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Hendrick BMW Northlake
Charlotte, NC
1,801 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,801 reviews
October 10, 2025
Hendricks has been servicing my X5 since I purchased it. Not only has the dealership provided excellent service but Jeff Day has, without fail, always been courteous, efficient, prompt and thoughtful in all Not only has the dealership provided excellent service but Jeff Day has, without fail, always been courteous, efficient, prompt and thoughtful in all of our interactions. It is a pleasure for me and my X5 to be so well taken care of. I highly recommend both Hendricks & Jeff Day for their exceptional service. More
by giustinoc
Employees Worked With
Jeff Day
October 08, 2025
Great experience at this dealership. Chris in sales did a fine job helping my wife and I find a new vehicle. We are enjoying the vehicle quite much. 5 stars! Chris in sales did a fine job helping my wife and I find a new vehicle. We are enjoying the vehicle quite much. 5 stars! More
by BGreene
Employees Worked With
Stefanie Lisa
October 08, 2025
I’ve been bringing my car to Northlake BMW since 2020, and JR always goes above and beyond to make sure everything is taken care of. He’s honest, knowledgeable, and keeps me updated throughout the service and JR always goes above and beyond to make sure everything is taken care of. He’s honest, knowledgeable, and keeps me updated throughout the service. It’s rare to find someone who takes that kind of pride in their work these days. Highly recommend both JR and the whole service team — they make car maintenance easy and stress-free! More
by Leelankford78
Employees Worked With
JR—Service
October 08, 2025
J.Limthong was my service advisor and he went above and beyond yo make my service worthwhile..He was professional and pleasant. The waiting room was packed but he made he delivered the one on one experienc beyond yo make my service worthwhile..He was professional and pleasant. The waiting room was packed but he made he delivered the one on one experience to make my waiting pleasant More
by Kshefney
Employees Worked With
J Limthong
October 07, 2025
Was very impressed with the professionalism, knowledge and courtesy of both Grey and Shane during the purchase of our 2025 X5. Shane's help with the paperwork and familiarization with the features was a g and courtesy of both Grey and Shane during the purchase of our 2025 X5. Shane's help with the paperwork and familiarization with the features was a godsend. Very pleasant buying experience, though not surprising as we have been Hendrick BMW clients for novel 25 years. Well done! More
by wtoddkays
Employees Worked With
Shane Weaver, Stefanie Lisa
October 06, 2025
Very pleased with my car purchase experience at BMW Northlake! I met Cole Benincase in the showroom and he immediately gave me all of his attention on what seemed to be a busy afternoon. Long story sho Northlake! I met Cole Benincase in the showroom and he immediately gave me all of his attention on what seemed to be a busy afternoon. Long story short I am in my new BMW and Cole went beyond my wildest expectations to get a deal done! More
by hammer1
Employees Worked With
Cole Benincase
October 02, 2025
Prompt attention. Frequent and meaningful status updates. All employees were cordial and willing to help. Steven Simpers my service rep was outstanding. Frequent and meaningful status updates. All employees were cordial and willing to help. Steven Simpers my service rep was outstanding. More
by Masterchef615
Employees Worked With
Steven Simpers
