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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,051 Reviews

4,050 Reviews of Heiser Toyota - Service Center

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March 12, 2025

We love bringing our vehicles in for service here. Everyone is friendly & they get the job done right! More

by VKUBASIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business. We look forward to assisting you with any of your future service needs!

March 11, 2025

The service department called me before I needed service and we discussed when to bring the vehicle in. The mileage was low and I went on a trip. During the trip the mileage was met so I contacted my salesm More

by ralanerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 11, 2025

They are always very reliable and professional. They go over the required maintenance and keep you posted while your vehicle is in the shop . More

by theofamily512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Heiser Toyota responded

Thank you for your very kind review. Tom and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 10, 2025

Clean, Coffee tastes good. Staff were friendly. Michael who assisted me was very accommodating and very knowledgeable More

by doncahulogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Don, We appreciate your kind words. Thanks for choosing Heiser Toyota!

March 10, 2025

Greeted us nicely and answered all my questions. Made me feel confident to leave my car More

by Devans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Dear Valued Customer, We always want our customers to feel confident leaving their car in our care. We are so glad you had a positive experience at Heiser Toyota! Thank you for your business and let us know if we can help with any future service needs.

March 10, 2025

The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kuckuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Heiser Toyota responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 10, 2025

Very friendly and professional. Explain all my questions and concerns. I really appreciate his job More

by umara445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Dear valued customer, We appreciate your business. Thanks for choosing Heiser Toyota!

March 09, 2025

Michael was great to work with. The check in was efficient and he kept me up to date on what was going on with my car. More

by Bdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Thank you so much for your kind words for Michael and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 07, 2025

scheduling was easy and completed work on timely manner. Good customer services and nice waiting room More

by huajlis@yahho.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business. We are so glad you had a positive experience during your service appointment. Thanks for choosing Heiser Toyota!

March 07, 2025

Tommy is best at his job. Excellent customer sevice and had my vehicle in am out in no time. More

by 187saja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Heiser Toyota responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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