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Hendrick BMW Northlake

Charlotte, NC

5.0
1,767 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,767 reviews

September 14, 2025

I am more than grateful to this team of service advisors. They helped me get the job done. More

by bridget.akunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
September 13, 2025

Thanks to Jeff Day for the excellent service experience. As usual, he and the service team were professional and courteous. It is always a pleasure working with Hendrick BMW. More

by VHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 14, 2025 -

Hendrick BMW Northlake responded

Thank you; we appreciate your feedback!

September 13, 2025

It was an absolute pleasure to work with Brandon Andes & Corey Johnson. They were friendly, knowledgeable and even went above and beyond to help keep our two little ones occupied!! They made the whole exper More

by Kaitlyn
Recommend Dealer
Yes
Employees Worked With
Brandon Andes, Corey Johnson
Sep 14, 2025 -

Hendrick BMW Northlake responded

Thank you so much for your positive comments about Hendrick BMW Northlake!

September 11, 2025

I have purchased several vehicles from this dealership and have always been extremely satisfied with the service received by them. I will continue to use them as my dealer of choice for any work needed on More

by DougN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Sampson
Sep 12, 2025 -

Hendrick BMW Northlake responded

Dougn, we're happy to hear you had such a positive experience with our team!

September 11, 2025

Working with Jeff L. at BMW of Northlake was an excellent experience. He kept me updated every step of the way and ensured I had all the information I needed about my veh More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff L
Sep 12, 2025 -

Hendrick BMW Northlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 08, 2025

Working with Cole at BMW Northlake exceeded my expectations. I inquired at at local dealer, where I usually shop, and they were very slow to get me information I requested on a vehicle. (3 days go More

by tarheel919
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Sep 11, 2025 -

Hendrick BMW Northlake responded

Hello Tarheel919, thank you; we appreciate your feedback!

September 05, 2025

Out of all the dealership that I had to deal with this dealership is the best. More

by Chermel2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guevara Williams
Sep 08, 2025 -

Hendrick BMW Northlake responded

Chermel2003, we really appreciate your feedback!

September 05, 2025

Love this dealership. I was very impressed with Jeff Day! He made sure my car was well taken off! He kept me updated about what was going on! Great place More

by driver01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 09, 2025 -

Hendrick BMW Northlake responded

We are very happy to have provided you with a positive experience!

September 04, 2025

Jeff day was the best! Great customer service .He got me in and out . Will return! More

by Neka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff carpenter
Sep 09, 2025 -

Hendrick BMW Northlake responded

Hello Neka, thank you; we appreciate your feedback!

September 02, 2025

Jeff Day did a great job. Kept me in the loop with good communication and lived up to the expectations that he set. More

by Brenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 07, 2025 -

Hendrick BMW Northlake responded

Hi there thank you for taking the time to leave us your honest feedback.

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