

February 21, 2025

It’s always quick and easy and no hassles and the only reason is because of Jeffery! More

by douglas27rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery limthong
February 21, 2025

I took my car to Hendrick BMW Northlake for a warranty repair, and the service was excellent. The work was done professionally and on time. Special thanks to Service Advisor Jeffrey Limthong for his atten More

by vmaxlogisticsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong, Stefanie Lisa
February 20, 2025

I have had the pleasure of working with Jeff the last two times my car was getting serviced. Both times he has treated me like I just purchased the most expensive car on the lot. His attention to detail and More

by Laurensulek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 21, 2025 -

Hendrick BMW Northlake responded

Laurensulek, we're glad you had such a wonderful experience with us!

February 20, 2025

Jeff in Service is the ultimate professional and always makes you feel like your business is valued and that you’re important. More

by aih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 21, 2025 -

Hendrick BMW Northlake responded

Aih, we are very happy we could provide you with a positive experience!

February 20, 2025

Mr. Jeff Day was an awesome consultant he made my experience great. This was my first time working with him and the dealership I will definitely be back for him to assist and guide me with the servic More

by Michelejannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Feb 21, 2025 -

Hendrick BMW Northlake responded

Michelejannie, thank you for sharing your positive experience!

February 18, 2025

Jeff was very professional. Detailed explanation of all services provided. Maintained open communication throughout the process. More

by Erduran08
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 21, 2025 -

Hendrick BMW Northlake responded

Erduran08, we're glad you had such a wonderful experience with us!

February 18, 2025

The best thing about this dealership is Jeff day He's very personal and very knowledgeable always a pleasure to speak with him could not be more helpful More

by Eric Appelbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 20, 2025 -

Hendrick BMW Northlake responded

Eric Appelbaum, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 17, 2025

Hands down the BEST dealership we have ever been to across all categories. From sales to service this place is 5 stars. We purchase a lot of cars, and up until now have used a lot of various dealers ac More

by Karin.trimble84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw, Stefanie Lisa
Feb 20, 2025 -

Hendrick BMW Northlake responded

Karin.trimble84, thank you for sharing your positive experience!

February 17, 2025

Worked in the business for quite a while and our experience with Cole in sales was to a level of professionalism I would expect from a BMW dealership. Kudos to Cole and the rest of the team for a gr More

by gotucovered11
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Feb 20, 2025 -

Hendrick BMW Northlake responded

Gotucovered11, we are very happy we could provide you with a positive experience!

February 16, 2025

Had a great interaction with this place. The salesman Chris was not pushy or aggressive. He listened to my likes and found me the perfect car. The coffee was good too! Thanks Hendrick BMW No More

by Melissa66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cove, Stefanie Lisa
Feb 19, 2025 -

Hendrick BMW Northlake responded

Melissa66, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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