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Hendrick Acura Southpoint
Durham , NC
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554 Reviews of Hendrick Acura Southpoint
I am always greated with a smile and friendly hello. The work done properly the first time and the work completed on time. They answer all questions and make you feel like a valued customer. work done properly the first time and the work completed on time. They answer all questions and make you feel like a valued customer. More
I have worked with John Prillaman before and he is friendly, efficient and provides accurate information about the cost of services and the time when the work will be completed. He also remembered to friendly, efficient and provides accurate information about the cost of services and the time when the work will be completed. He also remembered to give service on a recall problem about which I had forgotten. This kind of excellent service keeps one as a longtime customer. Julian Pleasants More
Performance Acura is a very professional dealership with a good inventory and knowledgeable staff. Everyone was very friendly and eager to help. There were no markups on the sticker price and they were will a good inventory and knowledgeable staff. Everyone was very friendly and eager to help. There were no markups on the sticker price and they were willing to work with me on price to meet my needs. More
Performance Acura cares about their customers and it shows in the quality of their work. All the service advisors are very nice and, more importantly, very knowledgeable. shows in the quality of their work. All the service advisors are very nice and, more importantly, very knowledgeable. More
Our 2010TSX is due for annual inspection. I went to local garage, but the wait time is at least 2.5hrs. So I came to nearby Acura dealer and it only took less than an hour with a free car wash service as we garage, but the wait time is at least 2.5hrs. So I came to nearby Acura dealer and it only took less than an hour with a free car wash service as well. The Wi-Fi equipped wait area is comfortable, it's truly a pleasure experience. John Prillaman is as courtesy as can be. I like this dealership. More
I have lived in this area for 10 years and have never once taken my vehicle for service anywhere else. Nor have I purchased a car anywhere else. The service is fantastic. I recommend Performance Autom once taken my vehicle for service anywhere else. Nor have I purchased a car anywhere else. The service is fantastic. I recommend Performance Automall to everyone! My In-Laws who live 45 minutes away use Performance as well. Top-Notch!! More
the customer service was great as well as the eagerness to help. It was refreshing sine customer service seems to not be important at other places anymore. to help. It was refreshing sine customer service seems to not be important at other places anymore. More
Performance Acura Senior Sales Representative Brian Smith took pains to ensure I was completely aware of all the features of Acura RDX I was interested in. After I purchased the car he very patiently went ov took pains to ensure I was completely aware of all the features of Acura RDX I was interested in. After I purchased the car he very patiently went over every detail of the car to give me a comfort level that I have not experienced with the purchase of other cars. More
In sum, Performance delivered service to match the brand--understated luxury. Straight-up, low-key, service-oriented, friendly. Buying your Acura should add to, not detract from, the experience of o brand--understated luxury. Straight-up, low-key, service-oriented, friendly. Buying your Acura should add to, not detract from, the experience of owning one, and these folks obviously get that. It was worth a five-hour round trip. They will certainly get first crack at our next Acura and we're already recommending them. More