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Heiser Toyota - Service Center

Milwaukee, WI

4.6
3,946 Reviews

3,946 Reviews of Heiser Toyota - Service Center

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January 30, 2025

Very easy to schedule, service was quick and efficient, I will return for future service More

by joewestphal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Heiser Toyota responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to your return and are so glad that you had a positive experience with Heiser Toyota's service department.

January 30, 2025

Service was excellent. Tom in particular was incredibly helpful and easy to get along with. More

by Jaxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Heiser Toyota responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

January 28, 2025

The service dept at the dealership is one of the worst I have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For ex More

by KELLI.RODRIGUEZ92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Foti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Heiser Toyota responded

Kelly, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 28, 2025

After the services, he pointed out the next things to do to keep my car in the best shape. Very professional and to the point. More

by XYOOB97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 28, 2025

All went well, cool in the pool, next stop going on down to flavor town :) More

by BGKOURIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Heiser Toyota responded

Dear valued customer, We love this review and are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future.

January 26, 2025

darrin was very helpful! he wanted nothing but to help me and my family pick out a good car fit for me. More

by tiamarie0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Heiser Toyota responded

Tia Marie, Thanks for sharing about your experience with Heiser Toyota. Darrin and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2025

Great service. I made an appointment at 4pm and was checked in right away. Service took last than an hour More

by RFARRELL04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Heiser Toyota responded

Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2025

Everything at this location has always been great. Fast and good quality service. Plus I have been dealing with Roger Droukas for years. More

by STYXFAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Droukas
Jan 26, 2025 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Roger here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2025

Quick and easy. No extra sales. I don’t visit very often but when I return Tom always recognizes me. More

by HEATHER.MUELLER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Heiser Toyota responded

Heather, It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 23, 2025

I am always taken care of immediately upon arrival…. They always fill me in as to what is needed on my vehicle, And usually, I’m out the door fairly quickly.. It’s always appreciated More

by 0911LIBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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