Hendrick Acura Southpoint

I have never experienced, anywhere, the service and attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. I have met several of the mechanics and all have been courteous and professional. I would expect to purchase another Acura at some point. You cannot go wrong with Performance Acura. More

with every visit to the dealership I was always warmly welcomed. I didnt feel rush,but truely cared for! What ever I needed was only a question away. Chris went above an beyond with customer service! welcomed. I didnt feel rush,but truely cared for! What ever I needed was only a question away. Chris went above an beyond with customer service! More

Good attention by all staff, especially John, to customer needs including punctuality and courteous treatment, even when dealing with several customers at same time. Consistency over multiple years is outst needs including punctuality and courteous treatment, even when dealing with several customers at same time. Consistency over multiple years is outstanding. Quiet service area allows me to work while waiting for service to be done. Overall - a great experience! More

Always very courteous. Always ask if need water, etc. Always very courteous. Always ask if need water, etc. Shuttle service, etc. Explain services, issues well. They also always wash and vacuum the ve Always very courteous. Always ask if need water, etc. Shuttle service, etc. Explain services, issues well. They also always wash and vacuum the vehicle. One more word. More

I like the decision maker coming out to meet me. I was buying a car from another dealer. That decision maker would not come out to meet me. So I walked. Perfomance got the deal. I was a personal touch buying a car from another dealer. That decision maker would not come out to meet me. So I walked. Perfomance got the deal. I was a personal touch that I liked as well as we could deal out in the open. More

Service was outstanding. I dropped into the dealership w/o an appointment. I had a flashing light "service engine" on so I wanted it checked out. Mark said they could look at it then. I said I only hav w/o an appointment. I had a flashing light "service engine" on so I wanted it checked out. Mark said they could look at it then. I said I only have 30 mins. Mark said OK! He got back to me in 30 mins with the report of a bad seatbelt hook on the passenger side. Ordered the part and John met me the next morning had it installed within the hour they quoted-plus had a nice car wash. Always great service when I go there! More

This dealer is by far the best dealership I have ever experienced, for any model of car. They are friednly, accomodating and honest! I always make every effort to buy from them and service my cars ther experienced, for any model of car. They are friednly, accomodating and honest! I always make every effort to buy from them and service my cars there. More

Very professional and knowledgeable. I take my car there every time it need service, even for oil changes. I live 105 miles away but they have my business because of their exceptional service and sales sta every time it need service, even for oil changes. I live 105 miles away but they have my business because of their exceptional service and sales staff. I have years of experience with several dealers and it is a pleasure to work with Performance Acura. More

I recently bought a new Acura TL from Performance Acura and I have to say it was the best experience I have ever had! Phil, my salesperson, was great! He wasn't pushy and knew his product. When I came t and I have to say it was the best experience I have ever had! Phil, my salesperson, was great! He wasn't pushy and knew his product. When I came to pick up my new car I was met by the sales manager Kiley since it was Phil's day off. He was amazing! Kiley spent well over an hour with me showing me how to use my new car. He set up my bluetooth cell phone and showed me everything my new car had to offer... amazing. I called Scott Trombley, the General Manager, to tell him how wonderful it was to work with Phil and Kiley and he ended up thanking me and giving me a gift certificate to buy a turkey for my family for Thanksgiving! Well done Performance Acura. I will be back! More