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Hendrick BMW Northlake
Charlotte, NC
1,907 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,907 reviews
March 22, 2026
I took my car in for an oil change only, when I drive my car 2 days later I have no breaks!!! No previous brake issues until I declined the “brake flush” my car spills still stop! car 2 days later I have no breaks!!! No previous brake issues until I declined the “brake flush” my car spills still stop! More
by rrr197006
Employees Worked With
Ty
March 17, 2026
Extremely satisfied with the outstanding service I have received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and cou received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and courteous. More
by tonishelow004
Employees Worked With
JR
March 16, 2026
I would rather drive 35 minutes out of my way versus 7 minutes just because my service Andrew Johnson is great! Very knowledgeable and understanding! minutes just because my service Andrew Johnson is great! Very knowledgeable and understanding! More
by Shanitra Lowery
Employees Worked With
Andrew Johnson
March 16, 2026
My car was towed in on a Sunday due to highway damage and my service advisor, Jr, was calling Monday morning and got our car squared away in a few days. Jr is hands down the best advisor I've ever worked wi my service advisor, Jr, was calling Monday morning and got our car squared away in a few days. Jr is hands down the best advisor I've ever worked with! More
by Dee
Employees Worked With
Jr, Stefanie Lisa
March 13, 2026
I was on the fence about upgrading to a newer car, came into Hendrick BMW just to look around… Shane Weaver was so helpful and friendly, answered all my questions happily and found me the perfect car with into Hendrick BMW just to look around… Shane Weaver was so helpful and friendly, answered all my questions happily and found me the perfect car with everything I wanted. So glad I came in! More
by Jen
Employees Worked With
Shane Weaver
March 12, 2026
Friendly service team, Jeff Day took care of me during my routine oil change and annual check. He's was efficient and got me out without anything I didn't need. I always enjoy waiting for my car...even if routine oil change and annual check. He's was efficient and got me out without anything I didn't need. I always enjoy waiting for my car...even if it's 2 hours. They have a nice lounge with refreshments, snacks and fast wifi. ;) More
by Sandi
Employees Worked With
Jeff Day
March 09, 2026
The service team thoroughly inspected my vehicle to determine the problem. Amanda Bradshaw was instrumental in making sure that the inspection was thorough and timely. She listened to my concerns and determine the problem. Amanda Bradshaw was instrumental in making sure that the inspection was thorough and timely. She listened to my concerns and made certain these issues were considered in the diagnosis. She was very professional and customer friendly. More
by David L.
Employees Worked With
Amanda Bradshaw
