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Hendrick Acura Southpoint
Durham , NC
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554 Reviews of Hendrick Acura Southpoint
My service experience as usual, at Performance, was ablsolutely excellent. They are always friendly, courteous, helpful and effecient. Service advisor Michael Barr actually took time to listen to what ablsolutely excellent. They are always friendly, courteous, helpful and effecient. Service advisor Michael Barr actually took time to listen to what i had to say and therefore later was able to make a couple of reccomendations on how to handle budgeting some major service work that I am going to need to have done in the near future. I truly got the impression that he gave a darn about my situation and wasn't just processing me through. I have no qualms about giving Performance my highest reccomendation! More
My wife and I were promptly greeted when we arrived for an 8:40am service appointment. Christopher Reid was our service rep and we felt that he was very professional and courteous. He explained to us what an 8:40am service appointment. Christopher Reid was our service rep and we felt that he was very professional and courteous. He explained to us what needed to be done and about how long it would take. The car was ready (even washed) and ready to go in a very reasonable amount of time. Other Performance Acura personnel that we encountered gave the impression that they were appreciated us choosing them for sales and service. More
I am a returned customer of this dealership. I bought two Acura from them. Very good service, not only the sales department and their service department too! Highly recommend! Acura from them. Very good service, not only the sales department and their service department too! Highly recommend! More
I always get very good service. They always advice me of I always get very good service. They always advice me of my service needs and i appreciate that very much. They are always nice and freindly. I always get very good service. They always advice me of my service needs and i appreciate that very much. They are always nice and freindly. More
I always feel welcome at Performance Acura no matter how minor the problem. The service advisors listen carefully to my concerns and the shop does its best to promptly address them. Jack (shop supervisor) minor the problem. The service advisors listen carefully to my concerns and the shop does its best to promptly address them. Jack (shop supervisor) is very attentive and patient. I have not had many warranty issues with my TL, but of those I have had, all were resolved to my satisfaction. More
I went to Performance after leaving another Acura dealership the day before. I was very pleased with the service. It was the day of the hurricane and I was doubtful anyone would come out to assist. dealership the day before. I was very pleased with the service. It was the day of the hurricane and I was doubtful anyone would come out to assist. Sylvester was very knowledgeable and helpful. I would reccommend this dealership and especially this salesman to anyone! More
I own a 2004 Acura TL and have been taking it to Performance Acura for all of its service needs since it was new. The car currently has 147k-plus miles on it and it drives like the day I drove it o Performance Acura for all of its service needs since it was new. The car currently has 147k-plus miles on it and it drives like the day I drove it off the lot. If a better service department exists on this planet I would like to see it. I have always been amazed at the consistantly high level of service delivered by the staff at Performance Acura. Any issues with the car are diagnosed, communicated with time and cost for repair and, refreshingly, without trying to oversell unnecessary work. All repairs are done right the first time. A truly no hassle experience in every way. They have built a level of trust that really is the foundation of any client/provider relationship. I have even joked with them that if I had more money, I would break my car on purpose just so I could come in more often. THEY ARE THAT GOOD! I cannont recommend them enough. More
Performance Acura service is the reason I return time and again to Acura of Chapel Hill. They treat me with respect, and I feel like I can trust their recommendations. again to Acura of Chapel Hill. They treat me with respect, and I feel like I can trust their recommendations. More