4,071 Reviews of Heiser Toyota - Service Center
It always takes a long time for any service. I wanted to add emissions to my service and mentioned that when I made the appointment and upon arrival. After my service was complete I was informed I wanted to add emissions to my service and mentioned that when I made the appointment and upon arrival. After my service was complete I was informed emissions could not be done because the machine was not plugged in the day before. Other times I needed recall or other service and am told upon arrival that parts need to be ordered and I need to come back. If I have to wait for a couple hours for basic service I would at least like to have as many things done as possible at the visit instead of returning again and again for long wait times. It would be beneficial to know this when the appointment is made so I can make an appointment and have an appropriate plan. If I can get it all done in one day I would just leave my car for the day but I just can’t do that 5-6 times per year for small things. More
I've been going to Heiser Toyota since I purchased my 2023 RAV4 which was April 2023. The dealership has always been very helpful, the staff courteous and easy to speak with, the location and bathrooms n 2023 RAV4 which was April 2023. The dealership has always been very helpful, the staff courteous and easy to speak with, the location and bathrooms nicely cleaned. More
Every one at Heiser is there to serve you and take care of all of your needs. of all of your needs. More
I left with all issues addressed until the next day, check engine light back on, this happened before and it’s getting frustrating. check engine light back on, this happened before and it’s getting frustrating. More
First scheduled service with oil change went perfectly. My truck was returned clean. Oh and the mocha was good! My truck was returned clean. Oh and the mocha was good! More
The appointment that I scheduled was on time and the work requested was completed in time to my satisfaction. Matt Foti was my service advisor and he did an excellent job working with me and in following thr requested was completed in time to my satisfaction. Matt Foti was my service advisor and he did an excellent job working with me and in following through with my service requests. Matt has worked with me before and each time he has been competent, friendly, courteous, and an exceptional employee for Heiser! More
Always a great experience at this dealership. Timely service, estimates upon request and I'm usually in and out in under an hour. I ONLY take my truck to the dealership for work performed on it. Timely service, estimates upon request and I'm usually in and out in under an hour. I ONLY take my truck to the dealership for work performed on it. More