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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,068 Reviews

4,068 Reviews of Heiser Toyota - Service Center

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March 23, 2022

Heiser was quick to get me on the schedule for a routine maintenance check and oil change. Great service and was treated well. More

by RUSSSCHOENKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Mar 24, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 21, 2022

We’ve purchased our last 7 vehicles from Heiser. I wouldn’t go anywhere else. From sales to service, the experience at Heiser is the best. Let me give a shout out to Vincent Lor. He is thoughtful More

by rference11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 18, 2022

Friendly and competent staff. Fast service. Comfortable waiting room. Down side was no popcorn or new Toyotas to look at. More

by Wzbs30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 18, 2022

Always so fast, so friendly, and convenient. Also, their coupons are AMAZING! The only Toyota I come to for service. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Mar 21, 2022 -

Heiser Toyota responded

Jay, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 17, 2022

Excellent customer service. Will come back every time. Treat us with great respect and fast service. Thanks More

by chia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2022

Customer service in the service dept is very good-I wish they were able to take other vehicles or expand to a training program for other dealerships to get their act together. Thank you for the heads of ser More

by LOVEBESERVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 16, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2022

Service writer wants to be a salesman for new cars vs taking care of service customers More

by Darryl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Albrecht
Mar 16, 2022 -

Heiser Toyota responded

Darryl, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

March 16, 2022

Clean, comfortable waiting room with refreshments available. Service staff was friendly and cost was reasonable. More

by ajl90731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2022

Great staff and excellent customer service every time. I won’t go anywhere else for my service. More

by ECURILLA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed (AJ) Jihad, Shane Albrecht
Mar 16, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2022

Shane was informative and listed the future maintenance schedule for our Highlander. The service time was very swift. More

by Chris Krajniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Shane Albrecht
Mar 16, 2022 -

Heiser Toyota responded

Chris, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Shane. We look forward to working with you again in the future.

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