Hendrick BMW Northlake

Shane was excellent. He found the car that I wanted and was thorough in explaining warranties and financing. He found the car that I wanted and was thorough in explaining warranties and financing. More

Our purchase with BMW Northlakes was very successful. Salesperson Cole Bennincase is of great integrity and offered us a fantastic deal on preowned BMWs. Would love to send friends here if they have the Salesperson Cole Bennincase is of great integrity and offered us a fantastic deal on preowned BMWs. Would love to send friends here if they have the right cars! More

I had an oil leak in my car, and Jeff Day was incredibly helpful. He promptly scheduled an appointment for me to drop off my car and have it serviced right away. He also identified a few issues with the car helpful. He promptly scheduled an appointment for me to drop off my car and have it serviced right away. He also identified a few issues with the car and advised me to prioritize them for repair. More

Jeff Day was great and helpful during my first visit for an oil change! Awesome service! an oil change! Awesome service! More

I had an unexpected tire blowout over the weekend. Despite the inconvenience, I truly appreciate the excellent service from both BMW Roadside Assistance and Hendrick BMW Northlake. BMW Roadside Assist Despite the inconvenience, I truly appreciate the excellent service from both BMW Roadside Assistance and Hendrick BMW Northlake. BMW Roadside Assistance efficiently arranged for my car to be towed to Hendrick BMW Northlake and provided me with a complimentary Uber ride home. The next morning, I was delighted to check my phone and see a message from Jeff Day, acknowledging that my car had arrived at the dealership. Jeff promptly provided an estimate for the repairs, and thereafter proceeded to complete the repairs. Thank you, Jeff! More

On December 21, 2024 had all four tires replaced with Pirelli Scorpion VE and an alignment on my BMW X5 xdrive 35i. Jeff Day handled everything seamlessly, and a loaner vehicle was ready when I arrived. Pirelli Scorpion VE and an alignment on my BMW X5 xdrive 35i. Jeff Day handled everything seamlessly, and a loaner vehicle was ready when I arrived. From start to finish, the experience went smoothly. Jeff is an exceptional representative for BMW—he’s knowledgeable, helpful, patient, and kind. He is truly a 5 star employee! I put the new tires to the test during a snowstorm on January 5, 2024, while driving through the mountains of West Virginia on my way back to Charlotte. What was expected to be a 3-hour drive turned into a 5-hour journey due to snow and ice. Along the way, I saw cars in ditches and a 2 wrecked 18-wheeler one on its side. Despite these challenging conditions, the performance of the X5 with the new tires was outstanding—10 out of 10. A big thank you to the person who performed my alignment—you did a five-star job! Thank you, BMW, for a job WELL DONE! Jeanette / Alexis Rhodes More

When my local dealer had little to no inventory I was put in contact with Cole Benincase at Hendrick BMW Northlake. I let him know what I was looking to accomplish given the equity position I was in for my p in contact with Cole Benincase at Hendrick BMW Northlake. I let him know what I was looking to accomplish given the equity position I was in for my previous car. Cole was responsive and got back to me within about 30 minutes with a deal that fit the parameters I was looking for. Needless to say I will be making the trip to see Cole and the team at Northlake BMW from now on! More

We had a great experience buying our BMW from Carl Busby and completing our financing with Lee Brown. and completing our financing with Lee Brown. More