Hendrick Acura Southpoint

I always feel welcome at Performance Acura no matter how minor the problem. The service advisors listen carefully to my concerns and the shop does its best to promptly address them. Jack (shop supervisor) minor the problem. The service advisors listen carefully to my concerns and the shop does its best to promptly address them. Jack (shop supervisor) is very attentive and patient. I have not had many warranty issues with my TL, but of those I have had, all were resolved to my satisfaction. More

I went to Performance after leaving another Acura dealership the day before. I was very pleased with the service. It was the day of the hurricane and I was doubtful anyone would come out to assist. dealership the day before. I was very pleased with the service. It was the day of the hurricane and I was doubtful anyone would come out to assist. Sylvester was very knowledgeable and helpful. I would reccommend this dealership and especially this salesman to anyone! More

I own a 2004 Acura TL and have been taking it to Performance Acura for all of its service needs since it was new. The car currently has 147k-plus miles on it and it drives like the day I drove it o Performance Acura for all of its service needs since it was new. The car currently has 147k-plus miles on it and it drives like the day I drove it off the lot. If a better service department exists on this planet I would like to see it. I have always been amazed at the consistantly high level of service delivered by the staff at Performance Acura. Any issues with the car are diagnosed, communicated with time and cost for repair and, refreshingly, without trying to oversell unnecessary work. All repairs are done right the first time. A truly no hassle experience in every way. They have built a level of trust that really is the foundation of any client/provider relationship. I have even joked with them that if I had more money, I would break my car on purpose just so I could come in more often. THEY ARE THAT GOOD! I cannont recommend them enough. More

We have been servicing our car at this place for over 5 years now and are extremely pleased with the service. Very Courteous and Helpful years now and are extremely pleased with the service. Very Courteous and Helpful More

Performance Acura service is the reason I return time and again to Acura of Chapel Hill. They treat me with respect, and I feel like I can trust their recommendations. again to Acura of Chapel Hill. They treat me with respect, and I feel like I can trust their recommendations. More

Nice and friendly people. Answered all of my guestions. Explained things that I did not know. Gave me all the time I needed to make a decision on my purchase. Explained things that I did not know. Gave me all the time I needed to make a decision on my purchase. More

I rate this dealership Great because of their steller customer service. My experience with other dealerships,there is no comparison and does not match the customer service at Performance Acura of Chapel customer service. My experience with other dealerships,there is no comparison and does not match the customer service at Performance Acura of Chapel Hill. I have and will continue to recommend Brian Smith and the staff of Performance Acura of Chapel Hill to all my coworkers, family and friends. More

Very professional and friendly. Setting the appointment and getting the work done and the shuttle to my work place could not have been any smoother. and getting the work done and the shuttle to my work place could not have been any smoother. More

My wife and I both drive Acuras (purchased at this dealership). We have had them (and previous Acuras) serviced there regularly for twelve years. Both warranty and non-warranty service has been except dealership). We have had them (and previous Acuras) serviced there regularly for twelve years. Both warranty and non-warranty service has been exceptional and the staff a pleasure to work with. This review extends to the sales, service and body work functions of the Acura store. More

I have never experienced such awesome customer service at a dealership while living in North Carolina all of my 42 years!!!! Everyone I came in contact with had a smile on their face and made sure me and my a dealership while living in North Carolina all of my 42 years!!!! Everyone I came in contact with had a smile on their face and made sure me and my family had whatever we needed to remain comfortable during our purchase. Friendly faces and friendly service equals GREAT business. If you have never experienced this you should!!! Thank You Performance Acura!!!! More