Hendrick Acura Southpoint
Durham , NC
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549 Reviews of Hendrick Acura Southpoint
This dealer works with my budget to make sure the service I receive is necessary for that point in time, and they help me decide what can wait. They are always friendly and courteous. I receive is necessary for that point in time, and they help me decide what can wait. They are always friendly and courteous. More
I have had many great experience in both (new & used)car sales and service working with Scott Tromblee and John Prillaman and others. They have the friendliest and most helpful staff I have had the used)car sales and service working with Scott Tromblee and John Prillaman and others. They have the friendliest and most helpful staff I have had the pleasure of working with at an auto dealership, and the service is truly great. I have bought 6 new and used Acura's from Performance and had them all serviced there with complete satisfaction. I have also recommended other friends who have used and been greatly satisfied with Performance. I'll visit them again when I need another car (Acura, of course!). More
Adrian was prompt, thorough and pleasant and service was completed it the time allotted. The tech, Stephen was thorough and the note left from him was a nice touch. completed it the time allotted. The tech, Stephen was thorough and the note left from him was a nice touch. More
I bought my first Acura from Performance Acura over eight years ago. The entire process then was low pressure and everyone was friendly. Every time I had my car serviced, the staff were friendly and profes years ago. The entire process then was low pressure and everyone was friendly. Every time I had my car serviced, the staff were friendly and professional. When it came time to part ways with my 8 year old Acura, I went back to Performance I received the same great treatment as before. They make sure that someone is helping you, everyone meets you with a smile, and makes sure you are comfortable. And they double-check with you on every level once you have talked to a salesperson, had service performed, or bought a car to make sure you were treated appropriately and were satisfied with the experience. More
I am very pleased with the overall service I got. The service employees were very polite. I will recommend the Acura Performance dealer to several friends. service employees were very polite. I will recommend the Acura Performance dealer to several friends. More
I feel comfortable when I take my car there. Clean and neat service area. Friendly service managers. Know I am not being taken advantage of with unnecessary work. Best of all you get a clean car back. I l neat service area. Friendly service managers. Know I am not being taken advantage of with unnecessary work. Best of all you get a clean car back. I love my new MDX! More
Rodents ate through one of the lines from my fuel tank to my emissions control system, which required replacement of the gas tank as well as lines, to the tune of about $1100. Adrienne suggested that my ins my emissions control system, which required replacement of the gas tank as well as lines, to the tune of about $1100. Adrienne suggested that my insurance might pay for it. It never would have occurred to me to ask them. As it turned out they payed for the entire bill. Meanwhile, Performance Acura gave me a loaner car, which saved my insurance company from having to pay for a rental car for the approximately one week that I needed one. In addition, I am recovering from surgery, and Adrienne went out of her way to help me to my car, and helped carry my bags, books, etc., which was a real help, as I was using a cane. More
Everyone is extraordinarily friendly and helpful. Always! The dealership is accommodating about loaner cars and if you choose to wait, the waiting area is comfortable and there is always coffee and Always! The dealership is accommodating about loaner cars and if you choose to wait, the waiting area is comfortable and there is always coffee and snacks available at no charge. More
My involvement with the sales and service staff at this dealership has always been excellent. The folks are knowledgeable, friendly, and always accomodating. I have purchased numerous vehicles at this loca dealership has always been excellent. The folks are knowledgeable, friendly, and always accomodating. I have purchased numerous vehicles at this location and will continue to refer individuals who are interested in Acura vehicles to this dealership for the best deals and service they can get! More
This was my first experience with Performance Acura and they have won my loyalty. Kyle was an excellent salesman who didn't try to hide anything from me or steer me in the wrong direction. I would recomm they have won my loyalty. Kyle was an excellent salesman who didn't try to hide anything from me or steer me in the wrong direction. I would recommend Kyle to anyone looking to purchase an Acura. More