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Hendrick BMW Northlake

Charlotte, NC

5.0
1,639 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,639 reviews

April 18, 2025

Shane Weaver is an exceptional car salesman! His deep knowledge, approachable vibe, and commitment to my needs made finding the right car effortless. He was upfront about pricing and worked tire More

by jakereedrealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Apr 21, 2025 -

Hendrick BMW Northlake responded

Jakereedrealty, thank you for sharing your positive experience!

April 16, 2025

Brandon was awesome! Patient and very thorough in explaining everything. Friendly receptionist. Would highly recommend. More

by Mel
Recommend Dealer
Yes
Employees Worked With
Brandon Andes, Stefanie Lisa
Apr 17, 2025 -

Hendrick BMW Northlake responded

Mel, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 07, 2025

I had the pleasure of working with Ligon during my recent BMW purchase, and I cannot recommend him enough. I came in with a very specific request—not even sure if it would be possible—but Ligon went above an More

by a815tay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 11, 2025 -

Hendrick BMW Northlake responded

A815tay, thank you for sharing your positive experience!

April 04, 2025

Ty Cowan is very friendly & helpful. She offered options for my scheduled services; very accommodating. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Apr 08, 2025 -

Hendrick BMW Northlake responded

Anonymous, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

April 04, 2025

Andrew J is friendly and a pleasure to work with. Quick in and out. Great service provided. More

by Scotty P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, JR, Stefanie Lisa
Apr 08, 2025 -

Hendrick BMW Northlake responded

Scotty P, we are very happy we could provide you with a positive experience!

April 02, 2025

My experiences at the BMW dealership have always been fantastic, thanks in large part to Andrew Johnson. His friendly and professional demeanor makes him a service advisor I highly recommend. More

by Matias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Apr 05, 2025 -

Hendrick BMW Northlake responded

Matias, we're glad you had such a wonderful experience with us!

April 02, 2025

Ty was amazing to work with. Very friendly and efficient! Explained everything thoroughly and definitely went the extra mile with her customer service. More

by dfrhoton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Apr 05, 2025 -

Hendrick BMW Northlake responded

Dfrhoton, we are very happy we could provide you with a positive experience!

March 31, 2025

Andrew is amazing! He always greats me with a smile on his face and exceptional service!! One time he was with another customer and I got jealous. That’s my Guy!!! More

by tevacollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Apr 05, 2025 -

Hendrick BMW Northlake responded

Tevacollins, we are very happy we could provide you with a positive experience!

March 29, 2025

Great service. Friendly and helpful. The service advisor, Jeff Day, was helpful and communicated well. More

by debbietaylor130
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Mar 30, 2025 -

Hendrick BMW Northlake responded

Debbietaylor130, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

March 29, 2025

Andrew Johnson is a wonderful advisor! Very responsive and keeps you up to date on anything that may be coming due soon on your car! More

by cramir1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Mar 30, 2025 -

Hendrick BMW Northlake responded

Cramir1167, we are very happy we could provide you with a positive experience!

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