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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,031 Reviews
Call Service Center (414) 357-2100

4,031 Reviews of Heiser Toyota - Service Center

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March 06, 2025

He was very helpful and offered to replace my registration sticker on my license plate! More

by gilbertkasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Heiser Toyota responded

Gilbert, Thanks for sharing about your experience with Heiser Toyota. Michael and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 06, 2025

The entire team and staff were friendly and helpful. We will continue to have service at this dealership More

by ADAMUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Heiser Toyota responded

Dear Adam, We are so glad you had a positive experience with the Heiser Toyota team. Thank you for your business. We look forward to servicing your vehicle in the future.

March 06, 2025

Service was efficient, cost effective and fast. I was able to not have to miss scheduled work time. More

by kuetransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Heiser Toyota responded

Dear Kue Transportation, We are glad that you had a positive experience and didn't have to miss scheduled work time. Thank you for your business. We look forward to assisting you in the future at Heiser Toyota!

March 05, 2025

People are very helpful and friendly. Service is speedy and professional. I will continue to maintenance my car there More

by BOMILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your 5 star review. We are glad to hear you had a positive experience at Heiser Toyota within our service department. Thank you for your business. We look forward to servicing your vehicle in the future.

March 04, 2025

As always I had great service and considering the amount of work that needed to be done Lori did a great job! More

by andrew_bsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Heiser Toyota responded

Thank you, Andrew, for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Lori was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2025

I am happy with this dealership and the servicing department. They always take good care of me. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Heiser Toyota responded

Susan, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota. We look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2025

It is a friendly place compared to where I bought the truck i just dont get a good deal when I buy a truck at heifer overall a nicer, place where I actually talk to the manager about his Mexico vacati More

by richardzahorik08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Foti
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Mar 03, 2025 -

Heiser Toyota responded

Thank you for the kind words for our service department, Richard! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2025

Seems a bit unorganized for people checking in vehicles for service but overall ok I guess More

by Chrissy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Heiser Toyota responded

Thank you for providing this feedback, Chrissy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2025

Terrible service pressured into unnecessary parts treated differently when I refused the suggested unnecessary parts!!!!!!!! More

by aldebbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Lor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Heiser Toyota responded

Dear Valued Customer, First and foremost, we want to apologize that you felt you were pressured and treated differently at Heiser Toyota's service department. Please understand, this is not what Heiser stands for. We'd love the opportunity to discuss your experience with you further and hopefully, make things right. Please feel free to contact our service manager, Joe Kuckuk at 414-586-7134 and let us know the best way to contact you and we will reach out. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 02, 2025

Service was great. Tommy took care of us we were very happy and will be back. More

by TOMPTAK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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