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Hendrick Acura Southpoint

Durham , NC

4.9
554 Reviews

212 Kentington Dr

Durham , NC

27713

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554 Reviews of Hendrick Acura Southpoint

March 06, 2012

I feel comfortable when I take my car there. Clean and neat service area. Friendly service managers. Know I am not being taken advantage of with unnecessary work. Best of all you get a clean car back. I l More

by mergehenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Priliman
February 27, 2012

Rodents ate through one of the lines from my fuel tank to my emissions control system, which required replacement of the gas tank as well as lines, to the tune of about $1100. Adrienne suggested that my ins More

by scoblanch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrienne
February 22, 2012

Everyone is extraordinarily friendly and helpful. Always! The dealership is accommodating about loaner cars and if you choose to wait, the waiting area is comfortable and there is always coffee and More

by rogerdwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Priliman
February 03, 2012

My involvement with the sales and service staff at this dealership has always been excellent. The folks are knowledgeable, friendly, and always accomodating. I have purchased numerous vehicles at this loca More

by kimspacol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Brad, Sylvester, and John
December 30, 2011

This was my first experience with Performance Acura and they have won my loyalty. Kyle was an excellent salesman who didn't try to hide anything from me or steer me in the wrong direction. I would recomm More

by Mwana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Stapleton
December 29, 2011

Very friendly reception on arrival, with prompt attention to the reason for the visit. Well maintained and cozy waiting area, with free coffee and snacks available. Even though it was a short visit, the car More

by kvraj001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Lando
December 29, 2011

John is all about great customer service. He has been our trusted service adviser for more than 6 years. Performance is very good to their customers. More

by eschneid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prilliman
December 29, 2011

I own 3 Acuras, and I take all 3 to Performance for service. Jon Prilliman is my service adviser. I trust him and always feel like I'm treated fairly and that my car is well-maintained. The dealersh More

by Steve.Shaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Prilliman
December 19, 2011

Acura service is always top-notch: fast, friendly, and thorough. The waiting area is spotless and well-appointed and all the folks who work there seem to take pride in providing excellent service. More

by macedaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman
December 01, 2011

Everyone at this dealership went out of their way to provide outstanding sales and service. Purchased a 2012 RDX and added extra accessories. The service dept. did a fantastic job adding my accessories More

by aakrueger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte and Kiley
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