Hendrick Acura Southpoint

Nice and friendly people. Answered all of my guestions. Explained things that I did not know. Gave me all the time I needed to make a decision on my purchase. Explained things that I did not know. Gave me all the time I needed to make a decision on my purchase. More

I rate this dealership Great because of their steller customer service. My experience with other dealerships,there is no comparison and does not match the customer service at Performance Acura of Chapel customer service. My experience with other dealerships,there is no comparison and does not match the customer service at Performance Acura of Chapel Hill. I have and will continue to recommend Brian Smith and the staff of Performance Acura of Chapel Hill to all my coworkers, family and friends. More

Very professional and friendly. Setting the appointment and getting the work done and the shuttle to my work place could not have been any smoother. and getting the work done and the shuttle to my work place could not have been any smoother. More

My wife and I both drive Acuras (purchased at this dealership). We have had them (and previous Acuras) serviced there regularly for twelve years. Both warranty and non-warranty service has been except dealership). We have had them (and previous Acuras) serviced there regularly for twelve years. Both warranty and non-warranty service has been exceptional and the staff a pleasure to work with. This review extends to the sales, service and body work functions of the Acura store. More

I have never experienced such awesome customer service at a dealership while living in North Carolina all of my 42 years!!!! Everyone I came in contact with had a smile on their face and made sure me and my a dealership while living in North Carolina all of my 42 years!!!! Everyone I came in contact with had a smile on their face and made sure me and my family had whatever we needed to remain comfortable during our purchase. Friendly faces and friendly service equals GREAT business. If you have never experienced this you should!!! Thank You Performance Acura!!!! More

I have never experienced, anywhere, the service and attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. I have met several of the mechanics and all have been courteous and professional. I would expect to purchase another Acura at some point. You cannot go wrong with Performance Acura. More

with every visit to the dealership I was always warmly welcomed. I didnt feel rush,but truely cared for! What ever I needed was only a question away. Chris went above an beyond with customer service! welcomed. I didnt feel rush,but truely cared for! What ever I needed was only a question away. Chris went above an beyond with customer service! More

Good attention by all staff, especially John, to customer needs including punctuality and courteous treatment, even when dealing with several customers at same time. Consistency over multiple years is outst needs including punctuality and courteous treatment, even when dealing with several customers at same time. Consistency over multiple years is outstanding. Quiet service area allows me to work while waiting for service to be done. Overall - a great experience! More

I like the decision maker coming out to meet me. I was buying a car from another dealer. That decision maker would not come out to meet me. So I walked. Perfomance got the deal. I was a personal touch buying a car from another dealer. That decision maker would not come out to meet me. So I walked. Perfomance got the deal. I was a personal touch that I liked as well as we could deal out in the open. More

Always very courteous. Always ask if need water, etc. Always very courteous. Always ask if need water, etc. Shuttle service, etc. Explain services, issues well. They also always wash and vacuum the ve Always very courteous. Always ask if need water, etc. Shuttle service, etc. Explain services, issues well. They also always wash and vacuum the vehicle. One more word. More