Hendrick Acura Southpoint
Durham , NC
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549 Reviews of Hendrick Acura Southpoint
Very friendly reception on arrival, with prompt attention to the reason for the visit. Well maintained and cozy waiting area, with free coffee and snacks available. Even though it was a short visit, the car to the reason for the visit. Well maintained and cozy waiting area, with free coffee and snacks available. Even though it was a short visit, the car receive an exterior wash. The service technician noticed that the 2-year old battery was defective, and it was replaced at no cost because of warranty. Altogether it was a very pleasant experience. More
I own 3 Acuras, and I take all 3 to Performance for service. Jon Prilliman is my service adviser. I trust him and always feel like I'm treated fairly and that my car is well-maintained. The dealersh service. Jon Prilliman is my service adviser. I trust him and always feel like I'm treated fairly and that my car is well-maintained. The dealership provides shuttle service while your car is being services, which makes it ultra-convenient. I highly recommned Performance Acura! More
John is all about great customer service. He has been our trusted service adviser for more than 6 years. Performance is very good to their customers. our trusted service adviser for more than 6 years. Performance is very good to their customers. More
Acura service is always top-notch: fast, friendly, and thorough. The waiting area is spotless and well-appointed and all the folks who work there seem to take pride in providing excellent service. thorough. The waiting area is spotless and well-appointed and all the folks who work there seem to take pride in providing excellent service. More
Everyone at this dealership went out of their way to provide outstanding sales and service. Purchased a 2012 RDX and added extra accessories. The service dept. did a fantastic job adding my accessories provide outstanding sales and service. Purchased a 2012 RDX and added extra accessories. The service dept. did a fantastic job adding my accessories (very quickly). The car was beautifully detailed upon pickup! Smooth and easy transaction from start to finish Great experience!!!! Worth the drive from Cameron!!!!! More
My service experience as usual, at Performance, was ablsolutely excellent. They are always friendly, courteous, helpful and effecient. Service advisor Michael Barr actually took time to listen to what ablsolutely excellent. They are always friendly, courteous, helpful and effecient. Service advisor Michael Barr actually took time to listen to what i had to say and therefore later was able to make a couple of reccomendations on how to handle budgeting some major service work that I am going to need to have done in the near future. I truly got the impression that he gave a darn about my situation and wasn't just processing me through. I have no qualms about giving Performance my highest reccomendation! More
My wife and I were promptly greeted when we arrived for an 8:40am service appointment. Christopher Reid was our service rep and we felt that he was very professional and courteous. He explained to us what an 8:40am service appointment. Christopher Reid was our service rep and we felt that he was very professional and courteous. He explained to us what needed to be done and about how long it would take. The car was ready (even washed) and ready to go in a very reasonable amount of time. Other Performance Acura personnel that we encountered gave the impression that they were appreciated us choosing them for sales and service. More
I am a returned customer of this dealership. I bought two Acura from them. Very good service, not only the sales department and their service department too! Highly recommend! Acura from them. Very good service, not only the sales department and their service department too! Highly recommend! More
I always get very good service. They always advice me of I always get very good service. They always advice me of my service needs and i appreciate that very much. They are always nice and freindly. I always get very good service. They always advice me of my service needs and i appreciate that very much. They are always nice and freindly. More